I currently have two of the following setups:
Intel Celeron E3300 boxed with standard heatsink+fan
ASUS P5G41M-T LX
2x1GB Corsair XMS3 DDR3 1333mhz
Both computers experience the same problems, and I'm getting no joy from ASUS regarding one of the two issues which is a result of their BIOS being configured incorrectly, namely the motherboard defaulting to 1T for its command rate setting, which cannot be changed by the user, due to the ram running significantly under-spec.
The other problem, which is significantly more disconcerting, however, is that the motherboards in both systems is being bent significantly by the heatsink's clips, which are pulling the board up towards the clips, around the processor mount. Below is a photo of this problem, taken on the second set of pieces, which is brand new; if the heatsink is removed from the board, it straightens out. The other system, which was built in November of 2010, also straightens out somewhat, but is beginning to permanently deform. This flexing of the motherboard causes both systems to become very sensitive to external shocks, to the extent where a light tap to the case by a single finger can sometimes cause either computer to switch off.
I also cannot mount any 'heavy' graphics cards in the PCI-E slot whilst the computer is standing upright, as this causes counter-flex causing a wave-deformation in the board, due to the mounting hole positions; this is however a design flaw on the part of ASUS, and is remedied simply by using the computer in a horizontal configuration. The CPU's Heatsink's board deformation significantly aggravates that problem, however, causing the system to become immensely unstable. I fear that should these computers be allowed to continue operating like this (they randomly switch themselves off occasionally, currently, with no notable criteria causing a shutdown).
So I need to replace the heatsink+fan for these computers due to a design flaw for the boxed products, and need to know whether I would be compensated for this (I have no special requirements, and the processor also doesn't need anything fancy, I just need these computers to work at stock speed) or if replacement heatsinks+fans will be provided by Intel for what I believe to be a design flaw on their part or their heatsink+fan manufacturers' part.
If someone from the Intel warranty/customer support could contact me regarding this issue, it would be greatly appreciated.
Photo of the board flex below.