14 Replies Latest reply on Oct 24, 2018 10:06 AM by Intel Corporation

    Intel Optain 32GB. Nach Installation keine HDD mehr...

    LucasStar77

      Hallo liebes Intel-Support-Team,

       

      Ich habe heute meine Intel Optain 32GB erhalten und hatte sie auch sofort fürs testen eingebaut. Nachdem ich in Windows angekommen war ist mir aufgefallen, das meine 2. Festplatte (HDD) nicht mehr erkannt wird. Ich dachte mir nichts weiter dabei und dachte, das das daran liegen könnte das die Treiber noch nicht installiert waren. Nach der Installation der Treiber habe ich den PC neu gestartet und es war immer noch keine HDD zusehen im Explorer / Gerätemanger / etc. Danach habe ich nochmal die Einstellungen im Bios überprüft und habe den SATA-Controler von AHCI (glaube das wird so geschreiben) auf den Intel Optain Premium... Modus gestellt. Als ich dann meine Einstellungen gespeichert habe und wieder nach Windows wollte, kam nach mehreren Neustart nur die Meldung von Windows "INACCESSIBLE BOOT DEVICE". Nachdem ich die Optain wieder ausgebaut hatte und den SATA-Controler wieder auf AHCI zurückgestellt habe wird alles wieder erkannt und funktioniert. (Sobald ich im Bios den SATA-Controler auf den von Intel Optain stelle verschwindet die Festplatte in den Anzeigen bei den angeschlossenen SATA-Ports).
      Ich hoffe ihr könnt mir Helfen
      Mit freundlichen Grüßen
      Lucas

       

       

       

      Anbei meine Hardware Informationen.

       

      CPU:                    i7 8086KGPU:                  

      GPU:                    PSY 1050 ti 4GB

      RAM:                   Corsair DIMM 16GB DDR4-4000 Kit

      Motherboard:       Aorus Z370 Gaming 7 (Bios F7)

      Festplatte 1:        Samsung SSD 840 PRO (128GB, Boot)

      Festplatte 2:        WDC WD2002FAEX-007BA0 (2TB ; diese Verschwindet immer und soll beschleunigt werden)

             

        • 1. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi LucasStar77,

          Thank you for posting in the Intel® communities.

          I understand that you are having issues setting up the Intel® Optane™ Memory.

          Could you please download the Intel® System Support Utility (SSU) from the following site and run the full report to collect your system data: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-? Please attach the report file in your response.

          Additionally, please take a screenshot of the Disk Management window. To open Disk Management, press the Windows* key + x and then select Disk Management from the menu that will appear.

          Please also run the following commands in the Command Prompt and take a screenshot too:

           

          1. Open the command prompt as Administrator.
          2. Run the command diskpart.
          3. Run the command list disk. Take a screenshot of this output.

          I’ll be waiting for your response.

          Have a nice day.

          Regards,
          Diego V.
          • 2. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
            LucasStar77

            Normal.jpgNormal1.jpg

             

             

            Danke für die schnelle Antwort, anbei erhalten Sie die geforderten Bilder "im Normalzustand" des PC (ohne Optain). Bilder im Zustand mit Opatin verbaut erübrigen sich da diese das selbe zeigen wie ohne Optain, nur das Anstatt das die HDD angezeigt wird nur die SSD und die Optain angezeigt.
            Mit freundlichen Grüßen
            Lucas

             

             

            # SSU Scan Information

            Scan Info:

            Version:"2.5.0.12"

            Date:"10.11.2018"

            Time:"00:00:17.0682124"

             

             

            # Scanned Hardware

            Computer:

                      BaseBoard Manufacturer:"Gigabyte Technology Co., Ltd."

                      BIOS Mode:"UEFI"

                      BIOS Version/Date:"American Megatrends Inc. F7 , 05.07.2018 12:00"

                      CD or DVD:"Not Available"

                      Embedded Controller Version:"255.255"

                      Platform Role:"Desktop"

                      Processor:"Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz , GenuineIntel"

                      Secure Boot State:"Off"

                      SMBIOS Version:"3.1"

                      Sound Card:"NVIDIA Virtual Audio Device (Wave Extensible) (WDM)"

                      Sound Card:"NVIDIA High Definition Audio"

                      Sound Card:"Razer Seiren"

                      Sound Card:"High Definition Audio-Gerät"

                      Sound Card:"ASUS Xonar DSX Audio Device"

                      Sound Card:"XSplit  Stream  Audio  Renderer"

                      System Manufacturer:"Gigabyte Technology Co., Ltd."

                      System Model:"Z370 AORUS Gaming 7"

                      System SKU:"Default string"

                      System Type:"x64-based PC"

                      - "Display"

                           Intel ® Graphics Driver Version:"Not Available"

                           - "NVIDIA GeForce GTX 1050 Ti"

                                Adapter Compatibility:"NVIDIA"

                                Adapter DAC Type:"Integrated RAMDAC"

                                Adapter RAM:"4,00 GB"

                                Availability:"Running or Full Power"

                                Bits Per Pixel:"32"

                                Caption:"NVIDIA GeForce GTX 1050 Ti"

                                CoInstallers:"nvdispgenco6441616.dll,NvGenericCoInstall,nvdispco6441616.dll,NVDisplayCoInstall"

                                Color Table Entries:"4294967296"

                                Dedicated Video Memory:"Not Available"

                                Driver:"nvlddmkm.sys"

                                Driver Date:"10.02.2018 02:00"

                                Driver Path:"C:\Windows\system32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvlddmkm.sys"

                                Driver Provider:"NVIDIA"

                                Driver Version:"25.21.14.1616"

                                INF:"oem83.inf"

                                INF Section:"Section108"

                                Install Date:"Not Available"

                                Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvldumdx.dll"

                                Last Error Code:"Not Available"

                                Last Error Code Description:"Not Available"

                                Last Reset:"Not Available"

                                Location:"PCI bus 1, device 0, function 0"

                                Manufacturer:"NVIDIA"

                                Microsoft DirectX* Version:"DirectX 12"

                                Monochrome:"No"

                                Number of Colors:"4294967296"

                                Number of Video Pages:"Not Available"

                                PNP Device ID:"PCI\VEN_10DE&DEV_1C82&SUBSYS_11C3196E&REV_A1\4&2DB3ECDA&0&0008"

                                Power Management Capabilities:"Not Available"

                                Power Management Supported:"Not Available"

                                Refresh Rate - Current:"60 Hz"

                                Refresh Rate - Maximum:"75 Hz"

                                Refresh Rate - Minimum:"60 Hz"

                                Resolution:"1920 X 1080"

                                Scan Mode:"Noninterlaced"

                                Service Name:"nvlddmkm"

                                Status:"OK"

                                Video Architecture:"VGA"

                                Video Memory:"Unknown"

                                Video Processor:"GeForce GTX 1050 Ti"

                      - "Memory"

                           Physical Memory (Available):"9,73 GB"

                           Physical Memory (Installed):"16 GB"

                           Physical Memory (Total):"15,94 GB"

                           - "BANK 0"

                                Capacity:"8 GB"

                                Channel:"ChannelA-DIMM0"

                                Configured Clock Speed:"4000 MHz"

                                Configured Voltage:"1200 millivolts"

                                Data Width:"64 bits"

                                Form Factor:"DIMM"

                                Interleave Position:"First position"

                                Manufacturer:"029E"

                                Maximum Voltage:"Not Available"

                                Memory Type:"Unknown"

                                Minimum Voltage:"Not Available"

                                Part Number:"CMW16GX4M2K4000C19"

