The issue was in the RAID II Configuration Utility. To "select" something, you usually hit the space bar. When you go into the area to choose RAID 0, RAID 1, or RAID 10, it will only show one option. You have to hit the "ENTER" key to get the option to choose which RAID you want (not the space bar). Dope...
Don't feel bad, I had the same problem the first time
(and still have to try a couple times to remember all the steps to get it right.)