2 Replies Latest reply on Oct 28, 2010 9:08 AM by kunanaya

    SR1625UR/2625UR HSC Firmware upgrade issues


      Hi All-


      This is my first post here so please don't be too harsh if my etiquette is not perfect


      At any rate, I have a mixture of Intel SR1625URSASR & 2625URLXR systems - a while back there was a firmware upgrade which was posted for the Hot-Swap controller (v2.15).    I applied this to all the systems, and noticed afterwards that the version being reported was now nothing, or sometimes 00. 


      Well, v2.16 was just released which according to the changelog fixed the problem of firmware version not being detected.  That sounds great and all, but when I try and apply the firmware update by booting to EFI.... the update utility (fwiaupd.efi) can't find the controller!   Duh!


      I noticed there was a few flags that the utility could take which allows one to set the address to poll... default is 20.   So I even tried manually running the HSC 2.16 update by doing:


      fwpiaupd.efi -ni -u -b -address=20 -bin PET216.bin




      fwpiaupd.efi -ni -u -b -address=20 PET216.hex


      sadly... no microcontroller found.  I know it's there though, since it does show up if I run the command as:


      fwpiaupd.efi -address=20 -i


      Firmware and PIA Flash Update Utility

      Version 4.0.2 Build 6

      Copyright (c) Intel Corporation 2009


      Trying to communicate with device on address 0x20

      Inventory on address 0x20

      Boot Block 0.18

      Op Code    0.54

      PIA           0.54

      RMM3       0.54





      I'm sensing I might have to start setting jumpers to make this work??  


      Any pointers, comments, suggestions, similar problems or descriptions of anything even close to my issue is welcome. 


      TIA and I look forward to hearing from the community....



        • 1. Re: SR1625UR/2625UR HSC Firmware upgrade issues
          Jason Tan

          I tried updating the HSC on a SR2625UR with this firmware (2.16) with no issues. I just ran the script file included in the zip & it went well. I was able to go from 2.09 to 2.16 without any issues. I wish I had tried going to 2.15 first to see if I can replicate your issue.


          To answer your question about a jumper on the backplane, I am not aware of any jumpers that would allow you to force update the firmware of the HSC.


          One thing you could do though is to re-seat your bridge board. Hope this helps.

          • 2. Re: SR1625UR/2625UR HSC Firmware upgrade issues

            Hello Sir,


                       First thing kindly confirm  SYSTEM SOFTWARE REQUIREMENTS/REVISIONS .

            BMC revision:
                  BMC 43 or higher

            - BIOS revision:
                  R0035 BIOS or higher

            - FRUSDR 02 or higher

            Updating using your own utility or switches is unsupported,  and may leave your HSC in a non-functional state.

            Firmware Installation Procedure (Requires HSC firmware already running):
            1) Unzip the release package, and copy the contents onto removable media.

               2) Boot to EFI, and change directories to the release directory.

               3) Run the provided x625HSC215.nsh file.

               4) The HSC will receive a boot code update. This could take up to 13
                  minutes to upload and verify.

               5) After verification, the firmware requires 60 seconds to finish
                  updating. The front-panel power and reset buttons will be placed in
                  secure mode during this time. Any attempts to access these buttons
                  will result in security violation entries in the system event log.
                  Please do not reset or remove power from the system during this time
                  as any interruption could leave the HSC inoperable.

               6) Please update your BMC's SDR package to the latest version.

               7) Please reboot your system.

            Warm Regard

            Abdul Ahad