3 Replies Latest reply on Jul 9, 2011 5:33 PM by

    Directv2pc compatibility with Mobile Intel 945GM Express Chipset Family


      I am trying to use DirecTV's Directv2pc application to watch the programming recorded on my HD DVR on my laptop.  I have an HP Pavilion dv2200 CTO, running Vista, with a Mobile Intel 945GM Express Chipset Family graphics card.  Sorry for all the detail below, but I know little about this subject. My question is: is there anything I can do with drivers or other  downloads to get my current computer to work with this application, or  do I need to install new hardware?  Thanks for any help you can offer.


      The Directv2pc application automatically checks your system for compatibility before launching and tells you what components don't meet minimum requirements.  The following items came up as not compatible:


      1.  GPU (Hardware acceleration): No hardware decoder detected.

      2.  Screen capture protection: NO

      3.  Graphics Card Driver:


      My CPU is also not ideal, but Directv support said it should work, it just might not be perfect.  The explanations relating to the problems above as shown on the Directv2pc troubleshooting site (http://www.cyberlink.com/stat/oem/directv/dtcp-ip-advisor/enu/troubleshooting.jsp#1) are:


      1.  GPU:

      Why do I need hardware acceleration and what can I do to fix this?

      DIRECTV2PC applies the hardware protection  mechanism on protected content using hardware acceleration technology.  DIRECTV2PC cannot play the video content on your output device if it  cannot apply the hardware protection mechanism.

      To solve this problem, try updating your graphics card driver. If your  computer’s graphics card driver does not currently support hardware  acceleration, try modifying your driver settings.


      2.  Screen capture protection:

      Why did I receive a message that screen capture protection is not enabled and what can I do to fix this?

      Your computer’s graphics card driver does  not currently support screen capture protection. Try updating your  graphics card driver or modifying your driver settings if you could not  apply screen capture protection on the video.


      3.  Graphics card & driver:

      What graphics card do I need to play DTCP-IP content  on my computer?

      It is recommended that you have one of the  graphics  cards with the following graphics processor unit (GPU) installed on   your computer in order to play DTCP-IP content.
      Intel 965G, G33 graphics

      • nVidia
        GeForce 7800 GTX 512, GeForce 7900 GX2, GeForce 7900
        GTX, GeForce 7950 GX2, GeForce  8400 series, GeForce 8500 series, GeForce
        8600 series, GeForce 8800  series
      • ATI  (minimum requirements)
        X1800 series, X1900 series
      • ATI  (recommended requirements)
        ATI Radeon HD 2400, 2600, 2900, 3400, 3600, 3800  series
        Video RAM: Graphics card memory requires  256MB or above.

      Note: We strongly recommend that you update your  graphics card driver to the latest version.

      Graphic Card Memory:
      We recommend having at least 256 MB of video memory to ensure the  smooth playback of DTCP-IP content.

      Note: If you  want to use digital output during DTCP-IP content playback  (through DVI  or HDMI connection), make sure the graphics card is HDCP   (High-bandwidth Digital Content Protection) compatible. If your graphics  card  is not HDCP-compliant but has a DVI connector, you can use a  DVI-to-VGA  converter (or cable) to output the video in analog format.  To determine whether  your graphics card is HDCP-compliant, please visit  the hardware manufacturer's  web site.


      • Which graphics card driver should I install on  my computer for the best results when playing DTCP-IP content?

      We recommend that you have graphics card  drivers that  support the HDCP (High-bandwidth Digital Content Protection) standard.   Both of ATI Catalyst and nVidia ForceWare drivers can support DTCP-IP  content  playback. Please make sure you download and install ATI Catalyst 7.12and nVidia nVidia ForceWare 167.37 or later version. Please visit the home page of your graphics card manufacturer  to download the most recent drivers.

      ATI Drivers Download: http://www.ati.com/support/driver.html
      nVidia ForceWare Drivers Download: http://www.nvidia.com/content/drivers/drivers.asp


      Thanks again for any help you can give!