From where did you download the update?
Download, run, and attach the result of this utility:
Then, one of the Intel support engineers can assist you.
This message was posted on behalf of Intel Corporation
Thank you for posting on the Intel ® communities.
As mentioned by al.hill, please provide me with an System Support Utility report. This report can be generated from our tool, you can refer to the link below so you can download it:
Make sure to attach the created report to this thread.
Intel Customer Support Technician
Under Contract to Intel Corporation