i7 2600K test failures

[idata]

Hello,

I am having problems passing the Intel Processor Diagnostic Tool. I have the latest version of the software. I fail the "base clock test" then when I disable that test I fail this test "Integrated Memory Controller Speed Test". I have an ASUS P8P67 Deluxe Motherboard and Win 7 Ult not sure if this info matters.

I can't seem to find anything out about failures of this type and I'm concerned my chip is defective. I need to know soon in order to return and exchange the chip.

Any help would be appreciated.

Thanks,

Makra475

[Adolfo_S_Intel2]

I would recommend running the Intel(R) Processor Identification Utility to determine if the processor is being properly recognized by the system.

If that is the case, then I would suggest installing the latest BIOS version of your motherboard and also testing the processor on a known working and compatible motherboard to determine if the same issue happens.

[idata]

Hi Adolfo,

I have the Processor ID and it does properly identify the processor. As far as I know I have the latest BIOS 1305. I built the computer about 5 days ago and this is the revised chipset. I have no other mother board to test this on and neither does anyone I know. It is under factory warranty and if it is determined to be a defective chip I will RMA later. Everything seems to work as far as I can tell. I mean the comp is up and running. Could this be an issue with my motherboard or a problem with the Intel diagnostic tool.

Does anyone with i7 2600k on the ASUS P8P67 Deluxe, have this utility passing tests.

I have approximately 8 days before I can no longer return the chip for an exchange.

Thanks,

Mark

[idata]

Did you purchase the correct ram, I see alot of ppl getting 1.65V ddr3 for there gen2 cpu's this could cause instability issues.. Just a thought..

[idata]

FYI I have seen a lot of ppl posting in the forum's about ASUS mobo's with EFI being defective you may wish to check out the Asus forums and see what other ppl are saying.. Cheers..

[idata]

I am using 16GB of A-DATA 1600 ram which is on the QVL for the board. I have tried the XMP and the Auto and 1333. All do not change the outcome.

[idata]

I am also currently running the RAM at 1.6V I think?

[idata]

Posts 2, 5, and 6 are mine I wasn't logged in. Is there anyone having problems like mine?

Thanks,

Mark K.

[idata]

By default, the mobo will set the RAM speed significantly lower than the advertised RAM speed. For Asus mobo, set the Ai Overclock Tuner to X.M.P., not manual. You can then set the RAM speed listed in your RAM specs. Disable the Memory Bandwidth Booster, if you don't then you'll have some boot up problems.

I'm using (4) Corsair Vengeance Dual Channel DD3 memory rated at 1866 MHz (total of 16 Gb). By default, the mobo sets the RAM speed to 1333 MHz. I did the above & had no problem setting the RAM speed sccording to RAM specs.

I was able to overclock the CPU at 4.5 MHz & it's very stable.

[idata]

Hi cheaptrick,

Thankyou for your responses! I set the XMP and comp seems to work with that setting. I have given up on IPDT for the moment. I can't find Memory Bandwidth Booster in AI Suite II or in BIOS so this may only be applicable to your MB, or its called something else on my board which I'm not sure. I've never had boot issues only S3 resume issues.

Sincerely Thanks,

Mark K.

[idata]

Yep, just ran the test tonight and got "Base Clock Test... FAIL" on i7 2600k also runing P8P67 Deluxe with Crucial memory 8GB

I'm guessing this is a RMA item for the processor. Will check futher though.

BTW, were applications hanging up when you launched them? In my case it seem to get worst the longer the system is up. I'm talking in 10s of minutes.

[idata]

BTW, 1502 is the latest EFI Bios for the P8P7 Deluxe MB. I flashed it and it didn't seem to make any difference.

[idata]

Intel Processor Diagnostic Tool is not a reliable tool. Almost current CPUs will fail if tested. I got a Core i7 2600K on Asus Maximus IV Extreme mobo & my CPU just runs fine. I tested it with that Intel program & I too failed yet the CPU is currectly ID'd on CPU-Z program.

[idata]

Did you ever get your Intel Utility test to pass. I'm having the same problem. It tells me my base clock fails and the test goes red. I have a I7 2600K cpu with a Asus P8P67 LE motherboard with ADATA DDR3 1600Mhz memory 8 gigabyte. I would like to know exactly what you had to do to get the Utility test to pass. I'm also experiecing problems with my Video card. I have a XFX HD 6850 video card. When my computer goes to sleep, I can shake the mouse and bring the computer back, fans will come back on and the PSU, but the monitors will not come back on. I have to hold the power button to shut it down then start it back up to get it back. If you can help me out, I would appreciate it. Thanks!!!!!!

[idata]

Hi,

In short NO!

I just tried and it still fails! After it fails and the red screen is there go to config and disable that test then retest and see if it fails the IMC speed test. If it does then you will be in the same boat as I am when I try this test. I have been led to believe that this Diagnostic tool won't work with Sandy Bridge properly. I am a little confused by this since it is INTEL testing diagnostics and my new chip isn't passing tests. It is now too late to return the chip to the retailer for an exchange. Everything else this thing does is awesome and I am not OC'ing and as far a I can tell otherwise, the chip is working properly and is also recognized by Intels ID utility properly. I am a newbie to building and honestly don't know how to help other people diagnose problems but I wanted to post that I could not pass IPDT so other people might respond if they were having the same problem. There aren't too many people responding and I suspect that there may be some defect here, with mine, and the seemingly few others that have responded.

