1 Reply Latest reply: Jun 30, 2011 2:17 AM by chenshaoju RSS

BSOD when installing Desktop Turbo Memory driver, win7 64

zenithangunn Community Member
Currently Being Moderated

I recently acquired the 4gb desktop turbo memory PCI-E x1 card. I installed it into my Windows 7 64bit machine and upon attempting to install the drivers I get a BSOD for ianvstore.sys. I have attempted to install the software in safe mode with no success. I currently have my HD's configured as Raid 0 and have the Intel Matrix software installed.

 

Any advise? These desktop versions are so rare I can't really find any useful information on this.

  • 1. Re: BSOD when installing Desktop Turbo Memory driver, win7 64
    chenshaoju Community Member
    Currently Being Moderated

    same issue on my computer,i use WinDBG to analyse dump file,and it is iaNvStor.sys have some bug:

     

     

     

     

    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [D:\My Documents\Desktop\063011-12589-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe -
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Machine Name:
    Kernel base = 0xfffff800`01e1f000 PsLoadedModuleList = 0xfffff800`02064650
    Debug session time: Thu Jun 30 15:41:41.992 2011 (UTC + 8:00)
    System Uptime: 0 days 0:02:04.695
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe -
    Loading Kernel Symbols
    .
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    ..............................................................
    ................................................................
    ............................................
    Loading User Symbols
    Loading unloaded module list
    .....
    Unable to load image \SystemRoot\system32\DRIVERS\iaNvStor.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaNvStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaNvStor.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 8086, {101, 9a4, 1b, 0}
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    Probably caused by : iaNvStor.sys ( iaNvStor+3a589 )
    Followup: MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Unknown bugcheck code (8086)
    Unknown bugcheck description
    Arguments:
    Arg1: 0000000000000101
    Arg2: 00000000000009a4
    Arg3: 000000000000001b
    Arg4: 0000000000000000
    Debugging Details:
    ------------------
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    ADDITIONAL_DEBUG_TEXT: 
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
    FAULTING_MODULE: fffff80001e1f000 nt
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a8f081d
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x8086
    CURRENT_IRQL:  0
    LAST_CONTROL_TRANSFER:  from fffff88000c3a589 to fffff80001e9ed00
    STACK_TEXT: 
    fffff880`023db828 fffff880`00c3a589 : 00000000`00008086 00000000`00000101 00000000`000009a4 00000000`0000001b : nt!KeBugCheckEx
    fffff880`023db830 00000000`00008086 : 00000000`00000101 00000000`000009a4 00000000`0000001b 00000000`00000000 : iaNvStor+0x3a589
    fffff880`023db838 00000000`00000101 : 00000000`000009a4 00000000`0000001b 00000000`00000000 fffffa80`046cb1e0 : 0x8086
    fffff880`023db840 00000000`000009a4 : 00000000`0000001b 00000000`00000000 fffffa80`046cb1e0 fffffa80`095aeaf0 : 0x101
    fffff880`023db848 00000000`0000001b : 00000000`00000000 fffffa80`046cb1e0 fffffa80`095aeaf0 fffff880`00c39520 : 0x9a4
    fffff880`023db850 00000000`00000000 : fffffa80`046cb1e0 fffffa80`095aeaf0 fffff880`00c39520 fffffa80`046cb050 : 0x1b
    STACK_COMMAND:  kb
    FOLLOWUP_IP:
    iaNvStor+3a589
    fffff880`00c3a589 ??              ???
    SYMBOL_STACK_INDEX:  1
    SYMBOL_NAME:  iaNvStor+3a589
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: iaNvStor
    IMAGE_NAME:  iaNvStor.sys
    BUCKET_ID:  WRONG_SYMBOLS
    Followup: MachineOwner
    ---------
    0: kd> lmvm iaNvStor
    start             end                 module name
    fffff880`00c00000 fffff880`00c6a000   iaNvStor T (no symbols)          
        Loaded symbol image file: iaNvStor.sys
        Image path: \SystemRoot\system32\DRIVERS\iaNvStor.sys
        Image name: iaNvStor.sys
        Timestamp:        Sat Aug 22 04:48:29 2009 (4A8F081D)
        CheckSum:         00063763
        ImageSize:        0006A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

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