This message was posted on behalf of Intel Corporation
Thank you for joining this Intel Community.
First, we would like to gather some information about the system configuration. Please run the Intel® System Support Utility in your systems and attach the reports to this thread.
1.Download the Intel® System Support Utility and save the application to your system.
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.
To attach a file, you must click “Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.
Intel Customer Support Technician
Under Contract to Intel Corporation