This message was posted on behalf of Intel Corporation
Hello, perniola. Thank you for joining the Intel Community.
As mentioned in your post, this product has reached its end of interactive support, therefore, Intel does not provide further assistance to this unit. Community peers might help you with this issue.
You may want to contact the Original Equipment Manufacturer (OEM) of your system to check if it is possible to get a replacement.
Intel Customer Support Technician
Under Contract to Intel Corporation