Some Lenovo laptops have a recovery system called OneKey pre-installed. It is a hidden section on the hard drive that can restore the laptop to factory condition. If your model came with OneKey installed, it should still be there if you haven't wiped your hard disk since you purchased the laptop.
Regarding the Device Manager: RealSense drivers may appear in either the 'Imaging Devices' category or the 'Cameras' category depending on the particular PC
If you do locate an active camera, this post about privacy settings may be helpful.
Ultimately if all else fails, it may be easier just to buy a small USB webcam that can clip to the top of your screen.
It’s not an issue with Lenovo, for my camera to work I’ll have to roll back my windows 10 version. And yes I’ve wiped that partition out. I have to access sensitive networks with my laptops so rolling with an outdated windows version is a no go.
We can see the camera in the device manager but the error is when you try to use the camera app. Many people have posted on this issue going back a few years. I’ve been searching for a fix but nothing new aside from this workaround.
What I’m trying to see if whoever designed this workaround knows how we can get it to work on the F200. I’ve read this forum up and down and adjusted my privacy settings. The issue is how windows 10 recognizes my camera.
I can pickup an external camera but it’s upsetting to have to clip on a camera on a 1100 dollar laptop. Thanks for the reply
This is probably not the cause as your problem dates back so long, but some RealSense cameras had problems after May when the Windows 10 April Update (build 17134) was released. It was found that Windows 10 has some hardware access permissions that were changed by Windows on some machines, disabling the camera.
The user who found the fix said: "Go to Privacy Settings. Select the tab "Camera" and turn on "Allow apps to access your camera". None of the apps below need to be given permission, however now you should be able to find and access your Realsense camera again".
I read that post, camera access for the device is on, the individual apps have access. It was never off. I’ve restarted many times.
I know this is a developer page so I tried reading all I could before asking. I saw that post as well.
Again I can see the camera in devices. The drivers do get installed. But when you open any camera app it will say camera not installed.
The SDK gave a little more information but I can’t find the SDK for my model on this page anymore. I could dig through github but at this point it’s getting overwhelming.
I just want to see if I’m doing something wrong with the workaround. I don’t use command prompt but I think I did it right but nothing launches
This message was posted on behalf of Intel Corporation
Thank you for your interest in the Intel RealSense Technology.
We wanted to step in and inform you that the reason you did not see anything happen when you installed the DCM from the command prompt is because the command line used the flags "--silent --no-progress" which means that it installs silently in the background without a GUI.
Unfortunately, based on the description of your problems, there is nothing more we can do to get the camera working.
Please let me know if you have any questions or queries we can answer.