I have this exact same problem ... except today is March 4, 2014 !!
The very latest Intel drivers, dated January 2014, cause BSOD, same conditions.
Unrecoverable. Must go back to safe mode, delete the driver in its entirety, and revert to VGA.
Tried a different motherboard, different RAM, many deep parity check scans, you name it.
Consistent failure, and has been so, has never worked correctly, for ANY of the HD drivers issued.
Would be PLEASED to SEND this computer to Intel, at MY EXPENSE, if someone there would figure out what's wrong and fix it.
I have two of these computers and they both operate the same.
i5 processor i5-3470 @ 3.2 GHz, '2500' graphics
Gigabyte MB: GA-B75M-D3H ver 1.1
That isn't working right. Sorry about the trouble. I know the latest video drivers for your Intel HD Graphics 2500 was released January 2014, and if the problem you have encountered is similar to the article below, this was already fixed:
Please make sure you have loaded the latest graphics driver from this link:
Try to install the driver when it finishes downloading, to verify that your system will accept it.
That was indeed the driver I just downloaded, as suggested by your colleague, in another thread.
As predicted, the computer BSOD'd as Windows tried to boot.
Attached is the crash information.
Note that I cannot provide the minidump file or the related XML file.
After Windows recovered, these files are not present in the indicated directory. Perhaps I am not seeing them for a reason I do not know about, however, other similar files are there.
Because this problem consistently happens, and has happened for each of the previous two or three revisions of driver sent out by Intel, I must conclude that you do not have a suitable test environment to catch this problem in your QA process.
Therefore, I volunteer to send you a Gigabyte motherboard of the same model and revision that I have. You can install the same model of i5 processor on it, RAM and so forth, and I am sure you have a copy of Win7Pro. That way, you can re-create the problem in your own lab. It's quite consistent.
crash_information.txt.zip 601 bytes
Thank you for the information. This problem might be related to the graphics portion of the processor.
Have you ever replaced the processor? Did you test another processor model on your system?
If you are under 3 years of processor's warranty, Intel can help setting up an RMA for your processor and send brand new box.
You can always get live chat support Monday through Friday 7a.m to 5p.m PST at
I appreciate your continued effort to resolve this longstanding issue.
Indeed the processor is well within the 3 year time-frame.
I have not tried another processor on this computer (I have no other socket 1155 CPU).
I have not replaced this processor.
To be clear, and as discussed in another thread: This processor has passed the Intel test program.
I also understand that tests of these sorts cannot always be fully conclusive.
I would be happy to test another processor, and if this one is found to be defective, return it.
I would be willing to purchase another and known-good CPU using socket 1155, to install on the 2nd Gigabyte motherboard, to effect tests thereof.
I would also be happy to run additional diagnostics, load 'beta' drivers, or perform other nondestructive tasks, if it would help identify and resolve the issue.