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Q9400 temperatures running high

idata
Employee
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I recently got a Q9400 processor and it seems like it's running hot. Rarely does it run below 60°C. Often it runs between 70-77°C under 1/4-1/2 load. It's running on an Intel DQ45CB motherboard, with the latest BIOS. It's not OC'd at all (never has been.)

I've reapplied the thermal paste (arctic silver) and reseated the cooler (stock) but it's made no difference. The case runs fairly cool. The is one 7200RPM drive and three 2TB 5400 RPM (low power/heat) drives. The drives are currently at 27-31°C while the CPU is at 72°C. The machine does have an EVGA 9800GT video card, but this machine is mainly used as a file server so the card doesn't see much of a load. The case has a good 120mm fan in the front blowing over the drives, a pair of 80mm fans in the middle of the case to blow air over the CPU and the southbridge (which often runs about 80°C), then a pair of 80mm fans in the back to blow air out. The air around the CPU has great flow. The PSU is right above the CPU, and it has a single 120mm fan.

One person mentioned that PSU voltage could cause an issue. I've tried another PSU (antec earthwatts 500W) and the problem persists. The machine is now on a UPS with AVR (both boost and trim).The CPU fan seems to be working fine.

I've set the fan response in the BIOS to the highest level. The ambient temp is fairly low (maybe 60°F).

I'm at a loss as to how to fix this. With the other components all running cool, I would think it would have to be the HSF not being seated properly or the thermal paste not applied well... but I've triple checked that.

Any ideas?

Thanks.

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Salem_W_Intel1
Employee
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Hi,

I confirm anything above 71.4°C when using the Intel(R) Core(TM) 2 Quad processor Q9400 is considered overheating:

http://ark.intel.com/Product.aspx?id=35365 http://ark.intel.com/Product.aspx?id=35365

Hence, based on the tests done so far, I'd suggest the following:

1. Make sure the processor's using the stock heatsink/fan it came with.

2. Test with our recommended thermal paste; see the following URL:

http://www.intel.com/support/processors/sb/CS-030329.htm http://www.intel.com/support/processors/sb/CS-030329.htm

Note: The surface of the processor can be wiped clean with a soft lint-free cloth and isopropyl alcohol.

3. Just to be 100% sure, check out the hints found here:

http://www.intel.com/support/processors/sb/CS-029427.htm http://www.intel.com/support/processors/sb/CS-029427.htm

Hope that helps!

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idata
Employee
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It turns out the stock HSF just doesn't work very well. I asked others and they all said the stock heat sink was the source of the problem. It was fully functional, nothing blocked nor damaged, and the fan was working fine... but it was just too small to do a decent job.

I was using arctic silver 5 which is supposed to be pretty good. I checked everything on that list multiple times. I reseated the CPU three separate times and after that removed the mobo to make sure it was seating properly and it was.

I was able to get the CPU up to 95°C while the rest of the case was cool. I installed new case fans even.

A friend gave me a pretty basic copper heat sink and I installed it. The CPU now runs 30-40°C cooler than with the stock HSF. This is under the exact same conditions and without any other changes.

Thanks for the suggestions anyway. I had tried all of that already.

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Salem_W_Intel1
Employee
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