Can not enable My WiFi Technology utility

[idata]

I have a new HP dm4 and I set up my widi with a netgear box for my hdmi tv and it worked perfect until this morning and now it won't let me click the green enable button to start the wifi utulity. My computer had an update this morning and since then it's not worked. I have located the adapters and they are all enabled but the utility won't let me click the enable button. I downloaded the latest driver and still no luck. Any suggestions? Thanks in advance.

[idata]

just started having the same problem, any fixes?

[idata]

I have the same problem with the Pavilion dm4. Discovered the problem 4/15. Have spent hours on the phone with HP. Their solution is to perform a complete system restore. I said no to that idea since the updates will eventually cause the same problem. We were thinking 4/18, yesterday, that the actual hardware card is defective and HP is sending a box for me to return the dm4 for repair. Since there are now at least 2 others with the same problem, it is clearly a software problem.

Intel, please help.

Thanks, Reid.

[idata]

HP found the solution. I'm pretty vague about the procedure, but I think they uninstalled the intel centrino wimax adapters and the software, and the network adapters and then installed from Intel's site the ICS_s64 program. I am able to enable my wifi technology, but I cannot find the wireless software to scan for adapters. RW. ...also I have not been able to get my netgear pvt1000 to "popup" the 8 digit pin. I don't remember how to do that.

[idata]

I have the same problem happend to my HP dm4 three days ago. I hope HP can tell us how to fix the problem soon.

[idata]

Here is the solution, that worked on my machine, as best I can recall.

Download the ICS_S64 exe from Intel's website. It is simple to find. Search it at downloadcenter.intel.com. Save the exe to your desktop.

then go here: http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Wireless+Networking&ProductLine=Wireless+Technologies&ProductProduct=Intel%c2%ae+Wireless+Display http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Wireless+Networking&ProductLine=Wireless+Technologies&ProductProduct=Intel%c2%ae+Wireless+Display

this is the Intel Wireless Display Software for Windows 7. Pick the appropriate 32 bit or 64 bit version. Save the exe to your desktop

Go to download manager and uninstall/remove/delete

1) network adapters

2) intel centrino wimax adapters

be sure to check the box to delete/remove software. this is important. if you do not remove the software it will not work

I do not remember if a program was uninstalled from the add/remove programs in control panel. If it is it would be the intel wireless display software. This is the point I am vague about.

Back to device manager...Caution: when you do this, you have killed wireless internet access until you finish the procedure. Setup a restore point and have another way to get online.

reboot.

execute the ics_s64 from the desktop

reboot

your wireless internet should be back

execute the intel wireless display that you saved to your desktop

reboot

you should be back in business.

[idata]

Didnt work for me. Said I had a more recent update so it wouldn't let me instal

[idata]

If it is showing that you have a more recent update, then the software was not deleted/uninstalled. Check the add/remove programs in addition to the device manager uninstall program when removing the device.

RW

[idata]

I have the exact problem with a dm4 after updating

[idata]

Same here, I am having the same problem with my dm4 started 3 days ago. Any solutions yet?

[idata]

I had the same problem, and this is how I fixed it.

Go to Control Panel>Programs(unstill a sprogram)>then find Intel (R) PROSet/Wireless WiFi Software.

Double click on it and wait or the wizard to let you click next. then click modify and next. Then on the dropdown click on Intel (R) My WiFi Technology. to the left of it you can click on a dropdown menu and then click on this feature will not be avavilable. Once you click next let it finish. Then go back and redo everythign and when you get to the dropdown menu click on This feature and all subfeatures will be installed on local hard drive. Then click next and once that completed you should be back in business.

[idata]

This worked for me. Thanks Samantha

[idata]

Hi Samantha ... i understand everything wht u said but hw i m gone do it redo after unistalling the my wifi technology can u give me detail plz how to do it redo thanx

[idata]

Bobby, she is saying "Change" it, DO NOT uninstall. When you double click it it gives options to Modify, Repair, or Remove: select the modify option and follow the rest of her instructions.

[idata]

This worked!! Thanks!

[idata]

Hey Samantha thanks for everything that worked for me...

I have one more question... How do you use it, I mean I saw a video in which you share files throughout this software.. how you do that??

[idata]

thanks it worked like a charm

[idata]

Thanks Samantha! It's worked for me too on Pavilion dv6 (3250us)! I hope don't have problem again with! Now I can use my mouse wifi! thanks a lot!

[idata]

My laptop is a HP Pavilion dv6 and we have the push tv adapter. It was working....then all of a sudden it stopped connecting. 2 weeks ago my son fixed the problem, apparently it had to do with the computer updates. NOW....it did it again. Please tell me how to get it working again. This is a pain. I'm very disappointed with HP right now.

[idata]

I am even more upset than you. I spent 16 hours with HP's lame support only to finally call their corporate offce and raise a stink. That got my computer to HP repair. I took 9 days for it to return but it was working. It worked for a few weeks and then "tada" same old no enabling. I don't know if it's intel or HP but this makes them both look stupid. They should be sending an update to everyone who has this my wifi system that fixes it permanently.

[idata]

I have a HP Pavilion DM4 and had the same problem described in the above posts and "Samantha's" post worked great. Thanks Sam!