I too cannot resume from S3. This may or may not be common? I'm not sure what the story is exactly. I've heard that it is BIOS related and in my case hasn't been. I'm now on BIOS 1503 and my comp still won't resume properly after an extended sleep. I've heard that it is OS related yet I have all the latest drivers I can get from various real manufacturer websites. I've heard that it is PSU or GPU or RAM or MB related but I've never had a problem of any kind with these units while in use under the OS environment with many different settings. Everyday that this system doesn't resume properly depite doing everything else extraordinarily well I try a different setting from auto (which is where I am at again this morning with PCIe enabled and PLL overvolt disabled) to manual and back again.

I suspect Intel won't help because I have an ASUS board and therein may lie the problem of incompatibility with this test and a non intel MB but again I am new to this and don't know for sure.

Mark K.

[idata]

makra and others, There are some simple explanations for some if not all of the test failures you and others are seeing. I tried IPDT this evening, and although I did see the red test fail window, I checked into a few things and here is what I found.

First the main issue, which seems to be a bug in IPDT. Page 21 of the IPDTHelp file notes that in the Base Clock Test, the value found from reading registers in the CPU is compared to the "expected value" of 133MHz. For i7-2000 series CPU's, that is wrong, the base clock (which is common to all functions in these CPU's) is 100MHz. See Section 2.6.1 of the 2nd Generation Intel Core Processor Family Desktop, Volume 1. Have a look:

http://download.intel.com/design/processor/datashts/324641.pdf http://download.intel.com/design/processor/datashts/324641.pdf

As someone already posted in this thread, adjusting the tolerance of the BaseClock in the configuration file will allow this test to pass, but seemingly only in the TestResults.txt file. I had all tests pass according to the results in that file, while I still saw the red fail screen at the end of the test. That may be due to a difference in what is communicated to the UI or how it is interpreted, then what I see in the Results file.

As you know, IPDT is somewhat clumsy in that when the program is started the test immediately starts and the configurations can only be set after the test is complete, and are used for next run of the program. I recommend only viewing the results stored in the TestResults file. I have an i7-2600k in an ASUS P67 mother board, and with that one adjustment I see all tests passing.

The help file warns that you should disable Intel Enhanced Speed Step in the EFI/BIOS or you may fail the processor frequency test. I have this enabled and did pass the test, but I have the Window power option set to High Performance, which might have made the difference.

makra, what results are you seeing the the results file? Be sure to configure the test and your CPU in your mother board's EFI/BIOS. Don't forget a CPU is a very complicated and sophisticated device, and there is nothing simple about it, including running tests on it. The preparations for and the analysis of the test results takes some effort and preparation on our part, nothing is truly simple in computers.

Which brings us to the Sleep problem, which I experience myself. Sleep problems have been around for years, although this one has frustrated me so far. There is no magic solution, we need to keep working on it and hopefully get some help along the way.

[idata]

Go to control panel set the (Edit power plan) (Put computer sleep) set to Never.

[idata]

Hi Donald,

I bet Christopher, knowing how to build his own computer, understands "power management" and how to manipulate it. I bet, along with me, he knows how to set it according to his liking and requirements.

Flippant "answers/fixes" such as yours are really of no help. Some of us actually rely on sleep functioning properly. I know it's hard to believe.

If you are unwilling to help and this being a forum for this type of thing then you really should keep such comments to your self.

Picture this scenario...

You're up late gaming/video rendering/picture editing and you get tired and really just want to go to sleep. In this scenario I have three choices; I can either walk away and leave my computer on all night and all the time, or I can rely on sleep functions, or I can wait until my computer and all of its internal components have cooled sufficiently and shut it down.

When I'm tired I simply want to walk away and go to sleep. I do not want my computer to be on all the time. I use the sleep function and always have 10+ years now in fact. I'm ok with waiting for a driver or BIOS update to fix the problem, except I cannot figure out what is causing the problem and not knowing makes it problematic to get the appropriate drivers.

I have researched this as much as I can and it does seem related to ASUS MBs more than others. I am now on my second MB and there is no difference on resuming from S3. I honestly don't know why this is happening and I have tried to determine the cause yet nothing shows in task manager. I believe this is occurring while the computer is already asleep and how can anything be written to memory while the computer is asleep that would show up in task manager or event logs.

On another note, before I switched MBs on the 13th I had uninstalled all unnecessary software including IPDT for testing purposes of sleep functions. I had then reinstalled IPDT and set my RAM to 1333Mhz at 1.5volts and surprise IPDT test passes the IMC speed test but not the Baseclock test. I would say this is an improvement and My processor passed the overall test with Baseclock test disabled. I then bumped the RAM to 1600Mhz and 1.6Volts and the overall test passes. I must have been having a software conflict that was messing with this test because that was the only thing I remember changing.

I'm sorry I can't pinpoint the exact cause to get this test working. I have been doing too many things to account for this minor outcome and there are other tests that will check your processor for proper functionality.

Mark K.

[idata]

Hi - if you are still monitoring this thread!

I had a problem with this test. My setup is ASUS P8p67 Pro, i5 2400K, 8 GB Ripjaws X.

Kept failing Base Clock Test. I found that by changing the test parameter to 30% tolerance the test (and all others) ran OK.

Maybe worth another shot.

As a general comment - these CPUs and chipsets have intorduced many signifcant changes at the same time and that is a recipe for possible unforseen problems. Unforseen maybe, but real enough now. However my only real problem is random temporary freezing, which I have learnt to tolerate for the time being. (It always seems bring up an Event 9 eror with iaStor in the event log). The value for money/performance on these mobo/cpu is teriffic.

David