5 Replies Latest reply on Nov 9, 2018 6:08 PM by Intel Corporation

    Android Client Auto Discover

    michael.tam

      Hi,

       

      I have successfully setup PIN server and Hub, hub is able to auto discover PIN server.

      I am connecting the client to server now, using auto discover, I installed latest Intel Unite for Android.

       

      However, both automatically discover server or manually enter address does not work.

      I can open Intel Unite website from Android (https://server2.fjdemo.local/unite)

      The certificate is a signed by a ADCS, Android does not trusted ADCS, will that be a problem?

       

      Is there anyway to generate debug log for Android?

       

      HW: Fujitsu Q957/MRE

      Windows 10 Pro

      Server: V3.3.150.19

      Hub: V3.3.150.19

       

      Android

      OS: 7.1.1

      Client: 3.1.1

       

      IOS

      Client: Not yet installed

       

      Windows

      Client: Not yet installed

       

      Michael

        • 1. Re: Android Client Auto Discover
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello michael.tam
                         
          Thank you for posting in the Intel® community.
           
          What type of certificate is the one that is currently using? Intel Unite® uses requires the certificate SHA-2.
           
          Regards,
          Leonardo C.
          Intel Customer Support Technician
          Under Contract to Intel Corporation
           

          • 2. Re: Android Client Auto Discover
            michael.tam

            Hi Leonardo,

             

            I have attached certificate from PIN server, can you please check if it meet SHA2 requirement?

             

            Thanks.

            Michael

            • 3. Re: Android Client Auto Discover
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello michael.tam

              Thank you for the information and the information about the certificate let me investigate it.
               
              In the meantime allow me to share with you that the debug log for Android cannot be generated.
               
              In addition, are you facing any connectivity issue due to your web certificate? If you are not having connectivity issues the inquiry would be if there is a security issue on android by using this certificate?
               
              Regards,
              Leonardo C.
              Intel Customer Support Technician
              Under Contract to Intel Corporation
               

              • 4. Re: Android Client Auto Discover
                michael.tam

                Hi Leonardo,

                 

                In Windows computer, I can visit https://server2.fjdemo.local and see there is no problem on certificate, because Windows client join domain and trust CA automatically.

                 

                In Android, I can visit https://server2.fjdemo.local, it says certificate error, because the root certificate is not trusted by Android. But I think this doesn't caused the issue right? Because a few months ago, I was able to setup Android and iPhone without trusting the certificate.

                 

                Best Regards.

                Michael

                • 5. Re: Android Client Auto Discover
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello michael.tam

                  Thank you for the information.

                  Allow me to investigate if the behavior that you are facing trying to access the admin web portal form the mobile clients is related to the certificate or if this might be due to the access to the admin web portal is not able to be done with the mobile clients.

                  Regards,
                  Leonardo C.
                  Intel Customer Support Technician
                  Under Contract to Intel Corporation