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I have a problem with the Intel Update Utlility

idata
Employee
1,401 Views

Ok so, I used the Intel Update Utility program to update my graphics driver and it told me that a new version for my graphics driver was available. I downloaded the new version and installed it. After doing all this, i went back to the website and used the Intel Update Utility again to check if there was anything else to update. The program showed that there was a new version for my graphics driver again, even though I had just downloaded and installed the new graphics driver. I once again clicked, downloaded and then proceeded to install the update. I once more used the Update Utility program and it showed me the same thing. So now im confused if this is some sort of bug in the Update Utility program or if the update I downloaded has installed correctly or installed at all.

This is the update that keeps showing every time I use the Intel Update Utility program.

Im not sure if this information is useful or not. Im not sure if I have the latest update installed or not.

Im new to this, this is in fact the first question i've done online about any technical issues i've had.

Feel free to ask me questions about my computer and I will try to answer to the best of my ability.

Thank you for taking your time in reading my question and answering if you can.

1 Solution
DSilv11
Valued Contributor III
486 Views

Great job on Posting all the necessary information!

One of the software guys will need to take a look at the update tool

It appears you have the newest versision loaded 7.14.10.1504

Some OS versions call the driver 15.8.3.1504

The tool is reading your 7. as less than the 15. and tries to load the same driver again..

Really sounds like a uttility bug.

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2 Replies
DSilv11
Valued Contributor III
487 Views

Great job on Posting all the necessary information!

One of the software guys will need to take a look at the update tool

It appears you have the newest versision loaded 7.14.10.1504

Some OS versions call the driver 15.8.3.1504

The tool is reading your 7. as less than the 15. and tries to load the same driver again..

Really sounds like a uttility bug.

idata
Employee
486 Views

Thank you for answering my question. I really appreciate the help.

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