1 Reply Latest reply on Nov 10, 2010 4:29 PM by Dogwood

    I just had one disk in a RAID 5 array go missing, With 2 good drives It should come back, right?

    MrPete56

      Greetings,

      I have just spent two days trying to get the two remaining drives in ,my RAID 5 array to accept a new drive to replace the one that just upchucked.  The tow drives are reported as good and the third is missing.  I have added a new drive and the bios sees the new drive but the array won't rebuild to it.  The volume is marked as "failed"

      Here is the report:

      System Report

      System Information
      OS name:  Microsoft® Windows Vista™ Ultimate
      OS version:  6.0.6001 Service Pack 1 6001
      System name:  PETESMITH-PC
      System manufacturer:  INTEL_
      System model:  DX58SO__
      Processor:  GenuineIntel Intel64 Family 6 Model 26 Stepping 4 2.927  GHz
      BIOS:  Default System BIOS, INTEL  - d6b

      Intel® Rapid Storage Technology
      Kit installed:  9.6.0.1014
      User interface version:  9.6.0.1014
      Language:  English (United States)
      Intel RAID controller:  Intel(R) ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID Controller
      Number of SATA ports:  6
      RAID option ROM version:  8.7.0.1007
      Driver version:  9.6.0.1014
      ISDI version:  9.6.0.1014

      Device Information
      Name:  Array_0000
      Size:  1,430 GB
      Available space:  0 GB
      Disk data cache:  Enabled
      Number of volumes:  1
      Volume member:  IvoryTower
      Number of disks:  3
      Array disk:  6QM0FP1F
      Array disk:  WD-WCAV92867902
      Array disk:  9QM8FA56:0

      Name:  IvoryTower
      Status:  Failed
      Type:  RAID 5
      Size:  954 GB
      Data strip size:  64 KB
      Write-back cache:  Enabled
      System volume:  No
      Initialized:  Yes 
      Verification errors found:  0
      Blocks with media errors:  0
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes
      Parent array:  Array_0000
      Number of disks:  3
      Array disk:  6QM0FP1F
      Array disk:  WD-WCAV92867902
      Array disk:  9QM8FA56:0

      Disk on port 0
      Port location:  Internal
      Status:  Normal
      Usage:  Array disk
      Size:  477 GB
      Serial number:  6QM0FP1F
      Model:  ST3500320AS
      Firmware:  SD81
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  Yes 
      SATA transfer mode:  Generation 2
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port 1
      Port location:  Internal
      Status:  Normal
      Usage:  Array disk
      Size:  477 GB
      Serial number:  WD-WCAV92867902
      Model:  WDC WD5000AADS-00S9B0
      Firmware:  01.00A01
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  Yes 
      SATA transfer mode:  Generation 2
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port 2
      Port location:  Internal
      Status:  Normal
      Usage:  Spare
      Size:  477 GB
      Serial number:  9QM8FA56
      Model:  ST3500320AS
      Firmware:  SD1A
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  Yes 
      SATA transfer mode:  Generation 1
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port 4
      Port location:  Internal
      Status:  Normal
      Usage:  Spare
      Size:  477 GB
      Serial number:  9QM7X62Q
      Model:  ST3500320AS
      Firmware:  SD1A
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  Yes 
      SATA transfer mode:  Generation 2
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port 5
      Port location:  Internal
      Status:  Normal
      Usage:  Available
      Size:  238 GB
      Serial number:  WD-WCANKJ745184
      Model:  WDC WD2500JS-63MHB5
      Firmware:  10.02E02
      System disk:  Yes 
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  No
      SATA transfer mode:  Generation 2
      Physical sector size:  512 Bytes
      Logical sector size:  512 Bytes

      Disk on port Unknown
      Port location:  Unknown
      Status:  Missing
      Usage:  Array disk
      Size:  0 GB
      Serial number:  9QM8FA56:0
      Model: 
      Firmware: 
      System disk:  No
      Password protected:  No
      Disk data cache:  Enabled
      Native command queuing:  No
      SATA transfer mode:  Generation 0
      Physical sector size:  0 Bytes
      Logical sector size:  0 Bytes

      Disk on port 3
      Port location:  Internal
      Status:  Normal
      Usage:  Unknown
      Size:  0 GB
      Serial number: 
      Model:  SONY    DVD RW DRU-V200S
      Firmware:  1.60
      System disk:  No
      Password protected:  No
      Disk data cache:  Disabled
      Native command queuing:  No
      SATA transfer mode:  Generation 1
      Physical sector size:  0 Bytes
      Logical sector size:  0 Bytes

       

       

       

      Notice - one of the spare drives is the original drive that upchucked.  There wasn't anything really wrong with it.

      I could delete the volume and reinstall from my back up, I use Storagecraft, but damn... Two out of three drives should be enough to rebuild the array.

      The volume was the system drive but since it went south I installed the OS on a different drive. I have installed Intel Storage Matrix Ver 8.8.  I have updated it to Intel Rapid Storage Technology Ver 9.6.  but the volume remains "failed"

      Is there any way to force the new disk into the array?  I have used the Seagate disk tools to erase sector 0 and am about to wipe the entire disk just for grins, but I don't think that is going to help.

      I guess my biggest question is:  Is rebuilding this data set possible or am I looking for the impossible.

      Thanks in advance for any input.

      MrPete