0 Replies Latest reply on May 9, 2011 9:21 AM by Gerry

    Intel Processor Stops

    Gerry

      Processor = Intel Pentium (R) D CPU 3.40GHZ

       

      Windows 7 Home Premium 32bit

       

      RAM 3 GB

       

      Mother Board ASRock G31M-S R2.0

       

      Format & image twice without error.

       

      HD, Memory & intel processor tests all run with error free. Mother Board Bios has been updated.

       

      >>I get one system error in the event log (below) that indicates a processor firmware issue but Intel site has no firmware upgrade for this processor. 

       

      Log Name:      System

      Source:        Microsoft-Windows-Kernel-Processor-Power

      Date:          5/9/2011 10:37:59 AM

      Event ID:      6

      Task Category: (6)

      Level:         Error

      Keywords:    

      User:          SYSTEM

      Computer:      USER-PC

      Description:

      Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />

          <EventID>6</EventID>

          <Version>0</Version>

          <Level>2</Level>

          <Task>6</Task>

          <Opcode>0</Opcode>

          <Keywords>0x8000000000000000</Keywords>

          <TimeCreated SystemTime="2011-05-09T14:37:59.890625000Z" />

          <EventRecordID>7440</EventRecordID>

          <Correlation />

          <Execution ProcessID="4" ThreadID="48" />

          <Channel>System</Channel>

          <Computer>USER-PC</Computer>

          <Security UserID="S-1-5-18" />

        </System>

        <EventData>

        </EventData>

      </Event>