Did you checked which OS you have on your computer? Is that 32 bit OS or 64 bit Os? and which version of windows?
for X64 bit OS 126.96.36.199.2361 this ver is compatible and befoer installing remove previos ver of driver complitely.
try this out.
I have Windows 7 Home Premium, 64 bit.
I will try removing the drivers and installing the new ones and I will let you know if it works.
I deleted the old driver and installed the new one and it showed me the exact same message as before. Has anyone who has also had this issue got it sorted out because I really want to increase the performace.
As per above mentioned by erroe your OS is X64 bit, so i guess you got the right driver for X64 bit ver OS.
You should try one new thing,
Restrat your computer and press F8 key continusely after display comes.
on screen you will get list of some instuctions,
in those select last known good configuration(advanced), after your OS will come on previos mode then try the same steps which has been mentioned above msg.
Could you provide some details of your system ?
Here are the specs of my laptop as requested
Thank you for your response
What is the full model number of your laptop? (i.e. HP G62-xxx)
Does yours have switchable graphics? (AMD+Intel)
Hello and thank you for your response.
The full model description is HP G62 - A30SI
The only graphics card in the laptop is the Intel HD Graphics one.
Could you please try to install the latest available driver found on the HP support site for your system? I would recommend uninstalling any graphics drivers currently installed and then installing the HP driver.