1 Reply Latest reply on Jun 24, 2010 2:13 PM by allan_intel

    Blue Screen on Media Center DVD Playback with i3

    ssanders

      I just upgraded a home-built PC to an Intel i3 Processor with built-in Intel HD Graphics connected to a Sony TV over HDMI. I've installed the latest, posted video driver from Intel however most times I attempt DVD playback in Windows Media Center on Windows 7 the screen freezes with macroblocking and then 10-15 seconds later I see a blue screen that the video scheduler encountered an unexpected error. When I do see normal DVD playback I've never been able to stop it and resume without seeing this behavior. Can someone tell me if this is a known issue? I'd be happy to provide extra info if necessary. If there's some chipset feature I could disable to work around this I'd like to know.

       

      Also I noticed that during DVD playback in Media Center, the video gets pillar-boxed for some reason in a way that Media Center can't compensate for. I also see this in Windows Media Player. Other playback (RecTV, etc) and blu-ray via Cyberlink works fine.

       

      Here's my diagnostic output:

      Intel® HD Graphics (Core i3)

       


      Report Date:   6/19/2010
      Report Time[hr:mm:ss]:  13:9:14
      Driver Version:   8.15.10.2119
      Operating System:  Windows 7  (6.1.7600)
      Default Language:  English (United States)
      DirectX* Version:  10.0
      Physical Memory:  3932 MB
      Minimum Graphics Memory: 32 MB
      Maximum Graphics Memory: 1696 MB
      Graphics Memory in Use:  134 MB
      Processor:   Intel64 Family 6 Model 37 Stepping 2
      Processor Speed:  3076 MHz
      Vendor ID:   8086
      Device ID:   0042
      Device Revision:  12

       


      *   Accelerator Information   *


      Accelerator in Use:  Intel(R) HD Graphics
      Video BIOS:   1949.0
      Current Graphics Mode:  1920 by 1080

       


      *   Devices Connected to the Graphics Accelerator   *


      Active Digital Televisions: 1
      * Digital Television *


      Monitor Name:   Generic PnP Monitor
      Display Type:   Digital
      Gamma Value:   2.2
      DDC2 Protocol:   Supported


      Maximum Image Size:
      Horizontal:   27.56 inches
      Vertical:   15.75 inches


      Monitor Supported Modes:
      640 by 480 (60 Hz)
      720 by 480 (60 Hz)
      1920 by 540 (60 Hz)

       

      Display Power Management Support:
      Standby Mode:   Not Supported
      Suspend Mode:   Not Supported
      Active Off Mode:  Not Supported


      Raw EDID:
      00 FF FF FF FF FF FF 00 4D D9 00 95 01 01 01 01
      32 0F 01 03 80 46 28 78 0A 0D C9 A0 57 47 98 27
      12 48 4C 20 00 00 01 01 01 01 01 01 01 01 01 01
      01 01 01 01 01 01 01 1D 80 18 71 1C 16 20 58 2C
      25 00 DF A4 21 00 00 9E 8C 0A D0 8A 20 E0 2D 10
      10 3E 96 00 30 A4 21 00 00 18 00 00 00 FC 00 53
      4F 4E 59 20 54 56 0A 20 20 20 20 20 00 00 00 FD
      00 3A 3E 0F 2E 08 00 0A 20 20 20 20 20 20 01 29
      02 03 1B 76 47 85 02 03 04 06 07 01 23 09 07 07
      83 01 00 00 66 03 0C 00 10 00 80 01 1D 00 72 51
      D0 1E 20 6E 28 55 00 DF A4 21 00 00 1E 8C 0A A0
      14 51 F0 16 00 26 7C 43 00 30 A4 21 00 00 98 8C
      0A D0 8A 20 E0 2D 10 10 3E 96 00 DF A4 21 00 00
      18 8C 0A A0 14 51 F0 16 00 26 7C 43 00 DF A4 21
      00 00 98 00 00 00 00 00 00 00 00 00 00 00 00 00
      00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 86


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