                                Serial Number:"00000000"

                                Status:"Not Available"

                                Type:"Not Available"

                           - "BANK 2"

                                Capacity:"8 GB"

                                Channel:"ChannelB-DIMM0"

                                Configured Clock Speed:"4000 MHz"

                                Configured Voltage:"1200 millivolts"

                                Data Width:"64 bits"

                                Form Factor:"DIMM"

                                Interleave Position:"Second position"

                                Manufacturer:"029E"

                                Maximum Voltage:"Not Available"

                                Memory Type:"Unknown"

                                Minimum Voltage:"Not Available"

                                Part Number:"CMW16GX4M2K4000C19"

                                Serial Number:"00000000"

                                Status:"Not Available"

                                Type:"Not Available"

                      - "Motherboard"

                           Availability:"Running or Full Power"

                           BIOS:"F7, ALASKA - 1072009"

                           Caption:"Hauptplatine"

                           - "Chipset":"Intel(R) 300 Series"

                                Link:"http://www.intel.com/content/www/us/en/search.html?keyword=300+Series"

                           Date:"07.05.2018 02:00"

                           Install Date:"Not Available"

                           Last Error Code:"Not Available"

                           Last Error Code Description:"Not Available"

                           Manufacturer:"Gigabyte Technology Co., Ltd."

                           Model:"Not Available"

                           Part Number:"Not Available"

                           PNP Device ID:"Not Available"

                           Power Management Capabilities:"Not Available"

                           Power Management Supported:"Not Available"

                           Product:"Z370 AORUS Gaming 7"

                           Serial Number:"Default string"

                           Status:"OK"

                           Version:"x.x"

                      - "Networking"

                           Intel ® Network Connections Install Options:"Not Available"

                           Intel ® Network Connections Version:"Not Available"

                           Intel ® PROSet/Wireless Software Version:"Not Available"

                           - "Intel(R) Ethernet Connection (2) I219-V"

                                Availability:"Running or Full Power"

                                - "Caption":"Intel(R) Ethernet Connection (2) I219-V"

                                     Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Connection+(2)+I219+V"

                                CoInstallers:"Not Available"

                                Default IP Gateway:"Not Available"

                                DHCP Enabled:"Yes"

                                DHCP Lease Expires:"Not Available"

                                DHCP Lease Obtained:"Not Available"

                                DHCP Server:"Not Available"

                                Driver:"e1i63x64.sys"

                                Driver Date:"05.04.2016 12:00"

                                Driver Path:"C:\Windows\system32\drivers\e1i63x64.sys"

                                Driver Provider:"Microsoft"

                                Driver Version:"12.15.22.6"

                                ETrackID:"Not Available"

                                Index:"0001"

                                INF:"net1ic64.inf"

                                INF Section:"E15B8.6.2"

                                Install Date:"Not Available"

                                Installed:"Yes"

                                IP Address:"Not Available"

                                IP Subnet:"Not Available"

                                Last Error Code:"Not Available"

                                Last Error Code Description:"Not Available"

                                Last Reset:"10.11.2018 03:28"

                                Location:"PCI bus 0, device 31, function 6"

                                MAC Address:"E0:D5:5E:69:58:C1"

                                Manufacturer:"Intel Corporation"

                                Media Type:

                                Net Connection ID:"Ethernet"

                                NetCfgInstanceId:"{BA8987DC-2FA2-4EF4-9068-B84981A43B41}"

                                Number of VLANs:"0"

                                NVM Version:"Not Available"

                                Part Number:"FFFFFF-0FF"

                                PNP Device ID:"PCI\VEN_8086&DEV_15B8&SUBSYS_E0001458&REV_00\3&11583659&0&FE"

                                Port:"Not Available"

                                Power Management (Low Power):"Active: Yes, Enable: Yes"

                                Power Management (Wake On LAN):"Active: Yes, Enable: Yes"

                                Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"

                                Power Management Capabilities:"Not Available"

                                Power Management Supported:"No"

                                Product Type:"Intel(R) Ethernet Connection (2) I219-V"

                                Service Name:"e1iexpress"

                                Status:"Enabled"

                                Team Name:"Not in a team"

                                Temperature:

                                Type:"Ethernet 802.3"

                                - "Service Bindings"

                                     Antwort für Verbindungsschicht-Topologieerkennung:

                                     Client für Microsoft-Netzwerke:

                                     Datei- und Druckerfreigabe für Microsoft-Netzwerke:

                                     E/A-Treiber für Verbindungsschicht-Topologieerkennungszuordnung:

                                     Internetprotokoll, Version 4 (TCP/IPv4):

                                     Internetprotokoll, Version 6 (TCP/IPv6):

                                     Microsoft-LLDP-Treiber:

                                     QoS-Paketplaner:

                                - "Settings"

                                     *FlowControl:Flow Control:"Rx & Tx Enabled (3)"

                                     *InterruptModeration:Interrupt Moderation:"Enabled (1)"

                                     *IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"

                                     *JumboPacket:Jumbo Packet:"Disabled (1514)"

                                     *LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)"

                                     *LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)"

                                     *PMARPOffload:ARP Offload:"Enabled (1)"

                                     *PMNSOffload:NS Offload:"Enabled (1)"

                                     *PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)"

                                     *ReceiveBuffers:Receive Buffers:"256 (256)"

                                     *SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"

                                     *TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                                     *TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                                     *TransmitBuffers:Transmit Buffers:"512 (512)"

                                     *UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                                     *UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                                     AdaptiveIFS:Adaptive Inter-Frame Spacing:"Disabled (0)"

                                     ITR:Interrupt Moderation Rate:"Adaptive (65535)"

                                     LogLinkStateEvent:Log Link State Event:"Enabled (51)"

                                     MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)"

                                     WaitAutoNegComplete:Wait for Link:"Auto Detect (2)"

                           - "Killer E2500 Gigabit Ethernet Controller"

                                Availability:"Running or Full Power"

                                Caption:"Killer E2500 Gigabit Ethernet Controller"

                                CoInstallers:"Not Available"

                                Default IP Gateway:"192.168.2.1;fe80::1"

                                DHCP Enabled:"Yes"

                                DHCP Lease Expires:"11.01.2018 05:54"

                                DHCP Lease Obtained:"10.11.2018 06:54"

                                DHCP Server:"192.168.2.1"

                                Driver:"e2xw10x64.sys"

                                Driver Date:"08.31.2017 12:00"

                                Driver Path:"C:\Windows\system32\drivers\e2xw10x64.sys"

                                Driver Provider:"Rivet Networks"

                                Driver Version:"9.0.0.46"

                                Index:"0002"

                                INF:"oem22.inf"

                                INF Section:"RIVET.ndi"

                                Install Date:"Not Available"

                                Installed:"Yes"

                                IP Address:"192.168.2.118;fe80::508e:8953:c38:c6a;2003:d2:471f:4c2a:15e3:7543:a74c:556c;2003:d2:471f:4c2a:508e:8953:c38:c6a"

                                IP Subnet:"255.255.255.0;64;128;64"

                                Last Error Code:"Not Available"

                                Last Error Code Description:"Not Available"

                                Last Reset:"10.11.2018 03:28"

                                Location:"PCI bus 7, device 0, function 0"

                                MAC Address:"E0:D5:5E:69:58:C3"

                                Manufacturer:"Rivet Networks"

                                Media Type:

                                Net Connection ID:"Ethernet 2"

                                NetCfgInstanceId:"{A51E541A-72EF-466E-9C37-F4329998D37E}"

                                Number of VLANs:"0"

