3 Replies Latest reply on Oct 12, 2018 6:09 PM by Intel Corporation

    Intel(R) Dual Band Wireless-AC 8265 keeps dropping connection

    janez33

      Hello everyone, this is not a question it's just my report.

       

      If you have recently updated (as updating the drivers for the existing card) your Wireless card in your notebook you may discovered you are having major issues with internet keeps disconnecting and reconnecting and having problems with DNS. I couldn't fix the issue for a long time until I reverted back to old drivers.

       

      I discovered that the issue was with this program and drivers:  Intel® PROSet/Wireless Software and Drivers for Windows® 10 64-bit, Version: 20.70.0 and 20.80.0

       

      What I did was that I reverted back to these drivers: Intel® PROSet/Wireless Software and Drivers for Windows® 10 64-bit, Version: 20.60.0.7.

       

      Now everything works perfectly and no more issues and problems with Wi-FI card dropping connection. I hope Intel your programmers will find the issue beacuse I think there is a bug in these drivers. Hope you could resolve it.

       

      My setup is:

       

      Lenovo ThinkPad-X1-Carbon-5th-Generation-Laptop

      Microsoft Windows 10 Pro (64-bit) Version: 1803

       

      Have a nice day!

       

      Regards,

       

      Janez