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intel HD 3000 HDMI port does not work with DELL U2410 and benq G2411HD

idata
Employee
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My laptop lenovo V470 has integrated graphic card only - intel HD 3000 embeded inside 2630QM CPU, installed with windows 7 64bit and intel driver

15.21.5.65.2266. The HDMI port does not work with some LCD and TV. Windows can not find monitor at HDMI port, thus no signal received in monitor. I tried the latest driver 15.21.12.64.2321 from intel site, also failed.

The HDMI port is working with:

Philips TV 42PFL3609: HDMI 1.3(not sure), 1366x768 Not working with:DELL U2410: unknown HDMI version, 1920x1200benq G2411HD: HDMI 1.3, 1920x1080Hisense TV LED32K11: HDMI 1.3, 1366x768 Note that all these monitors work fine through HDMI port of NVIDIA G200 graphic card on another computer. Is it a driver problem? I heard some guy fix HDMI problem by downgrading the driver. Any versoin suggested for this?Thanks!
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idata
Employee
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Hello,

same problem here with an Acer H5360, the NVIDIA card see the projector but the HD 3000 doesn't see anything and my Acer displays "no signal". If you goggle a little bit, you can see that there are a lot of problems with Intel Graphics HD and HDMI detection. Notice that all my system has the latest drivers and that my NEC monitor is detected.

Intel, do you plan do solve something or just stay silent? The Acer is NVidia certified, but because of Intel Graphics that is between, this certification is useless! I'm tired of marketing BS from technology companies.

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idata
Employee
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It's not just an isssue on laptops. It doesn't work with the HP 2310ti monitor either, using a brand new Z68 desktop motherboard with the i5-2500K integrated Intel HD 3000 graphics.

Read here http://www.intel.com/p/en_US/support/detect/graphics http://www.intel.com/p/en_US/support/detect/graphics

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idata
Employee
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You can see the problem in this screenshot. Intel, how do you explain this? Why Intel Graphics doesn't see my projector and my Acer display "no signal"?

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idata
Employee
1,500 Views

confirming this- I have a new Z68 desktop board (DZ68DB) and same CPU.

I tried two different montiors (both samsung) on HDMI, nothing works.

it's windows 7 64 bit, which seems to be common to all people here.

tomorrow I might try installing 32 bit just to see if I get any change.

Intel- please either solve this fast or find us another solution- I bought this system for home cinema needs and meanwhile the TV is sitting doing nothing.

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idata
Employee
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Same problem here. Samsung QX412 with Intel HD - the HDMI port is not working. I tried all drivers from the Samsung and Intel HP (Windows 7 Enterprise 64bit) - none of them brought the HDMI port to life.

Are there any new inputs from Intel regarding this?

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ROBERT_U_Intel
Employee
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idata
Employee
1,500 Views

Robert, thanks!

Is your link correct? I think it is for graphics integrated in motherboard. Can it work with my "processor graphics"?

The last driver I can found in intel site is: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20038&ProdId=3319&lang=eng 15.22.1.64.2361 . I tried it, no luck.

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MSchm21
Valued Contributor I
1,500 Views

Link is valid. This is a generic HD graphics driver.

Readme:

Production Version Releases

 

Microsoft Windows Vista* 64

 

Microsoft Windows* 7 64

 

 

Driver Revision: 15.22.9.64.2476

August 11, 2011

 

 

************************************************************

 

*

 

* NOTE: This document refers to systems containing the

 

* following Intel chipsets/processors:

 

*

 

*

 

* 2nd generation Intel(R) Core(TM) i3 processor

 

* 2nd generation Intel(R) Core(TM) i5 processor

 

* 2nd generation Intel(R) Core(TM) i5 vPro(TM) processor

 

* 2nd generation Intel(R) Core(TM) i7 processor

 

* 2nd generation Intel(R) Core(TM) i7 vPro(TM) processor

 

* Intel(R) Core(TM) i3 Mobile Processor

 

* Intel(R) Core(TM) i3 Processor

 

* Intel(R) Core(TM) i5 Mobile Processor

 

* Intel(R) Core(TM) i5 Processor

 

* Intel(R) Core(TM) i7 Mobile Processor

 

* Intel(R) Pentium(R) Processor
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idata
Employee
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Tried driver 2476, it didn't fix the issue.

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idata
Employee
1,500 Views

Hi,

I have the same problem, did you already find a solution?

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MSchm21
Valued Contributor I
1,500 Views

Have you tried 8.15.10.2509 or 8.15.10.2538?

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idata
Employee
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I tried the 8.15.10.2509, didn't work and i can't install the 8.15.10.2538 on my computer, it doesn't meet the requirements

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idata
Employee
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Hi,

same problem as above with Lenovo X121e, tried with Panasonic KRP-600M momitor, and Dell U410.

I can't install the latest drivers as it says they are not validated and that I have to get latest from Lenovo, but theirs are from March.

I'm unsure how to troubleshoot if the HDMI is working at all or if this is a problem with specific monitors (the U2410 seems to be a recurring theme).

Pete.

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idata
Employee
1,500 Views

Me too, doesn't solve anything for my Acer H5360 problem. I have a Nvidia card, the projector is Nvidia certified, and thanks to Intel poor drivers, I can't use it.

A least could you give a way (or add an option in the driver) to disable in Windows the Intel HD on a dual graphic card system? I don't have the option in BIOS.

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idata
Employee
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As the previous poster noted is the common theme here Win 7 64bit?

My Lenovo X121e is also using Win7 64. Can anyone confirm the issue doesnt occur with Win 7 32 on the same hardware - I'd install it but I havent got a DVD drive on this netbook !

Pete.

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idata
Employee
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Yep I'm quite sure that 64bit has something to do with it.

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idata
Employee
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Re my bug report http://communities.intel.com/message/142641# 142641 http://communities.intel.com/message/142641# 142641

I have the same class of problem with the DVI connector. No output using any driver versions when using WIN7/64 bit.

Its really pathetic by Intel that they have not solved this by now - you posted this on March 26!

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idata
Employee
1,500 Views

I have this issue too, with a lenovo ideapad z470, which intel hd graphics and an nvidia chip.

HDMI has worked fine for a while, but lately its dead. I know this must be a driver issue as during boot the windows boot image is sent through HDMI (it shows up on the external monitor/tv/whatever is connected through HDMI, but as soon as the high resolution boot screen comes up, presumably when the graphics driver proper is started, there is no more hdmi output. in windows, no monitors are detected..

This is also windows 7 64bit, up-to-date driver version 8.15.10.2509, video bios 2089.0 HD3000...

Please fix this soon, its hard to this issue has been dragging for such a long time.

Best,

Dee

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idata
Employee
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Lenovo located my problem as hardware compatibility issue, the electrical specifications(resistence or else) are not matched between laptop and monitor. They tested my monitor, the resistence exceed the limit which the laptop can accept, so no HDMI signal triggered.

Before this, I tried windows XP/7, 32/64bit, many drivers...

They changed my mainboard, it works fine with my three monitors now. But I am told monitors always has different resistence(why world is always complicated) , my laptop can not match them all, the issue may occur again on someday when I connect to another monitor.

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idata
Employee
1,362 Views

Same problem win7 x64 + i5 2500k + asrock z63 extreme 3 gen3. No output on DVI and HDMI after loading windows. This may be helpul to debug problem. When DVI is connected during installing Intel drivers DVI starts and works properly until rebooting windows. After restarting still no output on DVI. Please fix this annoying issue.

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