                                PNP Device ID:"PCI\VEN_1969&DEV_E0B1&SUBSYS_E0001458&REV_10\4&3657540C&0&00E2"

                                Port:"Not Available"

                                Power Management (Low Power):"Not Available"

                                Power Management (Wake On LAN):"Not Available"

                                Power Management (Wake on Magic Packet):"Not Available"

                                Power Management Capabilities:"Not Available"

                                Power Management Supported:"No"

                                Product Type:"Killer E2500 Gigabit Ethernet Controller"

                                Service Name:"e2xw10x64"

                                Status:"Enabled"

                                Team Name:"Not in a team"

                                Temperature:

                                Type:"Ethernet 802.3"

                                - "Service Bindings"

                                     Antwort für Verbindungsschicht-Topologieerkennung:

                                     Client für Microsoft-Netzwerke:

                                     Datei- und Druckerfreigabe für Microsoft-Netzwerke:

                                     E/A-Treiber für Verbindungsschicht-Topologieerkennungszuordnung:

                                     Internetprotokoll, Version 4 (TCP/IPv4):

                                     Internetprotokoll, Version 6 (TCP/IPv6):

                                     Microsoft-LLDP-Treiber:

                                     QoS-Paketplaner:

                                - "Settings"

                                     *EEE:Energy Efficient Ethernet:"Disabled (0)"

                                     *FlowControl:Flow Control:"Rx & Tx Enabled (3)"

                                     *InterruptModeration:Interrupt Moderation:"Enabled (1)"

                                     *IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"

                                     *JumboPacket:Jumbo Frame:"Disabled (1514)"

                                     *LsoV1IPv4:Large Send Offload (IPv4):"Enabled (1)"

                                     *LsoV2IPv4:Large Send Offload v2 (IPv4):"Enabled (1)"

                                     *LsoV2IPv6:Large Send Offload v2 (IPv6):"Enabled (1)"

                                     *NumRssQueues:Maximum Number of RSS Queues:"2 RSS Queues (2)"

                                     *PMARPOffload:ARP Offload:"Enabled (1)"

                                     *PMNSOffload:NS Offload:"Enabled (1)"

                                     *ReceiveBuffers:Receive Buffers:"1024 (1024)"

                                     *RSS:Receive Side Scaling:"Enabled (1)"

                                     *SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"

                                     *TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                                     *TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                                     *TransmitBuffers:Transmit Buffers:"1024 (1024)"

                                     *UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                                     *UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                                     *WakeOnMagicPacket:Wake on magic packet:"Enabled (1)"

                                     *WakeOnPattern:Wake on pattern match:"Enabled (1)"

                                     Ecma:ECMA:"Disabled (0)"

                                     Ioac_SwoiSupported:SWOI:"Disabled (0)"

                                     MaxInterrupt:Max IRQ per Second:"10000 (10000)"

                                     ShutdownWake:Shutdown Wake Up:"Enabled (1)"

                                     VLanID:VLAN ID:"0 (0)"

                      - "Operating System"

                           .Net Framework Version:"2.0,3.0,3.5,4.0,4.7"

                           Boot Device:"\Device\HarddiskVolume2"

                           Internet Browser:"Google Chrome,69.0, Internet Explorer,11.345"

                           Locale:"Deutschland"

                           OS Manufacturer:"Microsoft Corporation"

                           OS Name:"Microsoft Windows 10 Home"

                           Other OS Description:"Not Available"

                           Page File:"C:\pagefile.sys"

                           Page File Space:"9,00 GB"

                           Physical Memory (Available):"9,74 GB"

                           Physical Memory (Installed):"16 GB"

                           Physical Memory (Total):"15,94 GB"

                           System Directory:"C:\Windows\system32"

                           Version:"10.0.17134 Build 17134"

                           Virtual Memory (Available):"15,23 GB"

                           Virtual Memory (Total):"24,94 GB"

                           Windows Directory:"C:\Windows"

                           - "Installed Updates"

                                KB2151757:"Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 [20.09.2018]"

                                KB2151757:"Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 [20.09.2018]"

                                KB2467173:"Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 [20.09.2018]"

                                KB2467173:"Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 [20.09.2018]"

                                KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"

                                KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"

                                KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"

                                KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"

                                KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"

                                KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"

                                KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"

                                KB4100347:"Update [9/21/2018]"

                                KB4287903:"Security Update [6/19/2018]"

                                KB4456655:"Update [9/20/2018]"

                                KB4457146:"Security Update [9/20/2018]"

                                KB4462919:"Security Update [10/11/2018]"

                                KB4462930:"Update [10/9/2018]"

                                KB982573:"Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 [20.09.2018]"

                                KB982573:"Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 [20.09.2018]"

                                SP1:"Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 [Not Available]"

                                SP1:"Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 [Not Available]"

                      - "Processor"

                           - "Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz"

                                Architecture:"x64"

                                ATPO:"Not Available"

                                Availability:"Running or Full Power"

                                Caption:"Intel64 Family 6 Model 158 Stepping 10"

                                - "Chipset Name":"Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz"

                                     Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Core+i7+8086K+CPU+"

                                CPU Speed:"4,008 GHz"

                                Current Voltage:"1.7 volts"

                                Driver:"Not Available"

                                Driver Date:"04.21.2009 12:00"

                                Driver Path:"C:\Windows\system32\drivers\intelppm.sys"

                                Driver Provider:"Microsoft"

                                Driver Version:"10.0.17134.1"

                                Ext. Family:"Not Available"

                                Family:"Intel Core™ i7-2760QM"

                                FPO:"Not Available"

                                INF:"cpu.inf"

                                INF Section:"IntelPPM_Inst.NT"

                                Install Date:"Not Available"

                                Last Error Code:"Not Available"

                                Level 1 Cache:"6 x 384 KB"

                                Level 2 Cache:"6 x 1536 KB"

                                Level 3 Cache:"12 MB"

                                Load:"8%"

                                Manufacturer:"GenuineIntel"

                                Model:"158"

                                Name:"Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz"

                                Number of Cores:"6"

                                Number of Cores Enabled:"6"

                                Number of Logical Processors:"12"

                                Part Number:"To Be Filled By O.E.M."

                                Power Management Capabilities:"Not Available"

                                Power Management Supported:"No"

                                Processor ID:"BFEBFBFF000906EA"

                                Revision:"Not Available"

                                Serial Number:"To Be Filled By O.E.M."

                                Service Name:"intelppm"

                                Status:"OK"

                                Stepping:"10"

                                Version:"Not Available"

                      - "Storage"

                           - "Samsung SSD 840 PRO Series"

                                Capablities:"Random Access, Supports Writing, SMART Notification"

                                Caption:"Samsung SSD 840 PRO Series"

                                Cylinder - Total:"15566"

                                Description:"Laufwerk"

                                Driver:"Not Available"

                                Driver Date:"06.21.2006 12:00"

                                Driver Version:"10.0.17134.1"

                                Error Code:"Device is working properly"

                                Firmware Revision:"DXM05B0Q"

                                Heads - Total:"255"

                                Index:"0"

                                INF:"disk.inf"

                                Install Date:"Not Available"

                                Interface Type:"SCSI"

                                Manufacturer:"(Standardlaufwerke)"

                                Model:"Samsung SSD 840 PRO Series"

                                Name:"\\.\PHYSICALDRIVE0"

                                Partitions:"3"

                                Physical Sector Size:"512"

                                PNP Device ID:"SCSI\DISK&VEN_SAMSUNG&PROD_SSD\4&29D0445F&0&000300"

                                Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"

                                SCSI Bus:"0"

                                SCSI LUN:"0"

