i had an intel entry storage ss4200e up and running for almost one-year. The last few days i experienced some minor glitches with accessing shared folders on the device in question but i did not pay so much attention since the device itself reported (through its web interface) that all 4 1 TB disks installed are ok. Last night we had a power outage and the storage device closed completely. Upon reboot, it showed a message that the disks are being reconstructed, which insisted for 4 hours almost always remaining at 0%. I restarted the server (once through the web interface and a second time by shutting it down) and after that orange lights lighted for all hard drives and the message ""Data on your device is unavailable. 4 disks on the device have existing data that will need to be overwritten to re-enable storage. Click here to authorize overwriting existing data." appeared. I researched a little bit on the Internet and found the following:
From what i read i concluded that the particular storage device has a problem which derives either from a firmware persective (the device stucks at some point in time when set in raid 5) or from a firmware and hardware perspective (the case where one drive fails and the device fails to report which one). Since i found two solutions (hardware resetting the device or finding the faulty drive) i decided to try and find the faulty drive by checking my 4 drives one by one and replacing the faulty one if found. Otherwise i will try to hardware reset the device and hope that i do not lose a small portion of data that i have not backed up and are crucial. Since i saw a number of users facing the same problem i would like to ask the following:
1. Does the particular entry storage device have a particular firmware problem in reporting a faulty disk when in Raid 5?
2. Will a hardware reset be dangerous concerning my data and if yes, is there any other way to fix the problem without losing valuable data?
3. Is there any other firmware problem connected with the particular entry storage device that might cause this problem?
Thanks in advance,