3 Replies Latest reply on Apr 26, 2011 3:47 PM by alistek

    SCS 7.0 Remote Configuration Issues

    alistek

      Hello,

       

      For the better part of 2 years we have been trying to get a production vPro environment working consistently.  We finally managed to get a working v6.0 environment up and running with about 200 out of 700 machines provisioned.  This was not used as much as we found that due to varying BIOS versions and drivers, configuration was very hit or miss.  That being said, it at least did work on 200 or so machines.

       

      When SCS 7.0 was released we decided that since it supports Server 2008 R2 we would move to using that and start over.  We renewed our cert and following the installation steps, but ever since then we have been unable to remotely provision any machines.  The following is the steps I took that based on our previous working vPro environment and installation doc's should have been enough for it to work.  I am hoping that with the assistance of the community, I can figure out where the fault lies and I am happy to contribute back to the community with an in-depth document on the steps necessary for this to work.

       

      Server Installation & Configuration Setup

       

           Windows 2008 Server R2 Datacenter 64-bit (ESX Virtual Machine)

       

      • RCS Service installed as Active Directory user that is used to run the service
        • Active Directory User
          • Local Administrator on box
          • Service set to run as AD User
          • Set only to 2 groups (Workstation admin group) - Avoids Kerberos ticket size limits
      • GoDaddy certificate installed under Certificate store of Active Directory user
      • GoDaddy intermediate and root certificates installed and certificate trust appears verified when checking on the cert information
      • ProvisionServer.{domain}.{suffix} DNS address secured and pointed to Server
      • Server is on Private IP space with no access to internet
      • Firewall has WMI-In and Service whitelisted as exceptions (no outgoing traffic is being blocked)
        • TCP 16992-16995 and TCP 9971 Open
      • DHCP Option 15 is available and correct
      • No errors related to the RCS Service in the Event Viewer
      • UAC is on but configured to allow services to run without confirmation

       

      Client Setup

       

      Windows XP SP3 32-bit - Dell 960

      • Firewall is on and does not block outgoing traffic, the following ports are open
        • TCP 16992-16995 and TCP 9971 Open
      • HECI driver is installed at latest version available to Dell 960 models, LMS and SOL drivers also installed and at latest version
      • BIOS updated to latest available for Dell 960 model
      • ACU_Config is run as the same user running the RCS Service
      • RCS Service user is also local administrator on the client machine
      • Intel Management and Security Status utility shows the system is currently Unconfigured and Awaiting Configuration
        • Network Information shows all fields as "Information Unavailable"
        • Extended System Details show Intel MEI Driver as enabled

       

      Active Directory Setup

      • OU setup underneath our division OU that allows the RCS Server user to create and delete AMT Computer objects

       

      ACU_Config Configuration

      The following is the Configuration string used to config the machine:

       

           ACUConfig.exe /verbose ConfigViaRCSOnly provisionserver.{domain}.{suffix} "VPSA Standard Profile" /Abortonfailure

       

      Note: The Domain and Suffix are replaced with the domain information.

       

      ProvisionServer is accessible from the client computer via ping and remote desktop.

       

      Client Log

       