                                SCSI Port:"0"

                                Sectors - Per Track:"63"

                                Sectors - Total:"250067790"

                                Serial Number:"S1ANNSAF243538K"

                                Size:"119,24 GB"

                                Size – Available:"57,03 GB"

                                SMART Attributes:"Self-Test: 15 minutes, OK, Short Self-Test: 2 minutes, OK"

                                Status:"OK"

                                Tracks - Per Cylinder:"255"

                                Tracks - Total:"3969330"

                                - "C:"

                                     Availability:"Not Available"

                                     Caption:"C:"

                                     Compression Method:"Not Compressed"

                                     Description:"Lokale Festplatte"

                                     File System:"NTFS"

                                     Name:"Not Available"

                                     Serial Number:"2E8394CA"

                                     Size:"118,638767242432 GB"

                                     Size – Available:"57,0300331115723 GB"

                                     Status:"Not Available"

                                     Volume Dirty:"No"

                                - "SMART"

                                     0x05  Reallocated Sector Count:0:"10"

                                     0x09  Power-On Hours:6538:"0"

                                     0x0C  Power Cycle Count:1846:"0"

                                     0xB1  Wear Range Delta:456:"0"

                                     0xB3  Used Reserved Block Count Total:0:"10"

                                     0xB5  Program Fail Count Total:0:"10"

                                     0xB6  Erase Fail Count:0:"10"

                                     0xB7  SATA Downshift Count:0:"10"

                                     0xBB  Uncorrectable Error Count:0:"0"

                                     0xBE  Temperature - Current:30° C:"0"

                                     0xBE  Temperature - Highest:Not Available:"0"

                                     0xBE  Temperature - Lowest:Not Available:"0"

                                     0xC3  Hardware ECC Recovered:0:"0"

                                     0xC7  CRC Error Count:0:"0"

                                     0xEB  Good Block Count:383:"0"

                                     0xF1  Total LBAs Written:41733214089:"0"

                           - "WDC WD2002FAEX-007BA0"

                                Capablities:"Random Access, Supports Writing, SMART Notification"

                                Caption:"WDC WD2002FAEX-007BA0"

                                Cylinder - Total:"243201"

                                Description:"Laufwerk"

                                Driver:"Not Available"

                                Driver Date:"06.21.2006 12:00"

                                Driver Version:"10.0.17134.1"

                                Error Code:"Device is working properly"

                                Firmware Revision:"05.01D05"

                                Heads - Total:"255"

                                Index:"1"

                                INF:"disk.inf"

                                Install Date:"Not Available"

                                Interface Type:"SCSI"

                                Manufacturer:"(Standardlaufwerke)"

                                Model:"WDC WD2002FAEX-007BA0"

                                Name:"\\.\PHYSICALDRIVE1"

                                Partitions:"1"

                                Physical Sector Size:"512"

                                PNP Device ID:"SCSI\DISK&VEN_WDC&PROD_WD2002FAEX-007BA\4&29D0445F&0&000500"

                                Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"

                                SCSI Bus:"0"

                                SCSI LUN:"0"

                                SCSI Port:"0"

                                Sectors - Per Track:"63"

                                Sectors - Total:"3907024065"

                                Serial Number:"WD-WMAY01944075"

                                Size:"1,82 TB"

                                Size – Available:"1,09 TB"

                                SMART Attributes:"Self-Test: 255 minutes, OK, Short Self-Test: 2 minutes, OK"

                                Status:"OK"

                                Tracks - Per Cylinder:"255"

                                Tracks - Total:"62016255"

                                - "D:"

                                     Availability:"Not Available"

                                     Caption:"D:"

                                     Compression Method:"Not Compressed"

                                     Description:"Lokale Festplatte"

                                     File System:"NTFS"

                                     Name:"Volumen"

                                     Serial Number:"E0629DDB"

                                     Size:"1863,0065612793 GB"

                                     Size – Available:"1114,01252746582 GB"

                                     Status:"Not Available"

                                     Volume Dirty:"No"

                                - "SMART"

                                     0x01  Raw Read Error Rate:0:"0"

                                     0x03  Spin Up Time:6350:"0"

                                     0x04  Start/Stop Count:186:"0"

                                     0x05  Reallocated Sector Count:0:"10"

                                     0x07  Seek Error Rate:0:"0"

                                     0x09  Power-On Hours:173:"0"

                                     0x0A  Spin Retry Count:0:"0"

                                     0x0B  Calibration Retry Count:0:"0"

                                     0x0C  Power Cycle Count:176:"0"

                                     0xC0  Unsafe Shutdown Count:31:"0"

                                     0xC1  Load/Unload Cycle Count:154:"0"

                                     0xC2  Internal Device Temperature:31° C:"0"

                                     0xC4  Reallocation Count:0:"0"

                                     0xC5  Current Pending Errors Count:0:"0"

                                     0xC6  Uncorrectable Sector Count:0:"0"

                                     0xC7  CRC Error Count:0:"0"

                                     0xC8  Write Error Rate:0:"0"

            ...#SSU#...

             

            Entschuldigung für dieses extrem lange Dokument

            • 3. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hi LucasStar77,

              Thank you for the information.

              According to the screenshots, I can see that your booting drive is using GPT as partition style which is fine, however the secondary drive is not. It’s probably using MBR as partition style which is not compatible with the Intel® Optane™ Memory and it’s not compatible either with the system once you change the settings to setup the module.

              What you have to do is to format the drive and initialize it using GPT instead.

              Alternatively, there is also a Windows* tool that you can use to make the conversion without the need of formatting the drive. The tool is called MBR2GPT.EXE. The process using MBR2GPT.EXE is described in the following Microsoft* article: https://docs.microsoft.com/en-us/windows/deployment/mbr-to-gpt

              There are some examples at the end of the article, but basically, the command that you have to run from the Command Prompt as Administrator is the following:

              mbr2gpt.exe /convert /disk:1 /allowfullOS

              Please make sure to back up any important data you may have in the drive just in case.

              Additionally, the reserved unallocated space at the end of the drive is necessary in the booting drive. I can see that you have that reserved space in the secondary drive, but you have to reserve it in the primary drive as well. Actually, there is no need of this space in the secondary drive.

              Please try to do this and let me know the results.

              I also recommend you to check the following Gigabyte* guide to check how the BIOS settings should be set for the module to work properly: https://www.gigabyte.com/MicroSite/454/intel-optane-ready.html

              I’ll be waiting for your response.

              Have a nice day.

              Regards,
              Diego V.

              • 4. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                LucasStar77

                Ich habe es gerade mal mit dem Befehl versucht wie beschreiben aber ich habe leider nur diese Meldung bekommen.

                • 5. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hi LucasStar77,

                  If that’s the case, then you would have to format the drive and then initialize it using GPT.

                  You can use one of the free tools described in this article to perform a low level format on the secondary drive: https://www.intel.com/content/www/us/en/support/articles/000006198/memory-and-storage.html

                  Once the drive is formatted, it will appear in Disk Management as unallocated. Right click on the unallocated space to initialize the drive and then create a new volume. Make sure you use GPT as partition style.

                  If you have any questions, please let me know.

                  Regards,
                  Diego V.

                  • 6. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                    LucasStar77

                    Ich würde nur ungerne meine etwa 800GB an Spielen und Software löschen, gibt es noch eine andere Möglichkeit das Format zu ändern ohne alle Daten zu löschen?

                    • 7. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hi LucasStar77,

                      I understand you, however as your drive is using MBR partition style, the Intel® Optane™ Memory won’t work with it as it’s not compatible. The drive must use GPT as partition style.

