1 of 1 people found this helpful
If i understand right, you havent reinstalled windows?? if not reinstall windows and you should be fine
My computer was purchased from HP preloaded with Windows but without a Windows DVD. This was a mistake in many ways - I will never purchase one like this again. So I have no Windows Vista Home Premium 64 bit DVD. But I borrowed one since I do have the legal license code.
I ran `Repair´ from the full DVD. Failed. Got the message `This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows´.
I ran the System Recovery discs that I had created day one from the HP computer. Failed. Got the message `This PC is not supported by the System Recovery Discs. You will not be able to continue to recover this system with these discs´.
So, if I use borrowed Windows DVD and reload the same Version of Windows Home Premium 64 bit, using my license code (from the sticker on the side of the computer):
Will it accept my license code?
Will it wipe out data files from my hard drive?
Will it wipe out applications that I have loaded on my hard drive? thanks, dac
The reason why you can not reinstall your OS is when you changed the mother board NOW you have a Different Electroinc serial number. HP s software is keyed to the ESN of that machine , which you have changed by installing the DG45ID.