3 Replies Latest reply on Aug 23, 2012 1:41 PM by forsberg94

    unconfigure AMT fails in ACUConfig

    plmanikandan

      Hi,

      I'm able to configure AMT 7.0 using ACUConfig with ConfigViaRCSOnly in admin mode.When I tried unconfigure option it's failing with error as

      Error in ConfigurationReset (0x81c) 2076.

       

      What could be the reason for failure?

       

       

      Command used

      ACUConfig.exe /Verbose /output Console Unconfigure /AdminPassword P@ssw0rd /RCSAddress 192.168.10.12 /Full /WMIUser domain\username  /WMIUserPassword password

       

      Console log

      Starting log 2011-05-19 17:02:08
      Verifying the digital signature of ACU.dll, this operation might take up to 3 minutes...
      The file "ACU.dll" is signed and the signature was verified.
      ***** Start CheckAMT ******

      Connected to the Intel(R) Management Engine Interface driver, version 7.0.0.1144
      Intel(R) AMT  in PROVISIONING_MODE_ENTERPRISE
      ***** Start FWUpdateData ******

      ***** END FWUpdateData ******

      ***** END CheckAMT ******

      ***** Start GetAmtFQDN ******

      ***** END GetAmtFQDN ******

      Calling function Discovery...
      Calling function GetLocalSystemAccount over MEI...
      Connected to the Intel(R) Management Engine Interface driver, version 7.0.0.1144
      Function GetLocalSystemAccount over MEI ended successfully
      Host Based Setup is supported
      Current Control Mode : 2 (Admin)
      Allowed Control Modes  : 2 (Admin) and  1 (Client)
      Function Discovery ended successfully
      xxx.xxxx.com:Starting Unconfigure...
      ***** Start Unconfigure ******

      ***** Start GetAmtFQDN ******

      ***** END GetAmtFQDN ******

      ***** Start TcpIpDiscovery ******

      ***** END TcpIpDiscovery ******

      Start  AdminUnconfigure
      ***** Start GetAmtFQDN ******

      ***** END GetAmtFQDN ******

      ***** Start TcpIpDiscovery ******

      ***** END TcpIpDiscovery ******

      Connection data - Connection type: HTTP, FQDN: xxxx.xx.xxxxx.com, IP: 127.0.0.1, UserName: admin

      Connection Infoxxxx.xx.xxxxx.com admin HTTP_CONN:
      WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get) ok
      AMT version-7.0.4, AMT SKU-16392, AMT Level-2
      WS-Management call  GetSupportedFeatures (CIM_RegisteredProfile.Enumerate) ok
      WS-Management call  GetSupportedFeatures (AMT_CryptographicCapabilities.Get) ok
      WS-Management call  GetSupportedFeatures (CIM_EthernetPort.Get) ok

      WS-Management call  GetMachineName (AMT_GeneralSettings.Get) ok
      xxx-xxxx.xx.xxxxx.com.com

      WS-Management call  GetWiredNetworkSettings (IPS_IPv6PortSettings.Get) ok
      WS-Management call  GetWiredNetworkSettings (CIM_ElementSettingData.Enumerate) ok
      WS-Management call  GetWiredNetworkSettings (EthernetPortSettingsObj.Get) ok

      -DHCP Enabled

      Failed while calling  WS-Management call  ConfigurationReset (AMT_SetupAndConfigurationService.InvokeUnprovision). Intel(R) AMT connection error  2076: AMT Status code - Blocking component.
      WS-Management call  ConfigurationReset (AMT_SetupAndConfigurationService.InvokeGetUnprovisionBlockingComponents) ok
      error status: 0x81c
      Error in ConfigurationReset (0x81c) 2076
      Intel(R) AMT unconfiguration failed.  Error in ConfigurationReset (0x81c) 2076
      Exit AdminUnconfigure
      Unconfigure Admin Control Mode failed: Returned code: 0xc00007d5 - Intel(R) AMT Unconfiguration failed.
      RCSaddress=192.168.10.12, RCSWMIUser=domain\username, UUID=E06C0792-7535-11E0-AADD-04175D769909, FQDN=xxxxx.xxxx.xx.xxxxx.com, IP=192.168.0.205, Full Unconfigure=Y, ADOU=
      Intel(R) AMT Operation failed. (0xc00007d5) ((ExecMethod Unconfigure) Intel(R) AMT unconfiguration failed.  Error in ConfigurationReset (0x81c) 2076)
      Call to function failed with return code (0xc000003b) (Intel(R) AMT UnConfigure failed. -0xc00007d5. ( Unconfigure Admin Control Mode failed: Returned code: 0xc00007d5 - Intel(R) AMT Unconfiguration failed. Intel(R) AMT unconfiguration failed.  Error in ConfigurationReset (0x81c) 2076) )
      ***** END Unconfigure ******


      ***********

      Exit with code 45 - Failed to unconfigure this Intel(R) AMT device.
      Details: Intel(R) AMT UnConfigure failed. -0xc00007d5. ( Unconfigure Admin Control Mode failed: Returned code: 0xc00007d5 - Intel(R) AMT Unconfiguration failed. Intel(R) AMT unconfiguration failed.  Error in ConfigurationReset (0x81c) 2076)

       

       

      Thanks,

      Mani