10 Replies Latest reply on Jul 26, 2014 10:46 AM by oops

    DP55WB board UEFI enabled problems

    Firestrider

      I enabled UEFI and AHCI in the firmware on the DP55WB board and then installed Windows 7 Pro x64 (which created the MSR and ESP partitions). Everything seemed to install fine but I'm having a few minor problems. First it seems that there is no power management enabled as CPU-Z shows only the CPU frequency at 2800 Mhz with no multipler, bus speed, or rated FSB at all. I have the power settings in Windows to "Balanced" so the CPU freq should go down to 1200 Mhz on idle. [url=http://www.intel.com/design/motherbd/software/idu/]Intel Desktop Utilities[/url] will take a long time to load up and it doesn't show any information related to my system at all (e.g. temperatures, fan speeds, voltages).

       

      Also when the Windows and UEFI splash screens come up I seem some random numbers and underscores (e.g. "94_") as an overlay. This is a minor problem but it seems to be something with the firmware.

        • 1. Re: DP55WB board UEFI enabled problems
          Salem_Intel

          Hi!

          In respect to the problems you mention, especially that of the Intel(R) Desktop Utilities "... [showing] no information related to [your] system at all", I'd recommend the following:

           

          1. Uninstall the Intel(R) Desktop Utilities from either Programs and Features, or Add/Remove Programs, in Control Panel.  Then, restart the system into BIOS by pressing <F2> during the boot process.  Once in the BIOS setup utility, press <F9> to restore BIOS default settings.  Reset any customized BIOS settings. Clear all DMI event logs by setting the option to "Enable", which is located in the Advanced/Event Log Configuration section of the BIOS Setup utility.  Press <F10> to save the new settings and reboot the system. Afterward, reinstall the Intel(R) Desktop Utilities and try once again.

           

           

          2. If the problems continues, test with the latest BIOS:

           

          http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18979&ProdId=3125&lang=eng

          • 2. Re: DP55WB board UEFI enabled problems
            Firestrider

            Hi Salem_Intel,

             

            The only thing I changed in BIOS is enabling UEFI and VT-x. If I disable UEFI then I can't boot my operating system. Also, the problem occurred before enabling VT-x in BIOS.

             

            I'm running the BIOS WBIBX10J.86A.0293.2010.0419.1819 which is the latest BIOS for this motherboard.

            • 3. Re: DP55WB board UEFI enabled problems
              whale

              The Intel Desktop Utilities does not support UEFI, not CPU-Z. You may use HWiNFO32 instead.

              • 4. Re: DP55WB board UEFI enabled problems
                Firestrider

                Thanks! HWINFO32 works great.

                • 5. Re: DP55WB board UEFI enabled problems
                  Firestrider

                  I keep receiving these errors in the Event Log:

                   

                  Log Name:      System

                  Source:        Microsoft-Windows-HAL

                  Date:          6/16/2010 11:53:25 PM

                  Event ID:      12

                  Task Category: None

                  Level:         Error

                  Keywords:      (1)

                  User:          N/A

                  Computer:      Sean-PC

                  Description:

                  The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

                  Event Xml:

                  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

                    <System>

                      <Provider Name="Microsoft-Windows-HAL" Guid="{63D1E632-95CC-4443-9312-AF927761D52A}" />

                      <EventID>12</EventID>

                      <Version>0</Version>

                      <Level>2</Level>

                      <Task>0</Task>

                      <Opcode>0</Opcode>

                      <Keywords>0x8000000000000001</Keywords>

                      <TimeCreated SystemTime="2010-06-17T03:53:25.224670000Z" />

                      <EventRecordID>5222</EventRecordID>

                      <Correlation />

                      <Execution ProcessID="4" ThreadID="3516" />

                      <Channel>System</Channel>

                      <Computer>Sean-PC</Computer>

                      <Security />

                    </System>

                    <EventData>

                      <Data Name="Count">1</Data>

                      <Data Name="FirstPage">159</Data>

                      <Data Name="LastPage">159</Data>

                    </EventData>

                  </Event>

                   

                  Could you please fix this in the next firmware update?

                   

                  Yes I have the latest firmware.

                  • 6. Re: DP55WB board UEFI enabled problems
                    whale

                    It seems that I don't have the error. Do you know when the error is caused?

                    • 7. Re: DP55WB board UEFI enabled problems
                      Firestrider

                      It seems to happen about 10 seconds after this event occurs:

                       

                      Log Name:      System

                      Source:        Microsoft-Windows-Kernel-Power

                      Date:          6/24/2010 9:46:19 PM

                      Event ID:      42

                      Task Category: (64)

                      Level:         Information

                      Keywords:      (4)

                      User:          N/A

                      Computer:      Sean-PC

                      Description:

                      The system is entering sleep.