                      Unfortunately, the only way to change the partition style is by formatting the drive and re-initializing it again using GPT partition style. As I mentioned, Windows* includes a tool to convert the drive without the need of formatting it, but this method didn’t work according to your screenshot, so the only way would be formatting the drive.

                      I know there are free tools available to do this, but I haven’t tested any of them, so I cannot recommend you a tool for this. However, considering that you prefer to not format the drive, you may want to search for some alternative tools than can convert your secondary drive from MBR to GPT. For example, the following tool may be helpful for you: https://www.easeus.com/partition-manager-software/free-convert-mbr-to-gpt-without-data-loss.html. I haven’t tested that tool so I’m not sure if it’ll work, so it’s up to you if you want to try it. My recommendation is to back up your data before doing any changes in the drive.

                      Additionally, and just to confirm your drive is indeed using MBR partition style, please go to Disk Management again and double click on your secondary drive (Disk 1 according to previous screenshots) and select Properties. Then, on the Volumes tab, you can see which partition style your drive is using. You can take a screenshot of that information so that I can check it too.

                      Regards,
                      Diego V.

                      • 8. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                        LucasStar77

                        Ich habe jetzt beide Festplatten auf GPT, was muss ich danach versuchen?

                        • 9. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                          Intel Corporation
                          This message was posted on behalf of Intel Corporation

                          Hi LucasStar77,

                          If both drives are now using GPT, then you can try to enable the module.

                          Please follow this guide from your motherboard’s manufacturer: https://www.gigabyte.com/MicroSite/454/intel-optane-ready.html

                          It explains which settings you should configure at BIOS. If you have any issues, please take screenshots of the BIOS settings. 

                          You can take screenshots of the BIOS by pressing F12 or the Print Screen button. You will require a USB Flash memory connected because the images are saved there automatically. Please refer to this site for additional details about this: http://www.unboxingtreatment.com/2018/04/howto-take-screenshot-motherboard-bios.html

                          Additionally, please take another screenshot of the Peripherals section in your BIOS.

                          I’ll be waiting for your response.

                          Have a nice day.

                          Regards,
                          Diego V.

                          • 10. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                            Intel Corporation
                            This message was posted on behalf of Intel Corporation

                            Hi LucasStar77,

                            I’d like to know if you were able to setup the Intel® Optane™ Memory, or if you still need help with it.

                            Regards,
                            Diego V.
                             

                            • 11. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                              LucasStar77

                              Jetzt2.png

                              Habe das Format der HDD geändert bekommen. Nachdem ich die Optain wieder eingebaut hatte musste ich feststellen das leider wieder meine HDD nicht aufgeführt wird.

                              Jetzt.png

                              Ich habe dann wieder einmal euer Diganosetool durch laufen lassen und kam zu folgenden Ergebnissen:

                               

                              # SSU Scan Information

                              Scan Info:

                              Version:"2.5.0.12"

                              Date:"10.13.2018"

                              Time:"00:00:15.2143556"

                               

                               

                              # Scanned Hardware

                              Computer:

                                        BaseBoard Manufacturer:"Gigabyte Technology Co., Ltd."

                                        BIOS Mode:"UEFI"

                                        BIOS Version/Date:"American Megatrends Inc. F7 , 05.07.2018 12:00"

                                        CD or DVD:"Not Available"

                                        Embedded Controller Version:"255.255"

                                        Platform Role:"Desktop"

                                        Processor:"Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz , GenuineIntel"

                                        Secure Boot State:"Off"

                                        SMBIOS Version:"3.1"

                                        Sound Card:"NVIDIA Virtual Audio Device (Wave Extensible) (WDM)"

                                        Sound Card:"NVIDIA High Definition Audio"

                                        Sound Card:"Razer Seiren"

                                        Sound Card:"High Definition Audio-Gerät"

                                        Sound Card:"ASUS Xonar DSX Audio Device"

                                        Sound Card:"XSplit  Stream  Audio  Renderer"

                                        System Manufacturer:"Gigabyte Technology Co., Ltd."

                                        System Model:"Z370 AORUS Gaming 7"

                                        System SKU:"Default string"

                                        System Type:"x64-based PC"

                                        - "Display"

                                             Intel ® Graphics Driver Version:"Not Available"

                                             - "NVIDIA GeForce GTX 1050 Ti"

                                                  Adapter Compatibility:"NVIDIA"

                                                  Adapter DAC Type:"Integrated RAMDAC"

                                                  Adapter RAM:"4,00 GB"

                                                  Availability:"Running or Full Power"

                                                  Bits Per Pixel:"32"

                                                  Caption:"NVIDIA GeForce GTX 1050 Ti"

                                                  CoInstallers:"nvdispgenco6441616.dll,NvGenericCoInstall,nvdispco6441616.dll,NVDisplayCoInstall"

                                                  Color Table Entries:"4294967296"

                                                  Dedicated Video Memory:"Not Available"

                                                  Driver:"nvlddmkm.sys"

                                                  Driver Date:"10.02.2018 02:00"

                                                  Driver Path:"C:\Windows\system32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvlddmkm.sys"

                                                  Driver Provider:"NVIDIA"

                                                  Driver Version:"25.21.14.1616"

                                                  INF:"oem83.inf"

                                                  INF Section:"Section108"

                                                  Install Date:"Not Available"

                                                  Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvldumdx.dll"

                                                  Last Error Code:"Not Available"

                                                  Last Error Code Description:"Not Available"

                                                  Last Reset:"Not Available"

                                                  Location:"PCI bus 1, device 0, function 0"

                                                  Manufacturer:"NVIDIA"

                                                  Microsoft DirectX* Version:"DirectX 12"

                                                  Monochrome:"No"

                                                  Number of Colors:"4294967296"

                                                  Number of Video Pages:"Not Available"

                                                  PNP Device ID:"PCI\VEN_10DE&DEV_1C82&SUBSYS_11C3196E&REV_A1\4&2DB3ECDA&0&0008"

                                                  Power Management Capabilities:"Not Available"

                                                  Power Management Supported:"Not Available"

                                                  Refresh Rate - Current:"60 Hz"

                                                  Refresh Rate - Maximum:"75 Hz"

                                                  Refresh Rate - Minimum:"60 Hz"

                                                  Resolution:"1920 X 1080"

                                                  Scan Mode:"Noninterlaced"

                                                  Service Name:"nvlddmkm"

                                                  Status:"OK"

                                                  Video Architecture:"VGA"

                                                  Video Memory:"Unknown"

                                                  Video Processor:"GeForce GTX 1050 Ti"

                                        - "Memory"

                                             Physical Memory (Available):"12,07 GB"

                                             Physical Memory (Installed):"16 GB"

                                             Physical Memory (Total):"15,94 GB"

                                             - "BANK 0"

                                                  Capacity:"8 GB"

                                                  Channel:"ChannelA-DIMM0"

                                                  Configured Clock Speed:"4000 MHz"

                                                  Configured Voltage:"1200 millivolts"

                                                  Data Width:"64 bits"

                                                  Form Factor:"DIMM"

                                                  Interleave Position:"First position"

                                                  Manufacturer:"029E"

                                                  Maximum Voltage:"Not Available"

                                                  Memory Type:"Unknown"

                                                  Minimum Voltage:"Not Available"

                                                  Part Number:"CMW16GX4M2K4000C19"

                                                  Serial Number:"00000000"

                                                  Status:"Not Available"

                                                  Type:"Not Available"

                                             - "BANK 2"

                                                  Capacity:"8 GB"

                                                  Channel:"ChannelB-DIMM0"