      2011-04-24 22:17:43:545 Thread:1908(INFO) : ACU Configurator , Category: HandleOutPut Source: .\Src\ActivatorUtils.cpp : HandleOutput Line: 216: Starting log 2011-04-24 22:17:43
      2011-04-24 22:17:43:545 Thread:1908(DETAIL) : ACU Configurator, Category: VerifyFileSignature Source: .\Src\ActivatorMain.cpp : wmain Line: 105: Verifying the digital signature of ACU.dll, this operation might take up to 3 minutes...
      2011-04-24 22:17:53:358 Thread:1908(INFO) : ACU Configurator , Category: VerifyFileSignature Source: .\Src\ActivatorUtils.cpp : VerifyFileSignature Line: 984: The file "ACU.dll" is signed and the signature was verified.
      2011-04-24 22:17:53:498 Thread:1908(DETAIL) : ACU Configurator , Category: -Start- Source: .\Src\HECIDiscovery.cpp : CheckAMT Line: 115: ***** Start CheckAMT ******
      2011-04-24 22:17:53:498 Thread:1908(DETAIL) : ACU Configurator , Category: -HECI- Source: .\Src\HECIWin.cpp : HECIWin::Init Line: 188: Connected to the Intel(R) Management Engine Interface driver, version 5.0.1.1055
      2011-04-24 22:17:53:608 Thread:1908(INFO) : ACU Configurator , Category: AMT Mode Source: .\Src\HECIDiscovery.cpp : CheckAMT Line: 321: Intel(R) AMT  in PROVISIONING_MODE_ENTERPRISE
      2011-04-24 22:17:53:717 Thread:1908(DETAIL) : ACU Configurator , Category: -END- Source: .\Src\HECIDiscovery.cpp : CheckAMT Line: 418: ***** END CheckAMT ******
      2011-04-24 22:17:55:717 Thread:1908(DETAIL) : ACU Configurator , Category: -Start- Source: .\Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1143: ***** Start GetAmtFQDN ******
      2011-04-24 22:17:55:748 Thread:1908(DETAIL) : ACU Configurator , Category: Status message Source: .\Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1161: Failed to get data from the firmware. (0xc0000022)
      2011-04-24 22:17:55:748 Thread:1908(DETAIL) : ACU Configurator , Category: -END- Source: .\Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1215: ***** END GetAmtFQDN ******
      2011-04-24 22:17:56:186 Thread:1908(INFO) : ACU Configurator , Category: Discovery Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 385: Calling function Discovery...
      2011-04-24 22:17:56:248 Thread:1908(INFO) : ACU Configurator , Category: Local System Account Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 174: Calling function GetLocalSystemAccount over MEI...
      2011-04-24 22:17:56:248 Thread:1908(DETAIL) : ACU Configurator , Category: -HECI- Source: .\Src\HECIWin.cpp : HECIWin::Init Line: 188: Connected to the Intel(R) Management Engine Interface driver, version 5.0.1.1055
      2011-04-24 22:17:56:248 Thread:1908(ERROR) : ACU Configurator , Category: Local System Account Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 201: Error: failed to retrive Local System Account using MEI; error code - 1
      2011-04-24 22:17:56:248 Thread:1908(INFO) : ACU Configurator , Category: Discovery Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 405: Host Based Setup is not supported
      2011-04-24 22:17:56:248 Thread:1908(INFO) : ACU Configurator , Category: Discovery Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 407: Function Discovery ended successfully
      2011-04-24 22:17:56:248 Thread:1908(INFO) : ACU Configurator, Category: -ConfigViaRCSOnly- Source: .\Src\ActivatorMain.cpp : wmain Line: 778: VPSA800597.ad.ilstu.edu:Starting Remote configuration...
      2011-04-24 22:17:56:248 Thread:1908(DETAIL) : ACU Configurator , Category: -Start- Source: .\Src\ActivatorDll.cpp : RemoteConfiguration Line: 3145: ***** Start RemoteConfiguration ******
      2011-04-24 22:17:58:639 Thread:1908(DETAIL) : ACU Configurator , Category: -Start- Source: .\Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1143: ***** Start GetAmtFQDN ******
      2011-04-24 22:17:58:670 Thread:1908(DETAIL) : ACU Configurator , Category: Status message Source: .\Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1161: Failed to get data from the firmware. (0xc0000022)
      2011-04-24 22:17:58:670 Thread:1908(DETAIL) : ACU Configurator , Category: -END- Source: .\Src\HECIDiscovery.cpp : GetAmtFQDN Line: 1215: ***** END GetAmtFQDN ******
      2011-04-24 22:17:58:670 Thread:1908(DETAIL) : ACU.dll, Category: GenerateOTP Source: .\Src\ActivatorDll.cpp : GenerateOTP Line: 902: Changing AMT state from IN-provisioning to Pre-Provisioning in order to set AMT OTP
