We have tried a few different software like Radmin and Intel Manageability Toolkit, but still can not get kvm to work so we can change BIOS setting remotely.
We could not use radmin to access the system BIOS and instead got “AMT network error”. However radmin was able to power cycle the machine.
The machine has a separate ATI graphic card in addition to the VGA embedded on the mother board.
From Dell's Optiplex 980 manual, it indicated "KVM is supported only with integrated graphics CPU. The system should be in the integrated graphics mode". Is there a way to work around it?
We need to use higher quality add-on video card in stead of the integrated one.
Can we change to vga mode from the bios using the serial access? If so, we might be able to put it in vga mode and then gain easier access via kvm
The embedded graphics is a requirement, and we do not have any work around for that matter.
I would recommend testing with the embeeded graphics to see if that solves your issue.