2 Replies Latest reply on Sep 28, 2018 6:44 AM by munsu

    Master Key it's not working

    munsu

      When I bought Laptop Lenovo Legion Y520 I got bonus games voucher on UNLOCK THE POWER 

      When first time use the Master key, there is no option of Country / Region, and it's work.

      but because of limited internet connection, i can't download the games.

      when i get home, i re enter the master key, and there is  option of Country/region, I just input Indonesia for Country/region,

      the Master key it's not working, i get this notification "Master Key has already been redeemed at a different location"

      Please help me to resolve this problem.

       

      Support facility on this site is error that's why i try to write here.