      2011-04-24 22:17:58:670 Thread:1908(DETAIL) : ACU Configurator , Category: -Start- Source: .\Src\ActivatorDll.cpp : StopConfiguration Line: 4912: ***** Start StopConfiguration ******
      2011-04-24 22:17:58:670 Thread:1908(DETAIL) : StopConfiguration, Category: Entering StopConfiguration Source: .\Src\ActivatorDll.cpp : StopConfiguration Line: 4913:
      2011-04-24 22:17:58:670 Thread:1908(INFO) : ACU Configurator , Category: Unprovision Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::StopConfiguration Line: 301: Calling function StopConfiguration over MEI...
      2011-04-24 22:17:58:686 Thread:1908(INFO) : ACU Configurator , Category: Local System Account Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 174: Calling function GetLocalSystemAccount over MEI...
      2011-04-24 22:17:58:686 Thread:1908(DETAIL) : ACU Configurator , Category: -HECI- Source: .\Src\HECIWin.cpp : HECIWin::Init Line: 188: Connected to the Intel(R) Management Engine Interface driver, version 5.0.1.1055
      2011-04-24 22:17:58:686 Thread:1908(ERROR) : ACU Configurator , Category: Local System Account Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 201: Error: failed to retrive Local System Account using MEI; error code - 1
      2011-04-24 22:17:58:686 Thread:1908(ERROR) : ACU Configurator , Category: AMT Setup Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::StopConfiguration Line: 309: failed to initialize WSMAN client
      2011-04-24 22:17:58:686 Thread:1908(DETAIL) : StopConfiguration, Category: StopConfiguration AMT Source: .\Src\ActivatorDll.cpp : StopConfiguration Line: 4926: Waiting for FW to move to Pre-Provision state(0)...
      2011-04-24 22:18:05:686 Thread:1908(INFO) : ACU Configurator , Category: Discovery Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 385: Calling function Discovery...
      2011-04-24 22:18:05:702 Thread:1908(INFO) : ACU Configurator , Category: Local System Account Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 174: Calling function GetLocalSystemAccount over MEI...
      2011-04-24 22:18:05:702 Thread:1908(DETAIL) : ACU Configurator , Category: -HECI- Source: .\Src\HECIWin.cpp : HECIWin::Init Line: 188: Connected to the Intel(R) Management Engine Interface driver, version 5.0.1.1055
      2011-04-24 22:18:05:702 Thread:1908(ERROR) : ACU Configurator , Category: Local System Account Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 201: Error: failed to retrive Local System Account using MEI; error code - 1
      2011-04-24 22:18:05:702 Thread:1908(INFO) : ACU Configurator , Category: Discovery Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 405: Host Based Setup is not supported
      2011-04-24 22:18:05:702 Thread:1908(INFO) : ACU Configurator , Category: Discovery Source: .\Src\HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 407: Function Discovery ended successfully
      2011-04-24 22:18:05:717 Thread:1908(DETAIL) : StopConfiguration, Category: Exit StopConfiguration  Source: .\Src\ActivatorDll.cpp : StopConfiguration Line: 4945: This system was already unconfigured. The system was successfully put in the "Pre Provisioned" state and the Intel(R) AMT interfaces are now closed.
      2011-04-24 22:18:05:717 Thread:1908(DETAIL) : ACU Configurator , Category: -END- Source: .\Src\ActivatorDll.cpp : StopConfiguration Line: 4947: ***** END StopConfiguration ******
      2011-04-24 22:18:05:733 Thread:1908(DETAIL) : ACU Configurator , Category: -HECI- Source: .\Src\HECIWin.cpp : HECIWin::Init Line: 188: Connected to the Intel(R) Management Engine Interface driver, version 5.0.1.1055
      2011-04-24 22:18:05:920 Thread:1908(DETAIL) : ACU.dll, Category: GenerateOTP Source: .\Src\ActivatorDll.cpp : GenerateOTP Line: 925: Moving to Pre-Provisionin state failed. An old OTP exist in local settings store.
      2011-04-24 22:18:05:936 Thread:1908(DETAIL) : ACU Configurator , Category: -Start- Source: .\Src\ActivatorDll.cpp : StartConfiguration Line: 4836: ***** Start StartConfiguration ******
      2011-04-24 22:18:05:936 Thread:1908(DETAIL) : StartConfiguration, Category: Enter StartConfiguration Source: .\Src\ActivatorDll.cpp : StartConfiguration Line: 4843:
