13 Replies Latest reply on Sep 13, 2013 10:47 AM by kevin_intel

    i7-930 Internal Timer Issue

    rebelagentm

      I have a two month old desktop system that I built  and installed Windows 7 Professional on.  When I leave the computer on  for an extended period of time (say overnight), I find that when I come  back to it, it has turned off or rebooted and I sometimes get a  message saying that Windows did not shut down properly.

       

      There  shouldn't be anything going on with the system during these times other  than a scheduled nightly backup to an external hard drive.  I am using  SyncToy for this.

       

      I have done memory and hard disk checks and  there were no problems or errors reported.  A frequent troubleshooter on the Microsoft Answers site told me that, based on the minidump files, my processor has an internal timer issue and needs to be replaced.  Intel Support told me that I need to test the processor out in a different system before it can be replaced.

       

      I have attached a link  to the dump files.  Before I go and start changing out parts, I was hoping someone could look at these and help me figure out  what is going on.  It would be greatly appreciated!  Below you will find  my system specs as well as the error messages I was presented with.

       

      Thanks!

       

      Dump Files

      First  Error Message
      :

      Problem signature:
        Problem Event  Name: BlueScreen
        OS Version: 6.1.7600.2.0.0.768.3
        Locale  ID: 1033

      Additional information about the problem:
         BCCode: 124
        BCP1: 0000000000000000
        BCP2: FFFFFA800B9E4748
         BCP3: 0000000000000000
        BCP4: 0000000000000000
        OS  Version: 6_1_7600
        Service Pack: 0_0
        Product: 768_1

      Files  that help describe the problem:
         C:\Windows\Minidump\061610-21543-01.dmp
        C:\Users\Agent  M\AppData\Local\Temp\WER-32073-0.sysdata.xml

       

      Second Error  Message:

      Problem signature:
        Problem Event  Name: BlueScreen
        OS Version: 6.1.7600.2.0.0.256.48
        Locale  ID: 1033

      Additional information about the problem:
         BCCode: 124
        BCP1: 0000000000000000
        BCP2: FFFFFA800BAF1038
         BCP3: 0000000000000000
        BCP4: 0000000000000000
        OS  Version: 6_1_7600
        Service Pack: 0_0
        Product: 256_1

       

      System  Specs :

      Intel Core i7-930 CPU
      ASUS P6X58D-E LGA 1366  Intel X58 ATX Intel Motherboard - The motherboard came with some  software ,including ASUS Fan Xpert . I  have Fan Xpert running . Turbo V was running by  default ,but I am not using it as I am not currently  trying any overclocking .
      Windows 7 Home Premium 64-bit
      Antec  EarthWatts EA750 750W Power Supply
      XFX Core Edition GS250XZSL4  GeForce GTS 250 1 GB 256-bit DDR3 PCI Express 2.0 x16 HDCP Ready SLI  Support Video Card
      Zalman 120mm CPU Cooler Fan
      LG Black 10x  Blu-Ray Burner - Bulk SATA Model WH10LS30
      Western Digital Caviar  Black WD100FALS 1TB 7200 RPM SATA 3.0Gb/s Internal Hard Drive -This  is my D :drive for data
      Western Digital  Caviar Black WD6402AAEX 640GB 7200 RPM SATA 6.0Gb/s Internal Hard Drive -This  is my C :drive for the OS and my apps
      12  GB (3 4GB modules) of OCZ Reaper Edition 240-Pin DDR3 SDRAM (PC3 10666)