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Directv2pc compatibility with Mobile Intel 945GM Express Chipset Family

idata
Employee
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I am trying to use DirecTV's Directv2pc application to watch the programming recorded on my HD DVR on my laptop. I have an HP Pavilion dv2200 CTO, running Vista, with a Mobile Intel 945GM Express Chipset Family graphics card. Sorry for all the detail below, but I know little about this subject. My question is: is there anything I can do with drivers or other downloads to get my current computer to work with this application, or do I need to install new hardware? Thanks for any help you can offer.

The Directv2pc application automatically checks your system for compatibility before launching and tells you what components don't meet minimum requirements. The following items came up as not compatible:

1. GPU (Hardware acceleration): No hardware decoder detected.

2. Screen capture protection: NO

3. Graphics Card Driver: 7.14.10.1187

My CPU is also not ideal, but Directv support said it should work, it just might not be perfect. The explanations relating to the problems above as shown on the Directv2pc troubleshooting site (http://www.cyberlink.com/stat/oem/directv/dtcp-ip-advisor/enu/troubleshooting.jsp# 1 http://www.cyberlink.com/stat/oem/directv/dtcp-ip-advisor/enu/troubleshooting.jsp# 1) are:

1. GPU:

Why do I need hardware acceleration and what can I do to fix this?

DIRECTV2PC applies the hardware protection mechanism on protected content using hardware acceleration technology. DIRECTV2PC cannot play the video content on your output device if it cannot apply the hardware protection mechanism.

To solve this problem, try updating your graphics card driver. If your computer's graphics card driver does not currently support hardware acceleration, try modifying your driver settings.

2. Screen capture protection:

Why did I receive a message that screen capture protection is not enabled and what can I do to fix this?

Your computer's graphics card driver does not currently support screen capture protection. Try updating your graphics card driver or modifying your driver settings if you could not apply screen capture protection on the video.

3. Graphics card & driver:

What graphics card do I need to play DTCP-IP content on my computer?

It is recommended that you have one of the graphics cards with the following graphics processor unit (GPU) installed on your computer in order to play DTCP-IP content.

 

Intel 965G, G33 graphics
  • nVidia

     

    GeForce 7800 GTX 512, GeForce 7900 GX2, GeForce 7900

     

    GTX, GeForce 7950 GX2, GeForce 8400 series, GeForce 8500 series, GeForce

     

    8600 series, GeForce 8800 series
  • ATI (minimum requirements)

     

    X1800 series, X1900 series
  • ATI (recommended requirements)

     

    ATI Radeon HD 2400, 2600, 2900, 3400, 3600, 3800 series

     

    Video RAM: Graphics card memory requires 256MB or above.

Note: We strongly recommend that you update your graphics card driver to the latest version.

Graphic Card Memory:

 

We recommend having at least 256 MB of video memory to ensure the smooth playback of DTCP-IP content.Note: If you want to use digital output during DTCP-IP content playback (through DVI or HDMI connection), make sure the graphics card is HDCP (High-bandwidth Digital Content Protection) compatible. If your graphics card is not HDCP-compliant but has a DVI connector, you can use a DVI-to-VGA converter (or cable) to output the video in analog format. To determine whether your graphics card is HDCP-compliant, please visit the hardware manufacturer's web site.

http://www.cyberlink.com/stat/oem/directv/dtcp-ip-advisor/enu/troubleshooting.jsp# top Top

  • Which graphics card driver should I install on my computer for the best results when playing DTCP-IP content?

We recommend that you have graphics card drivers that support the HDCP (High-bandwidth Digital Content Protection) standard. Both of ATI Catalyst and nVidia ForceWare drivers can support DTCP-IP content playback. Please make sure you download and install http://www.ati.com/support/driver.html ATI Catalyst 7.12and nVidia http://www.nvidia.com/content/drivers/drivers.asp nVidia ForceWare 167.37 or later version. Please visit the home page of your graphics card manufacturer to download the most recent drivers.

ATI Drivers Download: http://www.ati.com/support/driver.html http://www.ati.com/support/driver.html

 

nVidia ForceWare Drivers Download: http://www.nvidia.com/content/drivers/drivers.asp http://www.nvidia.com/content/drivers/drivers.asp

Thanks again for any help you can give!

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idata
Employee
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Can anyone help me with this? Thank you.

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idata
Employee
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Unfortunately it appears that DirecTV2PC does not support Intel graphics chipsets. That affects a very large portion of laptop users. And, I would assume that laptop users make up a large portion of the install base for this product. The whole point of this is to be able to watch your shows in a more portable way without having to be in front of the TV. DirecTV will have to either begin supporting Intel platforms or stop advertising this service as a useless benefit for customers.

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idata
Employee
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I second that. The only laptop that I could get to work is a AMD processor. Intel is a NO-GO on a laptop unless you watch standard definition. And since Intel are the Laptop of choice now days. Directv needs to either stop advertising this worthless software or say that it is of PC's only. They even show a laptop in the picture. Why else would you have any reason to use this except on a laptop?

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