      2011-04-24 22:18:05:936 Thread:1908(DETAIL) : ACU Configurator , Category: -HECI- Source: .\Src\HECIWin.cpp : HECIWin::Init Line: 188: Connected to the Intel(R) Management Engine Interface driver, version 5.0.1.1055
      2011-04-24 22:18:08:108 Thread:1908(INFO) : ACU Configurator , Category: Information message Source: .\Src\ZTCLocalAgent.cpp : Activate Line: 475: Activate Intel(R) AMT configuration (0xc0000050)
      2011-04-24 22:18:08:108 Thread:1908(INFO) : ACU Configurator , Category: Information message Source: .\Src\ZTCLocalAgent.cpp : Activate Line: 478: Success (0xc0000051)
      2011-04-24 22:18:08:108 Thread:1908(DETAIL) : StartConfiguration, Category: StartConfiguration AMT Source: .\Src\ActivatorDll.cpp : StartConfiguration Line: 4877: Waiting for FW to move to In-Provision state(0)...
      2011-04-24 22:18:15:139 Thread:1908(DETAIL) : StartConfiguration, Category: Exit StartConfiguration  Source: .\Src\ActivatorDll.cpp : StartConfiguration Line: 4904: The Start configuration operation completed successfully.
      2011-04-24 22:18:15:139 Thread:1908(DETAIL) : ACU Configurator , Category: -END- Source: .\Src\ActivatorDll.cpp : StartConfiguration Line: 4906: ***** END StartConfiguration ******
      2011-04-24 22:18:15:139 Thread:1908(DETAIL) : ACU.dll, Category: Configure AMT Source: .\Src\ActivatorDll.cpp : RemoteConfiguration Line: 3471: RCSaddress=provisionserver.ilstu.edu, RCSMIUser=, UUID=4C4C4544-0039-3210-8039-B6C04F364B31, Address=VPSA800597.ad.ilstu.edu, ConfigMode=2, PID=, RCSProfileName=VPSA Standard Profile, AMTVersion=5.2.40, OldADOU=, IP=10.43.4.133, DedicatedFQDN=, StaticIP=, StaticSubnetIp=, GatewayIp=, DnsIp=, SecondaryDnsIp=
      2011-04-24 22:18:18:733 Thread:1908(DETAIL) : ACU Configurator , Category: WMI_ConfigAMT Source: .\Src\WMIAccess.cpp : WMI_ConfigAMT Line: 1167: Initial connection to the Intel(R) AMT device failed. (0xc00007d2) ((ExecMethod ConfigAMT) Intel(R) AMT Configuration failed. Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae)
      2011-04-24 22:18:18:733 Thread:1908(ERROR) : ACU.dll, Category: Remote Profile Configuration Source: .\Src\ActivatorDll.cpp : RemoteConfiguration Line: 3594: Remote Profile Configuration failed: SCS Code: Initial connection to the Intel(R) AMT device failed. (2002). Bad Format String. -0xc00007d2. ( Intel(R) AMT Configuration failed. Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae)
      2011-04-24 22:18:18:733 Thread:1908(DETAIL) : ACU Configurator , Category: -END- Source: .\Src\ActivatorDll.cpp : RemoteConfiguration Line: 3624: ***** END RemoteConfiguration ******
      2011-04-24 22:18:18:733 Thread:1908(ERROR) : ACU.dll, Category: Remote Configure Source: .\Src\ActivatorDll.cpp : RemoteConfiguration Line: 3632: SCS Code: Initial connection to the Intel(R) AMT device failed. (2002). Bad Format String. -0xc00007d2. ( Intel(R) AMT Configuration failed. Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae) . Aborting configuration.
      2011-04-24 22:18:19:233 Thread:1908(DETAIL) : ACU.dll, Category: Unconfigure Source: .\Src\ActivatorDll.cpp : RemoteConfiguration Line: 3637: RCSaddress=provisionserver.ilstu.edu, RCSMIUser=, UUID=4C4C4544-0039-3210-8039-B6C04F364B31, Address=VPSA800597.ad.ilstu.edu, Full=y, ADOU=
      2011-04-24 22:21:02:34 Thread:1908(DETAIL) : ACU Configurator , Category: WMI_Unconfigure Source: .\Src\WMIAccess.cpp : WMI_Unconfigure Line: 2413: Initial connection to the Intel(R) AMT device failed. (0xc00007d2) ((ExecMethod Unconfigure) Intel(R) AMT unconfiguration failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5)
      2011-04-24 22:21:02:34 Thread:1908(ERROR) : ACU.dll, Category: Remote Configure Source: .\Src\ActivatorDll.cpp : RemoteConfiguration Line: 3655: Intel(R) AMT unconfiguration failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5. Unconfiguring platform: returned code- 3221227474
      2011-04-24 22:21:02:34 Thread:1908(INFO) : ACU Configurator, Category: Exit Source: .\Src\ActivatorMain.cpp : wmain Line: 912: ***********Exit with code 75 - Failed to complete remote configuration of this Intel(R) AMT device. Details: Intel(R) AMT unconfiguration failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5. Unconfiguring platform: returned code- 3221227474

