0 Replies Latest reply on Jul 8, 2011 3:16 PM by comerer

    Crash when closing OpenGL

    comerer

      Hello,

       

      Our clients recently started complaining about crashes when exiting our program. When it is set to use OpenGL mode, it crashes when it's calling wglDeleteContext. It is happening only on Intel graphics cards, and I can successfully reproduce the crash. It worked before and seems to appear with one of the latest drivers update.

       

      Call stack at the moment of the crash:

       

      ig4icd32.dll!074bd054()

      [Frames below may be incorrect and/or missing, no symbols loaded for ig4icd32.dll]

      ig4icd32.dll!0720d871()

      ig4icd32.dll!07237ca5()

      ig4icd32.dll!07215a42()

      ig4icd32.dll!07222af0()

      ig4icd32.dll!074bec19()

      opengl32.dll!_vUnlockHandle@4()  + 0x41 bytes

      7ef50000()

      opengl32.dll!_cLockHandle@4()  + 0x97 bytes

       

      What's interesting, exception handler around that call does not help and application crashes anyway. Tried to resolve the problem but it seems it is the graphics card driver issue.

      I can send a crash dump file to Intel developers if it is necessary.

       

       

      Information from the diagnostics tool:

       

      Intel® Graphics Media Accelerator Driver for Mobile Report
      Report Date:               7/8/2011
      Report Time[hr:mm:ss]:          21:51:16
      Driver Version:               8.15.10.2413
      Operating System:          Windows 7  Service Pack 1(6.1.7601)
      Default Language:          English (United Kingdom)
      DirectX* Version:          10.0
      Physical Memory:          2939 MB
      Minimum Graphics Memory:     128 MB
      Maximum Graphics Memory:     1341 MB
      Graphics Memory in Use:          21 MB
      Processor:               Intel64 Family 6 Model 15 Stepping 13
      Processor Speed:          1993 MHz
      Vendor ID:               8086
      Device ID:               2A42
      Device Revision:          07
      *   Accelerator Information   *
      Accelerator in Use:          Mobile Intel(R) 4 Series Express Chipset Family
      Video BIOS:               1654.0
      Current Graphics Mode:          1280 by 800
      *   Devices Connected to the Graphics Accelerator   *
      Active Notebook Displays: 1
      *     Built-in Display     *
      Monitor Name:               Generic PnP Monitor
      Display Type:               Digital
      Gamma Value:               3.55
      DDC2 Protocol:               Supported
      Maximum Image Size:
      Horizontal:               Not Available
      Vertical:               Not Available
      Monitor Supported Modes:
      1280 by 800 (60 Hz)
      Display Power Management Support:
      Standby Mode:               Not Supported
      Suspend Mode:               Not Supported
      Active Off Mode:          Supported
      Raw EDID:
      00 FF FF FF FF FF FF 00 36 7F 40 90 0A 00 00 00
      00 0C 01 03 80 00 00 FF 2F 00 00 A0 57 49 9B 26
      10 48 4F 00 00 00 01 01 01 01 01 01 01 01 01 01
      01 01 01 01 01 01 9F 1B 00 96 50 20 19 30 10 30
      43 00 00 00 00 00 00 18 00 00 00 FD 00 00 3C 00
      27 08 00 00 00 00 00 00 00 00 00 00 00 00 00 00
      00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
      00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 F5
      * Other names and brands are the property of their respective owners. *
      Thanks!