6 Replies Latest reply on Jul 25, 2011 7:06 AM by snedker

    SS4000_e

    snedker

      Hi

      I´m all new on this site !

      Unfortunately my ss4000-e was unplugged and not firmly shut down !

      Now i can´t read the data  - folders not ready !  - its say´s

      Is there anyway i can get acces ?? i´m running raid5 on 4 disks

        • 1. Re: SS4000_e
          john_s@intel

          Jan,

           

          See the TA 847: Loss of system access issue for the SS4000 and see if it applies.

           

          Regards,

          John

          • 2. Re: SS4000_e
            snedker

            Hi

            Thank´s but i didn´t help !

            i´m allready running the latest bios !

            I´ve buildet a new raid on other disks - so hardware is ok.

            What clustersize is used as default ? - building raid 5 i haven´t changed anything , i´m asking because i´ll try to reach the data outside the nas - if there´s no solution inside !.

            The program "ENCASE" is my last chance but it will limit the options if i know the clustersize (i´ve been told)

            • 3. Re: SS4000_e
              john_s@intel

              Jan,

               

              What we know is that md0 is the root partition (operating system). md1 is the data partition.

              The chunk size is 64K for Software RAID. (md0 and md1)
              The filesystem block size on md0 is 1024.  (md0 is ext3 filesystem)
              Each filesystem block size on md1 is 4096.  (Each share folder on md1 is xfs filesystem)

               

              Regards,

              John

              • 4. Re: SS4000_e
                snedker

                i´ve got an expert retrieving most of my data out of old discs - got new disc inserted and build a new raid 5 - all works fine - thanks for support !

                • 5. Re: SS4000_e

                  You mentioned you've got an expert who is recovering the data for you.  Who is that?  I'm not savvy enough to tackle on my own.

                  • 6. Re: SS4000_e
                    snedker

                    Not someone i can  connect you with (sorry) a college to my brother working on retrieving data from computers /encrypted files from  confiscated items !

                    The intel nas has failed again and will be replaced in near future with hopefully a Qnap