       

      Server Log

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : User- (RCS Service) -  - , Category: (SERVICE)  Source: .\Src\InstProv.cpp : CInstProv::CInstProv Line: 52: (COMPLETED)  - CInstProv Status-0

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : User- (RCS Service) -  - , Category: (SERVICE)  Source: .\Src\InstProv.cpp : CInstProv::Initialize Line: 111: (COMPLETED)  - Initialize Status-0

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : RCS Server , Category: Start ConfigAMT Source: .\Src\RCS_RemoteConfigurationService_WMIProvider.cpp : RCS_RemoteConfigurationService::ConfigAMT Line: 257:

      2011-04-24 22:31:51:404 Thread:1544(INFO) : vpsa800597.ad.ilstu.edu, Category: Supply New AMT Identity Source: .\Src\RCS_RemoteConfigurationService_WMIProvider.cpp : RCS_RemoteConfigurationService::ConfigAMT Line: 327: started

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: ConfigAMTInitial Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::ConfigAMTInitial Line: 1414:

      2011-04-24 22:31:51:404 Thread:1544(INFO) : User- (RCS Service) - vpsa800597.ad.ilstu.edu - 4C4C4544-0039-3210-8039-B6C04F364B31, Category: (PLATFORM_CONFIG)  Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::ConfigAMTInitial Line: 1429: (STARTED)  -  Status-0

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : RCS Server, Category: End function- Status Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::ConfigAMTInitial Line: 1733: 0

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: MaintenanceConfigThread::run Source: .\Src\MaintenanceThread.cpp : MaintenanceConfigThread::run Line: 73: start- vpsa800597.ad.ilstu.edu UUID- 4C4C4544-0039-3210-8039-B6C04F364B31

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Start function Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::SetupConfigureAMT Line: 491:

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : RCS Server , Category:  Source: .\Src\ProfileAccessorXML.cpp : ProfileRepositoryNamespace::ProfileAccessorXML::GetAll Line: 663: Begin GetAll

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Start function Source: .\Src\ConfigThread.cpp : ConfigThread::run Line: 64: run()

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Start function Source: .\Src\ConfigThread.cpp : ConfigThread::runConfigure Line: 100: runConfigure

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: TestAllConnections params Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestAllConnections Line: 249: Connection data - Connection type: TLS-PKI, FQDN: vpsa800597.ad.ilstu.edu, IP: 10.43.4.133, UserName: admin

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Test Connection Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 468:

      2011-04-24 22:31:51:404 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: DiscoverAMTConnectionMode Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 552: Connection Info-vpsa800597.ad.ilstu.edu admin PKI: 503a5fb273d62de1e7619080edf146f61e18a2d2

      2011-04-24 22:31:51:420 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737810: 21014

      2011-04-24 22:31:51:420 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key.

      2011-04-24 22:31:51:420 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: AMT Interface error Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 655: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae

      2011-04-24 22:31:52:420 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: TestAllConnections params Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestAllConnections Line: 249: Connection data - Connection type: TLS-PKI, FQDN: vpsa800597.ad.ilstu.edu, IP: 10.43.4.133, UserName: admin

      2011-04-24 22:31:52:420 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Test Connection Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 468:

      2011-04-24 22:31:52:420 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: DiscoverAMTConnectionMode Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 552: Connection Info-vpsa800597.ad.ilstu.edu admin PKI: 503a5fb273d62de1e7619080edf146f61e18a2d2

      2011-04-24 22:31:52:420 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737810: 21014

      2011-04-24 22:31:52:420 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key.

