2 Replies Latest reply on Oct 30, 2018 6:15 PM by himich

    D435 was detected buf no frame received


      i connect D435 to my PC, widows7 , after install realsense sdk 2.0 ,open intel realsense viewer(win7), toggle to start ,but it shows no frame received, click the info button , the viewer shows the D435  details, like serial number:8262********,firmware viersion: ,etc, also the driver seems installed properly, i donot know what cause this error , how to reslove this?