2 Replies Latest reply on Sep 19, 2010 2:27 PM by mkt26670

    Dell Inspiron 1545 with Intel Mobile series 4 chipset family - problem

    mkt26670

      I am a bit of a dur-brain when it gets into the real techy stuff on computers.  Brought a Dell Inspiron 1545 couple of months ago - then this last week - the laptop was taking about 10 mins to start-up (once booted performance was fine); though graphics looked stretched.  Ran 'Tune-up Utilities' and it identified a problem with both (seem to have two) of the intel mobile series 4 chips.  The Device Manager said: ' Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'.

       

      Ran the update chip utility -said it was upto date:

      Driver date 03/06/2009
      Version:  8.15.10,1808

       

      And on the Intel utility said it was a customised version from Dell.

       

      Any suggestions for a fix?

       

      thanks in advance...