      2011-04-24 22:31:52:420 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: AMT Interface error Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 655: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae

      2011-04-24 22:31:52:420 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: Operation Error Source: .\Src\ConfigThread.cpp : ConfigThread::runConfigure Line: 146: Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae

      2011-04-24 22:31:52:420 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: Operation Error Source: .\Src\ConfigThread.cpp : ConfigThread::runConfigure Line: 559: Intel(R) AMT Configuration failed. Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae

      2011-04-24 22:31:52:420 Thread:1544(DETAIL) : RCS SERVER, Category: End function: Status Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::SetupConfigureAMT Line: 662: 3221227474

      2011-04-24 22:31:52:420 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: MaintenanceConfigThread::run Source: .\Src\MaintenanceThread.cpp : MaintenanceConfigThread::run Line: 100: Stopped with return code: Initial connection to the Intel(R) AMT device failed.

      2011-04-24 22:31:52:420 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: ConfigAMT request failed with error code -  Source: .\Src\RCS_RemoteConfigurationService_WMIProvider.cpp : RCS_RemoteConfigurationService::ConfigAMT Line: 377: 0xc00007d2. Intel(R) AMT Configuration failed. Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae

      2011-04-24 22:31:52:420 Thread:1544(DETAIL) : RCS Server done with, Category: MaintenanceConfigThread::run Source: .\Src\MaintenanceThread.cpp : MaintenanceConfigThread::~MaintenanceConfigThread Line: 107: start- vpsa800597.ad.ilstu.edu UUID- 4C4C4544-0039-3210-8039-B6C04F364B31

      2011-04-24 22:31:52:420 Thread:1544(INFO) : User- (RCS Service) - vpsa800597.ad.ilstu.edu - 4C4C4544-0039-3210-8039-B6C04F364B31, Category: (PLATFORM_CONFIG)  Source: .\Src\RCS_RemoteConfigurationService_WMIProvider.cpp : RCS_RemoteConfigurationService::ConfigAMT Line: 402: (FAILED)  - Intel(R) AMT Configuration failed. Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae Status-0xc00007d2

      2011-04-24 22:31:52:420 Thread:1544(INFO) : SetStatus, Category: WMIHandleSetStatus Source: d:\sandbox\5421\rcsserver\include\WMIInfrastructure.h : WMIHandleSetStatus Line: 1211: Finish operation with Error-Intel(R) AMT Configuration failed. Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : RCS Server , Category: Start function Source: .\Src\RCS_RemoteConfigurationService_WMIProvider.cpp : RCS_RemoteConfigurationService::Unconfigure Line: 807:

      2011-04-24 22:31:52:967 Thread:1544(INFO) : vpsa800597.ad.ilstu.edu, Category: Unconfigure Source: .\Src\RCS_RemoteConfigurationService_WMIProvider.cpp : RCS_RemoteConfigurationService::Unconfigure Line: 837: started

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: UnconfigureInitial Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::CheckUUIDNetworkADOU Line: 1157:

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : RCS Server, Category: End function: Status Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::CheckUUIDNetworkADOU Line: 1232: 0

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Unconfigure Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::Unconfigure Line: 1245:

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Try UnConfiguration with Kerberos User Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::Unconfigure Line: 1285:

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Start function Source: .\Src\ConfigThread.cpp : ConfigThread::run Line: 64: run()

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Start function Source: .\Src\ConfigThread.cpp : ConfigThread::runUnConfigureFull Line: 651: runUnConfigureFull

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: TestAllConnections params Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestAllConnections Line: 249: Connection data - Connection type: HTTP, FQDN: vpsa800597.ad.ilstu.edu, IP: 10.43.4.133, Using Kerberos user

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Test Connection Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 468:

      2011-04-24 22:31:52:967 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: DiscoverAMTConnectionMode Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 796: Connection Info-vpsa800597.ad.ilstu.edu  HTTP_CONN:

      2011-04-24 22:32:02:967 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737804: 21020

      2011-04-24 22:32:12:968 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

      2011-04-24 22:32:22:968 Thread:1544(DETAIL) : 10.43.4.133, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737804: 21020

      2011-04-24 22:32:32:968 Thread:1544(DETAIL) : 10.43.4.133, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

      2011-04-24 22:32:42:969 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737804: 21020

      2011-04-24 22:32:52:969 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

      2011-04-24 22:33:02:970 Thread:1544(DETAIL) : 10.43.4.133, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737804: 21020

      2011-04-24 22:33:12:970 Thread:1544(DETAIL) : 10.43.4.133, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

      2011-04-24 22:33:12:970 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: AMT Interface error Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 834: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target. , error in discover 0xc0000fb4

      2011-04-24 22:33:12:970 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: TestAllConnections params Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestAllConnections Line: 249: Connection data - Connection type: TLS-SSL, FQDN: vpsa800597.ad.ilstu.edu, IP: 10.43.4.133, Using Kerberos user

      2011-04-24 22:33:12:970 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Test Connection Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 468:

      2011-04-24 22:33:12:970 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: DiscoverAMTConnectionMode Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 842: Connection Info-vpsa800597.ad.ilstu.edu  SSL_CONN:

      2011-04-24 22:33:12:970 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737787: 21037

      2011-04-24 22:33:12:986 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found.

