Built, setup, installed Win 7 and Apps, all running fine.
Installed Desktop Control Center(DCC) and all hung. Power down, power up and no Intel startup, screen blank, goes to post code at "00", nothing until Windows welcome screen. Windows and Apps run fine. If from power on I do an F2 when post code at "E7", it gets to "E9" - Setup, but blank screen the whole time. Do an F10, Y & Enter and it goes to post code at "00", nothing until Windows welcome screen.
Read DCC readme to find BIOS should be 5924 or newer. Did a MotherBoard ID Tool to find BIOS at 3206. Updated to 3822, 3878 and 5924 through Windows Express BIOS update. Still blank screen on startup.
DP55KG board seems to be OK, but there must be a setting in BIOS or other that is causing:
1. The Intel screen w/F2 option missing.
2. The BIOS setup screens are missing.
What can I do to recover them?
Should I use the Recovery BIOS Update or the Integrator Toolbox BIOS Files? Is there another way to get missing #1 & #2.
Your help would be appreciated.
Intel DP55KG Version: AAE47218-403
Starting BIOS Version: KGIBX10J.86A.3206.2009.0805.1855
Present BIOS Version: KGIBX10J.86A.5924.2011.0223.0145
Intel Core i7 CPU 870 @2.93GHz
Zalman CNPS9900 NT
MEM 8GB 4x2.0G BDDR-3 1333MHz Mushkin 996781
VGA Zotac ZT-40601-20L GeForce GT 430-1G
HD 1TB WD SATA
BR Burn Liteon iHBS112
PS Seasonic S12II 520 Bronze
Case LianLi PC-7FN RT
MS Win 7 Ultimate 64-bit Build 7600
1TB Seagate FreeAgent GoFlex
USB 3.0 Rosewill PCIe card RC505
Yes rather odd, did you try clearing the BIOS via the mother board jumper, with power off and PS unplugged?
Since it seems problems started when installing DCC, did the installation complete? If yes, try removing it in Windows. If not, try another installation to get a good install.
You might try uninstalling Integrator Assistant, since that deals with boot-up displays, perhaps it is corrupted?
Or reinstall Integrator and DCC, but I'd try removing them first and testing your boot and POST so you can get to the BIOS.
Thanks for the idea, but
I did wait after the F2 until post code "E9" which is entering BIOS Setup, then I waited another 15 seconds, then hit F9 followed soon after by Enter key. During that whole time the post code "E9" didn't change. Then with F10 and Enter key, still had the "E9" ..... HUNG. Since I am totally flying blind except for the post codes, that is the only thing I can see if anything is happening. If at post code "E9", I hit F10, "Y" for yes and Enter key, the post code immediately changes and eventually goes to "00" indicating something is happening. With F10 - to save and exit requires a yes answer. Is there something I need to hit after F9 before Enter key?
Thanks for your ideas.
I only see using the board jumper to do Recovery or Configuration. I have tried Recovery which shows post code "26" and "31" and other codes I couldn't catch, and back to "26" and "31" which says Recovery. Powered off and back on and still a blank screen until Windows.
After I installed DCC it started, but hung the machine. It would not reboot, but I couldn't tell you exactly what all happened. I had to use a Win 7 repair disk to step back to before the DCC install. In the process, lost the Intel Screen, blank until Windows. I have since successfully installed DCC again after getting BIOS to 5924 using Express BIOS update, but that didn't change the blank screen problem.
I have not installed the Integrator Toolkit, if that is what you are suggesting that I uninstall Integrator Assistant. I have asked if I should do Recovery BIOS Update or Integrator Toolkit BIOS files.
Just wanted to give an update. Worked with Intel Tech support for two hours. Stripped down to bare MB, Mem and video and flashed 5926 which gave problems indicating a video card problem like others have reported, post code at "5A" and two beeps. Then back to 5924 and back to the blank screen problem with system fully useable with Windows. Did the recovery process to switch the BIOS levels back and forth. Didn't have an extra video card to try, but the video is fully functional when it gets into Windows.
Now escallated to the next level and waiting for them to contact me.
I had a similar problem with a pc that would boot to Windows but had a blank screen during the boot process. I finally got the problem solved by switching the monitor connection to a different output on the video card. Voila.....I had a normal boot screen and Windows functioned normally. Don't know if this will help with your problem but it doesn't require much effort to check it out. Good luck.
Have been working with Zotac Forum and now support on this.
One response said they have the same with dual displays and just mentions Video Output Priority with no detail. Do other video card mfr's have Video Output Priority and is it controllable?
In the motherboard Bios there are options allowing you to choose whether the onboard graphics or an add-in video card will be "Primary" when the PC boots. I haven't heard of any configurable settings in discreet video card software allowing you to choose which port to use as the output. Normally they just detect which port you have hooked the monitor cable to and it automatically feeds the signal (if more than one port is used for multiple monitors then all ports connected to a monitor will automatically send a signal. Not all video cards have the necessary ports to run more than 2 monitors.
I've never seen video card software or a BIOS that allows you to select which video output is "active" or on, or have the ability to disable an output. This issue could be related to the cable, believe it or not.
Allow me to guess, when you had the problem, your monitor was connected to the HDMI connector, and you solved you dilema by changing to a DVI or VGA connector.
Or when you had the problem, you had the monitor connected to the DVI connector, and it was solved by changing to another.
Either of these correct?