2 Replies Latest reply on Nov 5, 2018 2:02 AM by michael.tam

    PIN Server Discovery

    michael.tam

      Hi Intel Team.

       

      I am installing Intel Unit Enterprise. PIN server and Hub has been setup. I would like to setup the hub to auto discover PIN server.

      I have DHCP, DNS, and DNS suffix setup already, however hub cannot discover PIN server.

       

      I tried install Hub manually input address of PIN server, it worked without any issue.

      Please advise how to discovery PIN server. Thanks.

       

      HW: Fujitsu Q957/MRE

      Windows 10 Pro

       

      Server: V3.3.150.19

      Hub: V3.3.150.19

      Client: Not yet installed

       

      Michael Tam

        • 1. Re: PIN Server Discovery
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello michael.tam,

           

          Thank you for posting on the Intel ® communities.

           

          To answer your question, the option to automatically connect to the PIN server is the choice set by default when you are running the installer.

           

          Please refer to the screenshot attached for more information.

           

          Also, in order to find the best way to fix the issue of the auto discovery not working, try the following so we can have more information:

           

          • Launch the Intel Unite application on the Hub with a debug switch, i.e. from the command prompt navigate to the folder where the application is saved and run: IntelUnite.exe /debug This will open a debug window and display the connection information

           

          When done, please attach the debug file here as .txt file.

           


          Regards,
          David V

          Intel Customer Support Technician
          Under Contract to Intel Corporation

          • 2. Re: PIN Server Discovery
            michael.tam

            Hi David.

             

            Thanks for your help. I am able to use the debug switch (Intel Unite.exe /debug) to find the problem.

            On the DNS record, I have mis-configure the address as server1.fjdemo.local, the server running Intel Unite should be server2.fjdemo.local.

            Now all the hub are able to discovery PIN server.

             

            I have another problem related to autodiscovery for client, I will raise a new thread. Thanks.

             

            Michael