      2011-04-24 22:33:12:986 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: AMT Interface error Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 885: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:33:13:986 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: TestAllConnections params Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestAllConnections Line: 249: Connection data - Connection type: TLS-SSL, FQDN: vpsa800597.ad.ilstu.edu, IP: 10.43.4.133, Using Kerberos user

      2011-04-24 22:33:13:986 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Test Connection Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 468:

      2011-04-24 22:33:13:986 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: DiscoverAMTConnectionMode Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 842: Connection Info-vpsa800597.ad.ilstu.edu  SSL_CONN:

      2011-04-24 22:33:13:986 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737787: 21037

      2011-04-24 22:33:14:1 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found.

      2011-04-24 22:33:14:1 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: AMT Interface error Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 885: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:33:14:1 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: Operation Error Source: .\Src\ConfigThread.cpp : ConfigThread::runUnConfigureFull Line: 689: Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:33:14:1 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: Operation Error Source: .\Src\ConfigThread.cpp : ConfigThread::runUnConfigureFull Line: 702: Intel(R) AMT unconfiguration failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:33:14:1 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Try UnConfiguration with Admin user using profile: VPSA Standard Profile Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::Unconfigure Line: 1285:

      2011-04-24 22:33:14:1 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Start function Source: .\Src\ConfigThread.cpp : ConfigThread::run Line: 64: run()

      2011-04-24 22:33:14:1 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Start function Source: .\Src\ConfigThread.cpp : ConfigThread::runUnConfigureFull Line: 651: runUnConfigureFull

      2011-04-24 22:33:14:1 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: TestAllConnections params Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestAllConnections Line: 249: Connection data - Connection type: HTTP, FQDN: vpsa800597.ad.ilstu.edu, IP: 10.43.4.133, UserName: admin

      2011-04-24 22:33:14:1 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Test Connection Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 468:

      2011-04-24 22:33:14:1 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: DiscoverAMTConnectionMode Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 796: Connection Info-vpsa800597.ad.ilstu.edu admin HTTP_CONN:

      2011-04-24 22:33:24:2 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737804: 21020

      2011-04-24 22:33:34:2 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

      2011-04-24 22:33:44:2 Thread:1544(DETAIL) : 10.43.4.133, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737804: 21020

      2011-04-24 22:33:54:3 Thread:1544(DETAIL) : 10.43.4.133, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

      2011-04-24 22:34:04:3 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737804: 21020

      2011-04-24 22:34:14:4 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

      2011-04-24 22:34:24:4 Thread:1544(DETAIL) : 10.43.4.133, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737804: 21020

      2011-04-24 22:34:34:4 Thread:1544(DETAIL) : 10.43.4.133, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

      2011-04-24 22:34:34:4 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: AMT Interface error Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 834: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737804: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target. , error in discover 0xc0000fb4

      2011-04-24 22:34:34:4 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: TestAllConnections params Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestAllConnections Line: 249: Connection data - Connection type: TLS-SSL, FQDN: vpsa800597.ad.ilstu.edu, IP: 10.43.4.133, UserName: admin

      2011-04-24 22:34:34:4 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Test Connection Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 468:

      2011-04-24 22:34:34:4 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: DiscoverAMTConnectionMode Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 842: Connection Info-vpsa800597.ad.ilstu.edu admin SSL_CONN:

      2011-04-24 22:34:34:4 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737787: 21037

      2011-04-24 22:34:34:20 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found.

