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The error you are getting is because you don’t have at least 5MB of unallocated space at the end of the drive, which is required for the module to work properly.
Please check the following article where the error code you are getting is described: Error Codes and Messages While Enabling and Disabling Intel® Optane™... . There is a suggestion to fix it as well. Please check it and follow it.
If it doesn’t work, my recommendation would be to re-install the OS making sure to reserve at least 5MB of unallocated space at the end of the drive.
For your reference, the partitions in the drive should look as follow:
I hope this information helps you. If there is anything else I can help you with, please feel free to ask.
Have a nice day.
I had two issues - a bios issue that was actually prohibiting me from activating Optane. I corrected that with assistance from the manufacturer. I used gparted in Linux, actually, to move and resize all the partitions, as windows wouldn't let me move the partitions. After doing those two things, the product has been up and running smoothly. Thank you.
We are glad to hear that you were able to resolve the issue you were experiencing.
If you need further assistance in the future, please, do not hesitate to contact us.
Intel Customer Support Technician
Under Contract to Intel Corporation