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igdkmd64/i3 540 crashing widows 7 x64, no bsod but occastionally a .dmp file

idata
Employee
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I am getting a crash when playing video, particularly full screen video, on my i3 540 HTPC. Usually there is no .dmp file, but I have gotten 3 of them from the daily crashes in LiveKernelReports. The problem is semi-intermittent, but nearly exclusively happens when playing video. Out of the 50 or so crashes, 1 of them happened at desktop.

When playing the video, the system will freeze. The display will present with ~14 columns, alternating between clean display and garbled. The garbled columns appear like stacked = signs, about 20px high each, with alternating garbage and clean display (iirc.). Anyway, it always presents the same way, leading me to believe it is a video issue. Also, on reboot the machine needs to get through post with video off, then rebooted again to get video out to work. This issue is the same using dvi=>hdmi or hdmi, but hdmi is even touchier.

All drivers are up to date already, by manual inspection and according to the intel software update scanning tool. The latest video is 2104, which I have. Chipset & video bios are all current. Bios is flashed to latest. All the basic bases have been covered.

I doubt it is a heat issue, since I can:

  1. Run 4 threads of distrubited.net (max 100% on both cores, as well as the 2 fake HT cores)
  2. Run http://www.ozone3d.net/benchmarks/fur/ FurMark at the same time, stressing the GPU directly

     

  3. Do this for 24 hours, in the same enviroment
  4. Voltages all look fine, no spikes or drops according to HW monitor and several other monitoring tools.

i3 540 stock

asus p7h55m-pro

toshiba 46" lcd - 1080p

4gb ddr3 mushkin, 600W ocz psu,1 wd hdd, 1 dvd

The 3 minidumps all point to igdkmd64.sys. I have them to attach, but can not in this forum software. They look sorta like this, but this is from the previous (2086 build) if I am not mistaken. I have not had a crash produce a .dmp file since then, it usually goes down too fast.

Probably caused by : igdkmd64.sys ( igdkmd64+1cc60 )

 

!analyze -v

 

VIDEO_TDR_TIMEOUT_DETECTED (117)

Arg1: fffffa8006a184e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).

 

Arg2: fffff88004833c60, The pointer into responsible device driver module (e.g owner tag).

 

Arg3: 0000000000000000, The secondary driver specific bucketing key.

 

Arg4: 0000000000000000, Optional internal context dependent data.

 

FAULTING_MODULE: fffff80002c64000 nt

 

DEBUG_FLR_IMAGE_TIMESTAMP: 4bb3d0e5

 

FAULTING_IP: igdkmd64+1cc60

 

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_TIMEOUT

 

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

STACK_TEXT:

 

fffff880`053b8630 fffffa80`0618a210 : fffff880`040b88a0 fffff8a0`02e21d19 fffffa80`03f48c10 fffff880`04833c60 : watchdog+0xa577

 

fffff880`053b8638 fffff880`040b88a0 : fffff8a0`02e21d19 fffffa80`03f48c10 fffff880`04833c60 00000000`00000000 : 0xfffffa80`0618a210

 

fffff880`053b8640 fffff8a0`02e21d19 : fffffa80`03f48c10 fffff880`04833c60 00000000`00000000 00000000`00000000 : dxgkrnl+0x1f8a0

 

fffff880`053b8648 fffffa80`03f48c10 : fffff880`04833c60 00000000`00000000 00000000`00000000 fffffa80`000009d0 : 0xfffff8a0`02e21d19

 

fffff880`053b8650 fffff880`04833c60 : 00000000`00000000 00000000`00000000 fffffa80`000009d0 00000000`00000000 : 0xfffffa80`03f48c10

 

fffff880`053b8658 00000000`00000000 : 00000000`00000000 fffffa80`000009d0 00000000`00000000 00000000`00000000 : igdkmd64+0x1cc60

0: kd> lmvm igdkmd64

 

start end module name

 

fffff880`04817000 fffff880`051ef3a0 igdkmd64 T (no symbols)

 

Loaded symbol image file: igdkmd64.sys

 

Image path: igdkmd64.sys

 

Image name: igdkmd64.sys

 

Timestamp: Wed Mar 31 15:47:01 2010 (4BB3D0E5)

 

CheckSum: 009DC368

 

ImageSize: 009D83A0

 

Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
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idata
Employee
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Got a blue screen finally, rather than an instant reboot. I am also getting reboots as soon as the shell starts up, also instant, but this time I actually got a dmp file.

FAULTING_IP:

 

igdkmd64+1cc60

 

fffff880`0481fc60 4889542410 mov qword ptr [rsp+10h],rdx

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

Problem signature:

 

Problem Event Name: BlueScreen

 

OS Version: 6.1.7600.2.0.0.256.1

 

Locale ID: 1033

Additional information about the problem:

 

BCCode: 116

 

BCP1: FFFFFA800412A4E0

 

BCP2: FFFFF8800481FC60

 

BCP3: 0000000000000000

 

BCP4: 0000000000000001
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idata
Employee
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Intel really doesn't care. I have actually had to recommend AMD since this happened, or at a bare mimimum go in aware that the GPU should not be used and you MUST by a discreet card.

So far the support responses have been:

* buy a separate graphics card

* ask your MB manufacturer for *custom* drivers! (this is really, staggeringly, soul crushingly idiotic)

*

My only conclusion is that the integrated graphics/drivers do not work. Intel knows this, and won't fix it. If there is some help out there, I can't find it.

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