                                                  Configured Clock Speed:"4000 MHz"

                                                  Configured Voltage:"1200 millivolts"

                                                  Data Width:"64 bits"

                                                  Form Factor:"DIMM"

                                                  Interleave Position:"Second position"

                                                  Manufacturer:"029E"

                                                  Maximum Voltage:"Not Available"

                                                  Memory Type:"Unknown"

                                                  Minimum Voltage:"Not Available"

                                                  Part Number:"CMW16GX4M2K4000C19"

                                                  Serial Number:"00000000"

                                                  Status:"Not Available"

                                                  Type:"Not Available"

                                        - "Motherboard"

                                             Availability:"Running or Full Power"

                                             BIOS:"F7, ALASKA - 1072009"

                                             Caption:"Hauptplatine"

                                             - "Chipset":"Intel(R) 300 Series"

                                                  Link:"http://www.intel.com/content/www/us/en/search.html?keyword=300+Series"

                                             Date:"07.05.2018 02:00"

                                             Install Date:"Not Available"

                                             Last Error Code:"Not Available"

                                             Last Error Code Description:"Not Available"

                                             Manufacturer:"Gigabyte Technology Co., Ltd."

                                             Model:"Not Available"

                                             Part Number:"Not Available"

                                             PNP Device ID:"Not Available"

                                             Power Management Capabilities:"Not Available"

                                             Power Management Supported:"Not Available"

                                             Product:"Z370 AORUS Gaming 7"

                                             Serial Number:"Default string"

                                             Status:"OK"

                                             Version:"x.x"

                                        - "Networking"

                                             Intel ® Network Connections Install Options:"Not Available"

                                             Intel ® Network Connections Version:"Not Available"

                                             Intel ® PROSet/Wireless Software Version:"Not Available"

                                             - "Intel(R) Ethernet Connection (2) I219-V"

                                                  Availability:"Running or Full Power"

                                                  - "Caption":"Intel(R) Ethernet Connection (2) I219-V"

                                                       Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Connection+(2)+I219+V"

                                                  CoInstallers:"Not Available"

                                                  Default IP Gateway:"Not Available"

                                                  DHCP Enabled:"Yes"

                                                  DHCP Lease Expires:"Not Available"

                                                  DHCP Lease Obtained:"Not Available"

                                                  DHCP Server:"Not Available"

                                                  Driver:"e1i63x64.sys"

                                                  Driver Date:"05.04.2016 12:00"

                                                  Driver Path:"C:\Windows\system32\drivers\e1i63x64.sys"

                                                  Driver Provider:"Microsoft"

                                                  Driver Version:"12.15.22.6"

                                                  ETrackID:"Not Available"

                                                  Index:"0001"

                                                  INF:"net1ic64.inf"

                                                  INF Section:"E15B8.6.2"

                                                  Install Date:"Not Available"

                                                  Installed:"Yes"

                                                  IP Address:"Not Available"

                                                  IP Subnet:"Not Available"

                                                  Last Error Code:"Not Available"

                                                  Last Error Code Description:"Not Available"

                                                  Last Reset:"10.13.2018 12:10"

                                                  Location:"PCI bus 0, device 31, function 6"

                                                  MAC Address:"E0:D5:5E:69:58:C1"

                                                  Manufacturer:"Intel Corporation"

                                                  Media Type:

                                                  Net Connection ID:"Ethernet"

                                                  NetCfgInstanceId:"{BA8987DC-2FA2-4EF4-9068-B84981A43B41}"

                                                  Number of VLANs:"0"

                                                  NVM Version:"Not Available"

                                                  Part Number:"FFFFFF-0FF"

                                                  PNP Device ID:"PCI\VEN_8086&DEV_15B8&SUBSYS_E0001458&REV_00\3&11583659&0&FE"

                                                  Port:"Not Available"

                                                  Power Management (Low Power):"Active: Yes, Enable: Yes"

                                                  Power Management (Wake On LAN):"Active: Yes, Enable: Yes"

                                                  Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"

                                                  Power Management Capabilities:"Not Available"

                                                  Power Management Supported:"No"

                                                  Product Type:"Intel(R) Ethernet Connection (2) I219-V"

                                                  Service Name:"e1iexpress"

                                                  Status:"Enabled"

                                                  Team Name:"Not in a team"

                                                  Temperature:

                                                  Type:"Ethernet 802.3"

                                                  - "Service Bindings"

                                                       Antwort für Verbindungsschicht-Topologieerkennung:

                                                       Client für Microsoft-Netzwerke:

                                                       Datei- und Druckerfreigabe für Microsoft-Netzwerke:

                                                       E/A-Treiber für Verbindungsschicht-Topologieerkennungszuordnung:

                                                       Internetprotokoll, Version 4 (TCP/IPv4):

                                                       Internetprotokoll, Version 6 (TCP/IPv6):

                                                       Microsoft-LLDP-Treiber:

                                                       QoS-Paketplaner:

                                                  - "Settings"

                                                       *FlowControl:Flow Control:"Rx & Tx Enabled (3)"

                                                       *InterruptModeration:Interrupt Moderation:"Enabled (1)"

                                                       *IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"

                                                       *JumboPacket:Jumbo Packet:"Disabled (1514)"

                                                       *LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)"

                                                       *LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)"

                                                       *PMARPOffload:ARP Offload:"Enabled (1)"

                                                       *PMNSOffload:NS Offload:"Enabled (1)"

                                                       *PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)"

                                                       *ReceiveBuffers:Receive Buffers:"256 (256)"

                                                       *SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"

                                                       *TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                                                       *TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                                                       *TransmitBuffers:Transmit Buffers:"512 (512)"

                                                       *UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                                                       *UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                                                       AdaptiveIFS:Adaptive Inter-Frame Spacing:"Disabled (0)"

                                                       ITR:Interrupt Moderation Rate:"Adaptive (65535)"

                                                       LogLinkStateEvent:Log Link State Event:"Enabled (51)"

                                                       MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)"

                                                       WaitAutoNegComplete:Wait for Link:"Auto Detect (2)"

                                             - "Killer E2500 Gigabit Ethernet Controller"

                                                  Availability:"Running or Full Power"

                                                  Caption:"Killer E2500 Gigabit Ethernet Controller"

                                                  CoInstallers:"Not Available"

                                                  Default IP Gateway:"192.168.2.1;fe80::1"

                                                  DHCP Enabled:"Yes"

                                                  DHCP Lease Expires:"11.02.2018 11:10"

                                                  DHCP Lease Obtained:"10.13.2018 12:10"

                                                  DHCP Server:"192.168.2.1"

                                                  Driver:"e2xw10x64.sys"

                                                  Driver Date:"08.31.2017 12:00"

                                                  Driver Path:"C:\Windows\system32\drivers\e2xw10x64.sys"

                                                  Driver Provider:"Rivet Networks"

                                                  Driver Version:"9.0.0.46"

                                                  Index:"0002"

                                                  INF:"oem22.inf"

                                                  INF Section:"RIVET.ndi"

                                                  Install Date:"Not Available"

                                                  Installed:"Yes"

                                                  IP Address:"192.168.2.118;fe80::508e:8953:c38:c6a;2003:d2:471f:4c65:5484:80c1:efea:f497;2003:d2:471f:4c65:508e:8953:c38:c6a"

                                                  IP Subnet:"255.255.255.0;64;128;64"

                                                  Last Error Code:"Not Available"

                                                  Last Error Code Description:"Not Available"

                                                  Last Reset:"10.13.2018 12:10"

                                                  Location:"PCI bus 6, device 0, function 0"

