Has Roxio worked before? Was this installed after computer purchase? What version is it?
Thank you for taking an interest in my problem.
Yes, the program worked previously.
Yes, it was installed after purchase of my computer.
The program was purchased directly from Roxio in 2010. It shows copyright 1994-2010. No version is mentioned on the Disk. The shipping box shows "Rev E".
Again, thank you.
I assume the optical DVD drive is an original HP. Perhaps an HP update messed it up. Hardware conflicts can be sporadic in case you added a graphics card. The HP forums can be of some help. I've only checked the printer forums myself. I haven't seen this issue (I haven't even got any DVD software installed at this time) but I'll think about it some. I get BSOD every couple months with a TV-tuner and GT240 together and am considering dumping the graphics card. The best bet would be to reinstall or do a repair if that option is offered in Control Panel Uninstall Programs.
Thank you . Your comment that an update of the graphics card could be the cause was the key to the solution. When I reinstalled the original Intel graphics driver my problem was solved. Jim