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how about enabling the 802.1 q option in advance property of the adapter?
Thanks for the response. The 802.1 option is currently enabled.
If you are using Windows, try removing the Intel(R) Network Connections software in the control panel. Then install a fresh copy of the software. If the base driver, PROSet, and ANS drivers are out of sync, strange things can happen. Doing a fresh install of the latest software will make sure all the components have been tested together.
Let us know if the fresh install fixes your issue.