2 Replies Latest reply on Jun 25, 2011 10:38 AM by ChuckTX

    BIOS recovery question & help please - Gateway/eMachines

    ChuckTX

      I have an eMachines T3516 computer.  I attempted to update the BIOS using the dowload provided on the eMachines site, but the update failed.  The PC will not boot up.  I tried contacting Gateway for help - they were clueless.

       

      I found the Gateway BIOS update here:  http://support.gateway.com/us/en/emac/product/default.aspx?tab=2&modelId=1574

       

      I found another BIOS update here on the Intel site, although it has a later date:  http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2229&DwnldID=11738&ProductFamily=Desktop+Boards&ProductLine=Third-Party+Chipset+Boards&ProductProduct=Intel%c2%ae+Desktop+Board+D101GGC&OSFullname=OS+Independenteng

       

      My questions is this:  Should I attempt to do the BIOS Recovery steps as listed on the Intel troubleshooting FAQ, using the later Intel BIOS version?

       

      This is the page with the BIOS Recovery steps:  http://www.intel.com/support/motherboards/desktop/d101ggc/sb/CS-021749.htm

       

      The BIOS update is listed as "OS Independent", but I'm wondering if there is a technical reason Gateway didn't include the later version on the spec page for my PC (linked above).  They ended support for my machine years ago.  That could also be the reason they never updated the page.

       

      Also, the Gateway BIOS update zip-file does not include the necessary files listed on the Intel instructions page.  If the Gateway version is really what I need, would it be safe to edit the autoexec.bat file and point to the Gateway files instead of the Intel files and perform the recovery steps that way?

       

      Thanks for any help you can offer.  This issue is at the very edge of my technical skills, and I'm not sure how to proceed.  If you need any further information about the situation or my machine, please let me know.