The SRCS16 RAID controller is quite old. The product was discontinued in 2008:
That vintage of controller never knew about 1.5TB HDDs. The Tested Hardware and Operating System list shows 500GB HDDs as the largest ever validated for the controller:
You say the web console doesn't change with the new HDDs, how about the BIOS console? That will remove the operating system, web console utility and drivers from the picture. If they don't show there, then there's likely no solution for this issue. The controller does see the 320GB HDDs so it looks like it's working fine.
Are you using the latest firmware and drivers?:
Well, you hit this one right on the money. I rebooted the server & BIOS didn't see the HD's either. I have already purchased the 1.5Tb SATA HD's so I'm going to have to find another solution. This particular server is a Windows SBS 2003, which has Exchange on it. We've never used exchange for email, just the calendar & contacts to share with 20 people. I was planning on migrating all our webmail over to the exchange server, but there is only 215Gb of space on one of the logical drives. So.... I was going to create another array and logical drive (RAID 1 - two 1.5Tb HD's) and then move our exchange data over to the new drive. I haven't a clue what to do now!
Our server motherboard is Intel Server Board SE7210 TP1 E.
The RAID controller is Intel SRCS16 (STSW43002467 SER523 Rev B2 LSI Logic) and I can't tell what the backplane is since it's hiding behind fans, etc. I can't really see any easy way to take it out.
Two 320Gb Maxtor HD's configured as RAID 1 and two logical drives (one OS - the other DATA)
One of the Intel sales reps suggested I purchase the SRCSATAWB..... but does anyone know if I replace my SRCS16 will my existing OS on the existing two 320Gb HD's be lost? Can I keep the SRCS16 for those drives and install the SRCSATAWB for the two new 1.5Tb HD's? Can I split the backplane with the two different controller cards? Can the SRCSATAWB be installed with this motherboard? What's the best (and easiest) way to fix this? So many questions..... I don't have alot of knowledge with RAID. Any help would be GREATLY appreciated!
Have you tried updating to the most current Firmware for the raid controller?
I don't see anything in the release notes that says it will help, but it can't hurt.
How about pluging the drives directly into the motherboard sata connector to see if the on-board sata can handle this larg of drive?
I am curious to know what the fix was. Did you ever replace the SRCS16 with the SRCSATAWB? If so, did you lose any data?
I have the same situation here, have had the system running for 5 years without problems and now I need to replace old 250GB drives with new 250GB drives and am wondering if it will work or not, and if so, what are the recommended steps to do this. From what I can see, Intel has not offered any help. Did you have to call them? Looks like you were left hanging.