      2011-04-24 22:34:34:20 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: AMT Interface error Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 885: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:34:35:20 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: TestAllConnections params Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestAllConnections Line: 249: Connection data - Connection type: TLS-SSL, FQDN: vpsa800597.ad.ilstu.edu, IP: 10.43.4.133, UserName: admin

      2011-04-24 22:34:35:20 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: Test Connection Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 468:

      2011-04-24 22:34:35:20 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: DiscoverAMTConnectionMode Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 842: Connection Info-vpsa800597.ad.ilstu.edu admin SSL_CONN:

      2011-04-24 22:34:35:20 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 104: Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  -1073737787: 21037

      2011-04-24 22:34:35:36 Thread:1544(DETAIL) : vpsa800597.ad.ilstu.edu, Category: AMTCommunicator Source: .\Src\EOICommunicator.cpp : AMTInterfaceNamespace::EOICommunicator::GetCoreVersion Line: 459: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found.

      2011-04-24 22:34:35:36 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: AMT Interface error Source: .\Src\vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 885: Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:34:35:36 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: Operation Error Source: .\Src\ConfigThread.cpp : ConfigThread::runUnConfigureFull Line: 689: Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:34:35:36 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: Operation Error Source: .\Src\ConfigThread.cpp : ConfigThread::runUnConfigureFull Line: 702: Intel(R) AMT unconfiguration failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:34:35:36 Thread:1544(DETAIL) : RCS Server, Category: End function: Status Source: .\Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::Unconfigure Line: 1361: 3221227474

      2011-04-24 22:34:35:36 Thread:1544(ERROR) : vpsa800597.ad.ilstu.edu, Category: Unconfigure request failed with error code -  Source: .\Src\RCS_RemoteConfigurationService_WMIProvider.cpp : RCS_RemoteConfigurationService::Unconfigure Line: 873: Initial connection to the Intel(R) AMT device failed. (0xc00007d2). Intel(R) AMT unconfiguration failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:34:35:36 Thread:1544(INFO) : SetStatus, Category: WMIHandleSetStatus Source: d:\sandbox\5421\rcsserver\include\WMIInfrastructure.h : WMIHandleSetStatus Line: 1211: Finish operation with Error-Intel(R) AMT unconfiguration failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737787: The SSL handshake failed. A client certificate for connection to the Intel(R) AMT device could not be found. , error in discover 0xc0000fc5

      2011-04-24 22:35:05:37 Thread:1544(DETAIL) : User- (RCS Service) -  - , Category: (SERVICE)  Source: .\Src\InstProv.cpp : CInstProv::~CInstProv Line: 66: (COMPLETED)  - ~CInstProv Status-0

       

      I really do appreciate any help as we love the technology and what little use we have been able to use has proven invaluable.  Thanks!

       

      -Adam

        • 1. Re: SCS 7.0 Remote Configuration Issues
          dlecy

          Hi Adam,

           

          The PKI private key was not installed with provisioning certificate in the new certificate store.   You can see this in the log you posted:

           

          " 2011-04-24 22:18:18:733 Thread:1908(DETAIL) : ACU Configurator , Category: WMI_ConfigAMT Source: .\Src\WMIAccess.cpp : WMI_ConfigAMT Line: 1167: Initial connection to the Intel(R) AMT device failed. (0xc00007d2) ((ExecMethod ConfigAMT) Intel(R) AMT Configuration failed. Initial connection to the Intel(R) AMT device failed.  Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  -1073737810: Failed to get the certificate private key. , error in discover 0xc0000fae)".

           

           

          Regards and good luck,

           

          David

          • 2. Re: SCS 7.0 Remote Configuration Issues
            alistek

            Hi David,

             

            Thanks for the reply, I was looking at that but for some reason I must have thought that it was for the client side and that there was something wierd on that end.

             

            I was given a CRT file from GoDaddy and installed that into the store.  Do I have to go through the procedure to import that into an IIS 7 machine and then export it out as a PFX?

             

            -Adam

            • 3. Re: SCS 7.0 Remote Configuration Issues
              alistek

              David,

               

              That led us on the right path.  I had just imported the CRT file that we got back from GoDaddy.  Since we had switched servers and renewed the certificate without regenerating a CSR, I had not generated the cert with a private key.  The fix (for GoDaddy) was to go into the account and choose Re-Key a cert and enter a newly generated CSR from that server.  After this was done and I followed the steps in a GoDaddy document it was then able to provision.  Thanks for all the help, I will write up this procedure in the next week or so, so others may benefit.

               

              -Adam