1 Reply Latest reply on Oct 15, 2018 9:48 AM by Intel Corporation

    Samsung M471A2K43BB1-CRC not working nuc 7i7bnh

    trav

      I've verified the RAM works and is Intel validated...still get power button 3 flashes.

        • 1. Re: Samsung M471A2K43BB1-CRC not working nuc 7i7bnh
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello trav
          Thank you for posting in our Intel ® Community.
          I understand that you are facing boot issues with your Intel® NUC Kit NUC7i7BNH
          In this case, based on the memory that you own, and the behavior of your Intel® NUC Kit NUC7i7BNH, the compatibility of the module should not be a problem as your model is listed on the  Intel® NUC Kit NUC7i7BNH Compatibility Tool as a Intel ® Validated device.
          The possible causes for the blinking light in a different pattern might be Memory module with wrong voltage, incompatible, or defective, however you state that your memory has been tested to be working fine.
          May we know how did you test it?
           
          Here is what you can try:
          -Remove and reinstall the memory modules to make sure they're fully seated in the sockets.
          -A pattern of three LED blinks during boot can indicate defective memory. To isolate a specific module as defective, boot the system with just one installed at a time. You can also try testing suspected defective memory in a different computer.
          -If you installed one memory module in an Intel NUC that has two memory slots, try moving it to the other memory slot. Make sure to test slot one, closest to the motherboard.
          Have you tested different cables/monitors?
          I hope to hear from you soon
           

          Regards,
          Diego Sanchez Campos.
          Intel (R) Customer Support Technician
          Under Contract to Intel (R) Corporation