                       

                      Sleep Reason: System Idle

                      Event Xml:

                      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

                        <System>

                          <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

                          <EventID>42</EventID>

                          <Version>2</Version>

                          <Level>4</Level>

                          <Task>64</Task>

                          <Opcode>0</Opcode>

                          <Keywords>0x8000000000000004</Keywords>

                          <TimeCreated SystemTime="2010-06-25T01:46:19.060133000Z" />

                          <EventRecordID>13128</EventRecordID>

                          <Correlation />

                          <Execution ProcessID="4" ThreadID="64" />

                          <Channel>System</Channel>

                          <Computer>Sean-PC</Computer>

                          <Security />

                        </System>

                        <EventData>

                          <Data Name="TargetState">4</Data>

                          <Data Name="EffectiveState">5</Data>

                          <Data Name="Reason">7</Data>

                          <Data Name="Flags">0</Data>

                        </EventData>

                      </Event>

                       

                      I found this sequence of events 3 times in the event log.

                       

                      It doesn't seem to have a problem when I manually put it to sleep:

                       

                      Log Name:      System

                      Source:        Microsoft-Windows-Kernel-Power

                      Date:          6/24/2010 11:46:53 PM

                      Event ID:      42

                      Task Category: (64)

                      Level:         Information

                      Keywords:      (4)

                      User:          N/A

                      Computer:      Sean-PC

                      Description:

                      The system is entering sleep.

                       

                      Sleep Reason: Application API

                      Event Xml:

                      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

                        <System>

                          <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

                          <EventID>42</EventID>

                          <Version>2</Version>

                          <Level>4</Level>

                          <Task>64</Task>

                          <Opcode>0</Opcode>

                          <Keywords>0x8000000000000004</Keywords>

                          <TimeCreated SystemTime="2010-06-25T03:46:53.014895900Z" />

                          <EventRecordID>13174</EventRecordID>

                          <Correlation />

                          <Execution ProcessID="4" ThreadID="44" />

                          <Channel>System</Channel>

                          <Computer>Sean-PC</Computer>

                          <Security />

                        </System>

                        <EventData>

                          <Data Name="TargetState">4</Data>

                          <Data Name="EffectiveState">5</Data>

                          <Data Name="Reason">4</Data>

                          <Data Name="Flags">0</Data>

                        </EventData>

                      </Event>

                      • 8. Re: DP55WB board UEFI enabled problems
                        oops

                        Hi. I just bought a DP55WB Intel Mobo and wanted to install Windows (7 or 8) on a 2TB GPT partitioned disk. Tried with UEFI disabled (default) and UEFI enabled. And everytime I get a message from the Installer saying it won't install on a GPT type  partition table.

                        Anyone's got an idea ?

                         

                        Thanxxxx.

                        • 9. Re: DP55WB board UEFI enabled problems
                          sylvia_intel

                          Oops, Windows installations in Hard Disk Drives bigger than 2TB require UEFI support for the Windows set up to enable the ability to create GPT file systems which is needed for bootable volumes bigger than 2TB. When UEFI is enabled the Windows setup automatically loads support for it hence it will allow creating a GPT partition instead of MBR.

                           

                           

                          Requirements for installing Windows in UEFI mode:

                          • UEFI must be enabled in the motherboard BIOS
                          • A DVD/CD-ROM drive (bootable USB flash drives with the OS may work, but as official practice always use the original Windows media)
                          • A genuine copy of Windows supporting UEFI in 64-bit (Windows Vista® with Service Pack 1 (SP1), Windows® 7, Windows® 8, Windows 8.1, Windows Server® 2008, Windows Server® 2008 R2, Windows Server® 2012, and Windows Server 2012 R2).

                           

                           

                          Steps:

                          1. Enter the board BIOS and enabled “UEFI Boot” and make sure “Legacy boot” is also enabled.

                          2. Save changes and exit bios

                          3. Booting up the board into the default “Boot manager” by pressing the “F10” key (OEM and 3rd party brand boards may use a different key)

                          4. From the drives listed pick the one with the DVD/CD-ROM description that starts with UEFI.

                          5. Follow the Windows set up and then select the HDD you want to use for the installation.

                           

                           

                          It is important to know that letting the system booting up into the DV/CD-ROM by itself won’t enable the UEFI support, that’s why the user must enter the motherboard boot manager to pick the drive showing the support for UEFI.

                           

                          Also, OEM or cracked copies of Windows may not offer support for UEFI so when entering the motherboard boot manager no option with UEFI shows up

                          • 10. Re: DP55WB board UEFI enabled problems
                            oops

                            Ir WON'T install on the DP55WB.

                            I managed to install W 7 and W 8.1 by using a thumb disk prepared with Rufus. Otherwise in AHCI mode I can't start from the Windows DVD and in IDE mode the only option offered is Legacy so i't won't install on a GPT disk :