3 Replies Latest reply on Dec 8, 2015 9:28 AM by Amy_Intel

    Error Help: igfxpers.exe | IccLibDll.dll

    DC

      I keep getting a igfxpers.exe Bad Image error at Windows 7 startup that says "IccLibDll.dll is either not running or not designed to run on Windows or it contains an error." I get the error at startup every time. Can someoe help me fix this? I am quite surprised to find almost nothing about this via searches on Google, Microsoft.com and Intel search...

       

      Thanks in advance for your help!

       

      Dan

        • 1. Re: Error Help: igfxpers.exe | IccLibDll.dll

          I have the same problem. I found the driver listed in the Intel HD Graphics driver list with no unknown provider, file version, copyright, and not digitally signed. How to fix this?

          • 2. Re: Error Help: igfxpers.exe | IccLibDll.dll
            sachinwalvekar

            Hello,

             

            Problem solved in my case as below.

             

            Here is a similar problem I faced with my Dell Inspiron 17r laptop after I had to restart it when a program hanged.

             

            When I booted, I got an error message "persistwndname: igfxpers.exe - bad image" then it said "c:\windows\system32\IccLibDll_x64.dll is either not designed to run on windows or it contains an error......". I found this file was related to Intel display driver. So I rt clicked on "This PC" icon on desktop -> a dialog box opens -> click on device manager on left pane  -> click on the small arrow on the right pan displayed near "Display adapters" -> right click on the name of display adapter -> click on update driver software

             

            It took couple of minutes to download the software, my screen blinked once and the display driver got installed without any questions.

             

            I rebooted the my Dell Inspiron 17r laptop and now I no longer get the message.

             

            Hope this helps. Please do post your experience with similar issue.

            • 3. Re: Error Help: igfxpers.exe | IccLibDll.dll
              Amy_Intel

              Hello all,

               

              sachinwalvekar, thank you for sharing your outcome, let's hope that this could be useful for other users in the community.

               

              Regards,

               

              Amy.