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This message was posted on behalf of Intel Corporation
Thank you for posting.
Can you please provide more information about this behavior? See below:
- How many units are affected?
- Have you been able to see the behavior?
- Are the units running the exact same hardware/software/OS configuration?
- When did the behavior start?
- Can you confirm if there was a hardware or software change recently?
- Does the black screen/"No signal" error happen with the other HDMI port?
- What troubleshooting steps have you done so far?
Intel Customer Support Technician
Under Contract to Intel Corporation