2 Replies Latest reply: Jun 20, 2011 8:22 PM by josh.smith RSS

Need Help Quick

josh.smith Community Member
Currently Being Moderated

So I just bought a new HP windows 7 64 bit laptop for my DJ business. I use a program called Serato, which is a digital vinyl system. After I bought it, I found out about a bug with the i5 processor, which is what I have. Serato tech is aware of the problem and has been in contact with Microsoft and Intel to try to find a fix, but has been falling on deaf ears. Here are links to the specific problems

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/i5-processor-and-usb-11-device-errors/fc196208-0df2-4329-9e48-20112c6d4780

 

http://www.youtube.com/watch?v=jw_7WZRoG2Q

 

http://serato.com/faq/scratchlive#6157

 

 

This MUST be fixed. Intel, you need to do WHATEVER is required with microsoft to fix this problem. I am very dissatistfied with the performance, as well as embarrassed. Imagaine DJing to a group of several hundred, in the middle of a mix, and BOOM, dead silence... Must be fixed. I am considering returning this laptop for another.

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