6 Replies Latest reply on Sep 16, 2010 6:39 AM by Terabytes

    Do I believe Intel CPU ID utility or do I believe BIOS?

    D630

      I'm confusedbecause the BIOS on my recently acquired refurbished Dell laptop indicates it contains a Core 2 Duo, but utilities such as the Intel Processor ID Utility and CPU-Z indicate a Pentium T3200 chip. Which to believe, and why do they differ?(The Dell Service tag indicates this laptop originally had a Core 2 Duo T7250 processor, but I suspect the refurbisher substituted an inferior processor.) Anybody have a definitive answer? Of course, the refurbisher says the BIOS is correct. I am not tech savvy enough to remove the motherboard and visually inspect the processor. Thank you.

        • 1. Re: Do I believe Intel CPU ID utility or do I believe BIOS?
          JohnS

          If there is a difference between what the BIOS reports and what Intel® Processor Identification Utility is reporting, then more often than not, the Intel Processor Identification Utility is right and the BIOS didn’t load something correctly. However, the only way to get to the right answer is to get some more information to include things like screenshots of the processor identification utility or CPU-Z*, the Family/Model/Stepping info, and a description of the processor information from the BIOS.

           

          The Core2 Duo T7250 is 2.0GHz/800MHz FSB with 2 cores, 2MB L2 Cache, and VT Capable (http://ark.intel.com/Product.aspx?id=31728)
          The Pentium T3200 is 2.0GHz/667MHz FSB with 2 cores, 1MB L2 Cache, no VT (http://ark.intel.com/Product.aspx?id=37160)

           

          John S.
          Intel Customer Support
          *Other names and brands may be claimed as the property of others.

          • 2. Re: Do I believe Intel CPU ID utility or do I believe BIOS?
            D630

            Thank you, John, for helping me out. It's still a contradiction.

             

            Both the BIOS and the Intel CPU ID utility indicate 1 MB cache, which points to the Pentium T3200. On the other hand, they also both indicate Processor ID 06FD, and when I google Intel 06FD the top result is the Core2 Duo T7250 link that you sent me!

             

            I have attached screenshots from the Intel CPU ID utility and CPU-Z. They are consistent (Pentium T3200), but the BIOS contradicts them both.

             

            From the BIOS:

             

            Processor Type          = Intel(R) Core(TM)2 Duo processor

            Processor ID            = 06FD

            Current Clock Speed     = 2.00 GHz

            Minimum Clock Speed     = 1.00 GHz

            Maximum Clock Speed     = 2.00 GHz

            Processor Cache Size    = 1024 KB

            Dual Core Present       = Yes

             

            The screen also reads "None of these fields are changeable." 

             

            From the Intel(R) Processor Identification Utility:


            Version: 4.23.20100812
            Time Stamp: 2010/09/13 21:19:36
            Operating System: 5.1-2600-Service Pack 3
            Number of processors in system: 1
            Current processor: #1
            Active cores per processor: 2
            Disabled cores per processor: 0
            Processor Name: Intel(R) Pentium(R) CPU   T3200 @ 2.00GHz
            Type: 0
            Family: 6
            Model: F
            Stepping: D
            Revision: A1
            Maximum CPUID Level: A
            L1 Instruction Cache: 2 x 32 KB
            L1 Data Cache: 2 x 32 KB
            L2 Cache: 1 MB
            Packaging: µFCPGA/µFCBGA
            Enhanced Intel SpeedStep(R) Technology: Yes
            MMX(TM): Yes
            Intel(R) SSE: Yes
            Intel(R) SSE2: Yes
            Intel(R) SSE3: Yes
            Intel(R) SSE4: No
            Enhanced Halt State: No
            Execute Disable Bit: Yes
            Intel(R) Hyper-Threading Technology: No
            Intel(R) 64 Architecture: Yes
            Intel(R) Virtualization Technology: No
            Expected Processor Frequency: 2.0 GHz
            Reported Processor Frequency: 2.0 GHz
            Expected System Bus Frequency: 667 MHz
            Reported System Bus Frequency: 667 MHz
            *************************************************************

             

            Intel Frequency Test.JPG

            Intel CPUID Data.JPG

            CPU-Z.JPG

            • 3. Re: Do I believe Intel CPU ID utility or do I believe BIOS?
              JohnS

              It looks like the system possibly needs a BIOS update, but I'm not sure that Dell* will actually have BIOS new enough that will report the correct brand string. You might check with Dell on this matter. It is possible that since this is a refurbished system, that the processors might have been swapped out (the Core 2 T7250 removed and replaced with the Pentium T3200 - note: each have the same speed and CPUID), and that the BIOS didn't notice the difference. Sometimes, a processor swap (between two different CPU model numbers) requires a BIOS update. If this is true, then a BIOS update should fix the problem. The BIOS update can only come from the system manufacturer - in this case, Dell. Also, it is possible that resetting the BIOS to factory defaults might fix the problem. Again, check with Dell first. If you were sold a refurbished system that was supposed to come with a T7250 CPU, then you might want to consider sending it back as it appears (from all the information you have provided) to have a different CPU installed.

               

              John S.

              • 4. Re: Do I believe Intel CPU ID utility or do I believe BIOS?
                D630

                Thank you.

                 

                Updating the BIOS (to Jan 2010 version) was one of my first steps, and it didn't help.

                Resetting the BIOS sounds risky; I think I'm wiser to just follow my hunch on the inferior processor and return the laptop.

                 

                I'm marking this question as answered, and thank you again.

                 

                Feel free to share any additional thoughts:

                For instance, I am wondering if there is a significant practical difference between the T3200 and T7250 dual core 2.0 GHz processors?

                Also, is my understanding correct that both chips have a CPUID of 06FD?

                • 5. Re: Do I believe Intel CPU ID utility or do I believe BIOS?
                  JohnS

                  1. "...I am wondering if there is a significant practical difference between the T3200 and T7250 dual core 2.0 GHz processors?"

                  Comparison: http://ark.intel.com/Compare.aspx?ids=37160,31728,

                   

                  Differences: 

                  The T7250 has one more MB of cache.

                  The T7250 supports virtualization technology and the T3200 does not.

                  The T7250 FSB (bus speed) is 800MHz, and the T3200 FSB is 667MHz

                   

                  2. "... is my understanding correct that both chips have a CPUID of 06FD?"

                  Yes, they both have the same CPU ID.

                   

                  John S.

                  • 6. Re: Do I believe Intel CPU ID utility or do I believe BIOS?
                    Terabytes

                    Just some extra info for you. Both CPUs support "Brand Strings" which are read directly from the CPU.

                     

                    For the T3200 it would be Intel(R) Pentium(R) Dual  CPU  T3200  @ 2.00GHz

                    For the T7250 it would be Intel(R) Core(TM)2 Duo CPU     T7250  @ 2.00GHz

                     

                    So there should not be any doubt in your mind.

                     

                    Also AFAIK the T7250 supports SLFM and IDA with an oppertunistic frequency of 2.2GHz while the T3200 does not.

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