3 Replies Latest reply on Jun 27, 2011 7:41 PM by

    Dell E6420 Windows XP Pro SP3 - 32bit Unified AMT 7 fails to install.


      I have a E6420 and I have one unknown driver VEND\VEN_8086\DEV_1C3D&SUBSYS_04931028&REV_04... which is the SOL not having the drivers installed.  When I install the drivers I get an error message stating that one or more drivers failed to install.  I look in the log and it states prior to failing that it is installing for ...DEV_1C3A... which is not the correct device.  I have tried the Dell drivers and the one ones on Intel's site but I am stuck.  The unknown device is listed as PCI Serial Port.  Can anyone point me in the right direction?