                                                  MAC Address:"E0:D5:5E:69:58:C3"

                                                  Manufacturer:"Rivet Networks"

                                                  Media Type:

                                                  Net Connection ID:"Ethernet 2"

                                                  NetCfgInstanceId:"{A51E541A-72EF-466E-9C37-F4329998D37E}"

                                                  Number of VLANs:"0"

                                                  PNP Device ID:"PCI\VEN_1969&DEV_E0B1&SUBSYS_E0001458&REV_10\4&3657540C&0&00E2"

                                                  Port:"Not Available"

                                                  Power Management (Low Power):"Not Available"

                                                  Power Management (Wake On LAN):"Not Available"

                                                  Power Management (Wake on Magic Packet):"Not Available"

                                                  Power Management Capabilities:"Not Available"

                                                  Power Management Supported:"No"

                                                  Product Type:"Killer E2500 Gigabit Ethernet Controller"

                                                  Service Name:"e2xw10x64"

                                                  Status:"Enabled"

                                                  Team Name:"Not in a team"

                                                  Temperature:

                                                  Type:"Ethernet 802.3"

                                                  - "Service Bindings"

                                                       Antwort für Verbindungsschicht-Topologieerkennung:

                                                       Client für Microsoft-Netzwerke:

                                                       Datei- und Druckerfreigabe für Microsoft-Netzwerke:

                                                       E/A-Treiber für Verbindungsschicht-Topologieerkennungszuordnung:

                                                       Internetprotokoll, Version 4 (TCP/IPv4):

                                                       Internetprotokoll, Version 6 (TCP/IPv6):

                                                       Microsoft-LLDP-Treiber:

                                                       QoS-Paketplaner:

                                                  - "Settings"

                                                       *EEE:Energy Efficient Ethernet:"Disabled (0)"

                                                       *FlowControl:Flow Control:"Rx & Tx Enabled (3)"

                                                       *InterruptModeration:Interrupt Moderation:"Enabled (1)"

                                                       *IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"

                                                       *JumboPacket:Jumbo Frame:"Disabled (1514)"

                                                       *LsoV1IPv4:Large Send Offload (IPv4):"Enabled (1)"

                                                       *LsoV2IPv4:Large Send Offload v2 (IPv4):"Enabled (1)"

                                                       *LsoV2IPv6:Large Send Offload v2 (IPv6):"Enabled (1)"

                                                       *NumRssQueues:Maximum Number of RSS Queues:"2 RSS Queues (2)"

                                                       *PMARPOffload:ARP Offload:"Enabled (1)"

                                                       *PMNSOffload:NS Offload:"Enabled (1)"

                                                       *ReceiveBuffers:Receive Buffers:"1024 (1024)"

                                                       *RSS:Receive Side Scaling:"Enabled (1)"

                                                       *SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"

                                                       *TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                                                       *TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                                                       *TransmitBuffers:Transmit Buffers:"1024 (1024)"

                                                       *UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                                                       *UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                                                       *WakeOnMagicPacket:Wake on magic packet:"Enabled (1)"

                                                       *WakeOnPattern:Wake on pattern match:"Enabled (1)"

                                                       Ecma:ECMA:"Disabled (0)"

                                                       Ioac_SwoiSupported:SWOI:"Disabled (0)"

                                                       MaxInterrupt:Max IRQ per Second:"10000 (10000)"

                                                       ShutdownWake:Shutdown Wake Up:"Enabled (1)"

                                                       VLanID:VLAN ID:"0 (0)"

                                        - "Operating System"

                                             .Net Framework Version:"2.0,3.0,3.5,4.0,4.7"

                                             Boot Device:"\Device\HarddiskVolume2"

                                             Internet Browser:"Google Chrome,69.0, Internet Explorer,11.345"

                                             Locale:"Deutschland"

                                             OS Manufacturer:"Microsoft Corporation"

                                             OS Name:"Microsoft Windows 10 Home"

                                             Other OS Description:"Not Available"

                                             Page File:"C:\pagefile.sys"

                                             Page File Space:"9,00 GB"

                                             Physical Memory (Available):"12,09 GB"

                                             Physical Memory (Installed):"16 GB"

                                             Physical Memory (Total):"15,94 GB"

                                             System Directory:"C:\Windows\system32"

                                             Version:"10.0.17134 Build 17134"

                                             Virtual Memory (Available):"19,13 GB"

                                             Virtual Memory (Total):"24,94 GB"

                                             Windows Directory:"C:\Windows"

                                             - "Installed Updates"

                                                  KB2151757:"Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 [20.09.2018]"

                                                  KB2151757:"Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 [20.09.2018]"

                                                  KB2467173:"Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 [20.09.2018]"

                                                  KB2467173:"Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 [20.09.2018]"

                                                  KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"

                                                  KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                                  KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                                  KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"

                                                  KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                                  KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"

                                                  KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"

                                                  KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                                  KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"

                                                  KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                                  KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"

                                                  KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                                  KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                                                  KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"

                                                  KB4100347:"Update [9/21/2018]"

                                                  KB4287903:"Security Update [6/19/2018]"

                                                  KB4456655:"Update [9/20/2018]"

                                                  KB4457146:"Security Update [9/20/2018]"

                                                  KB4462919:"Security Update [10/11/2018]"

                                                  KB4462930:"Update [10/9/2018]"

                                                  KB982573:"Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 [20.09.2018]"

                                                  KB982573:"Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 [20.09.2018]"

                                                  SP1:"Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 [Not Available]"

                                                  SP1:"Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 [Not Available]"

                                        - "Processor"

                                             - "Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz"

                                                  Architecture:"x64"

                                                  ATPO:"Not Available"

                                                  Availability:"Running or Full Power"

                                                  Caption:"Intel64 Family 6 Model 158 Stepping 10"

                                                  - "Chipset Name":"Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz"

                                                       Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Core+i7+8086K+CPU+"

                                                  CPU Speed:"4,008 GHz"

                                                  Current Voltage:"1.7 volts"

                                                  Driver:"Not Available"

                                                  Driver Date:"04.21.2009 12:00"

                                                  Driver Path:"C:\Windows\system32\drivers\intelppm.sys"

                                                  Driver Provider:"Microsoft"

                                                  Driver Version:"10.0.17134.1"

                                                  Ext. Family:"Not Available"

                                                  Family:"Intel Core™ i7-2760QM"

                                                  FPO:"Not Available"

                                                  INF:"cpu.inf"

                                                  INF Section:"IntelPPM_Inst.NT"

                                                  Install Date:"Not Available"

                                                  Last Error Code:"Not Available"

                                                  Level 1 Cache:"6 x 384 KB"

                                                  Level 2 Cache:"6 x 1536 KB"

                                                  Level 3 Cache:"12 MB"

                                                  Load:"1%"

                                                  Manufacturer:"GenuineIntel"

                                                  Model:"158"

                                                  Name:"Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz"

                                                  Number of Cores:"6"

                                                  Number of Cores Enabled:"6"

                                                  Number of Logical Processors:"12"

                                                  Part Number:"To Be Filled By O.E.M."

                                                  Power Management Capabilities:"Not Available"

                                                  Power Management Supported:"No"

                                                  Processor ID:"BFEBFBFF000906EA"

                                                  Revision:"Not Available"

                                                  Serial Number:"To Be Filled By O.E.M."

                                                  Service Name:"intelppm"

                                                  Status:"OK"

                                                  Stepping:"10"

                                                  Version:"Not Available"

                                        - "Storage"

                                             - "INTEL MEMPEK1W032GA"

                                                  Capablities:"Random Access, Supports Writing, SMART Notification"

                                                  - "Caption":"INTEL MEMPEK1W032GA"

                                                       Link:"http://www.intel.com/content/www/us/en/search.html?keyword=INTEL+MEMPEK1W032GA"

                                                  Cylinder - Total:"3557"

                                                  Description:"Laufwerk"

                                                  Driver:"Not Available"

                                                  Driver Date:"06.21.2006 12:00"

                                                  Driver Version:"10.0.17134.1"

                                                  Error Code:"Device is working properly"

                                                  - "Firmware Revision":"K3110310"

                                                       Link:"http://www.intel.com/content/www/us/en/support/solid-state-drives/000017245.html?wapkw=ssd+firmware"

                                                  Heads - Total:"255"

                                                  Index:"1"

                                                  INF:"disk.inf"

                                                  Install Date:"Not Available"

                                                  Interface Type:"SCSI"

                                                  Manufacturer:"(Standardlaufwerke)"

                                                  Model:"INTEL MEMPEK1W032GA"

                                                  Name:"\\.\PHYSICALDRIVE1"

                                                  Partitions:"0"

                                                  Physical Sector Size:"512"

                                                  PNP Device ID:"SCSI\DISK&VEN_NVME&PROD_INTEL_MEMPEK1W03\5&D95D984&0&000000"

                                                  Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"

                                                  SCSI Bus:"0"

                                                  SCSI LUN:"0"

                                                  SCSI Port:"1"

                                                  Sectors - Per Track:"63"

                                                  Sectors - Total:"57143205"

                                                  Serial Number:"PHBT7161093L032E    _00000001."

                                                  Size:"27,25 GB"

                                                  Size – Available:"0.0 bytes"

                                                  SMART Attributes:"Self-Test: 0 minutes, OK, Short Self-Test: 0 minutes, OK"

                                                  Status:"OK"

                                                  Tracks - Per Cylinder:"255"

                                                  Tracks - Total:"907035"

                                                  - "SMART"

                                                       0x05  Reallocated Sector Count:0:"10"

                                                       0x09  Power-On Hours:40:"0"

                                                       0x0C  Power Cycle Count:99:"0"

                                                       0xAE  Power-off Retract Count:26:"0"

                                                       0xBB  Uncorrectable Error Count:0:"0"

                                                       0xBE  Temperature - Current:39° C:"0"

                                                       0xBE  Temperature - Highest:Not Available:"0"

                                                       0xBE  Temperature - Lowest:Not Available:"0"

                                                       0xE8  Available Reserved Space:0:"0"

                                                       0xF1  Total LBAs Written:9,11 TB:"0"

                                                       0xF2  Total LBAs Read:16,94 TB:"0"

                                             - "Samsung SSD 840 PRO Series"

                                                  Capablities:"Random Access, Supports Writing, SMART Notification"

                                                  Caption:"Samsung SSD 840 PRO Series"

                                                  Cylinder - Total:"15566"

                                                  Description:"Laufwerk"

                                                  Driver:"Not Available"

                                                  Driver Date:"06.21.2006 12:00"

                                                  Driver Version:"10.0.17134.1"

                                                  Error Code:"Device is working properly"

                                                  Firmware Revision:"DXM05B0Q"

                                                  Heads - Total:"255"

                                                  Index:"0"

                                                  INF:"disk.inf"

                                                  Install Date:"Not Available"

                                                  Interface Type:"SCSI"

                                                  Manufacturer:"(Standardlaufwerke)"

                                                  Model:"Samsung SSD 840 PRO Series"

                                                  Name:"\\.\PHYSICALDRIVE0"

                                                  Partitions:"3"

                                                  Physical Sector Size:"512"

                                                  PNP Device ID:"SCSI\DISK&VEN_SAMSUNG&PROD_SSD\4&29D0445F&0&000300"

                                                  Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"

                                                  SCSI Bus:"0"

                                                  SCSI LUN:"0"

                                                  SCSI Port:"0"

                                                  Sectors - Per Track:"63"

                                                  Sectors - Total:"250067790"

                                                  Serial Number:"S1ANNSAF243538K"

                                                  Size:"119,24 GB"

                                                  Size – Available:"56,63 GB"

                                                  SMART Attributes:"Self-Test: 15 minutes, OK, Short Self-Test: 2 minutes, OK"

                                                  Status:"OK"

                                                  Tracks - Per Cylinder:"255"

                                                  Tracks - Total:"3969330"

                                                  - "C:"

                                                       Availability:"Not Available"

                                                       Caption:"C:"

                                                       Compression Method:"Not Compressed"

                                                       Description:"Lokale Festplatte"

                                                       File System:"NTFS"

                                                       Name:"Not Available"

                                                       Serial Number:"2E8394CA"

                                                       Size:"118,638767242432 GB"

                                                       Size – Available:"56,6289901733398 GB"

                                                       Status:"Not Available"

                                                       Volume Dirty:"No"

                                                  - "SMART"

                                                       0x05  Reallocated Sector Count:0:"10"

                                                       0x09  Power-On Hours:6544:"0"

                                                       0x0C  Power Cycle Count:1850:"0"

                                                       0xB1  Wear Range Delta:456:"0"

                                                       0xB3  Used Reserved Block Count Total:0:"10"

                                                       0xB5  Program Fail Count Total:0:"10"

                                                       0xB6  Erase Fail Count:0:"10"

                                                       0xB7  SATA Downshift Count:0:"10"

                                                       0xBB  Uncorrectable Error Count:0:"0"

                                                       0xBE  Temperature - Current:30° C:"0"

                                                       0xBE  Temperature - Highest:Not Available:"0"

                                                       0xBE  Temperature - Lowest:Not Available:"0"

                                                       0xC3  Hardware ECC Recovered:0:"0"

                                                       0xC7  CRC Error Count:0:"0"

                                                       0xEB  Good Block Count:385:"0"

                                                       0xF1  Total LBAs Written:41748391689:"0"

                              ...#SSU#...

                               

                              Lucas

                              • 12. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                                Intel Corporation
                                This message was posted on behalf of Intel Corporation

                                Hi Lucas,

                                If you changed the BIOS settings according to your motherboard’s manufacturer and you are not able to see the secondary drive, that’s most likely because your secondary drive may still be using MBR and not GPT. If the system is setup in UEFI mode and Legacy mode has been disabled, then MBR drives won’t be recognized.

                                You can also notice that the first time you took the Disk Management screenshot, the Intel® Optane™ Memory didn’t appear. That was because the system had the Legacy mode enabled, and therefore your secondary drive could be recognized. However, once the Legacy mode has been disabled and the BIOS properly configured, the Intel® Optane™ Memory is now visible but the drive that is still using MBR is not recognized because is not compatible with UEF mode.

                                You would have to format your secondary drive as I mentioned in a previous post so that you can initialize it using GPT instead. I understand that you don’t want to format the drive to not lose your information, but that means that you won’t be able to use the module with this drive because the partition style is not compatible.

                                Regards,
                                Diego V.

                                • 13. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                                  Intel Corporation
                                  This message was posted on behalf of Intel Corporation

                                  Hi Lucas,

                                  I’m just wondering if you were able to convert your secondary drive from MBR to GPT so that your system can recognize the drive.

                                  Regards,
                                  Diego V.
                                   

                                  • 14. Re: Intel Optain 32GB. Nach Installation keine HDD mehr...
                                    Intel Corporation
                                    This message was posted on behalf of Intel Corporation

                                    Hi Lucas,

                                    If you still need help on this, feel free to ask.

                                    Regards,
                                    Diego V.