Maybe you can try system restore.
Thanks Boyet. Unfortunately, in trying to solve network issues, I have done a "repair install" before tracking the issue down to this device ( at least I hope this is the issue), and now cannot get back to a previous restore point.
Would deleting the files from Program Files, then running registry repair software work, I wonder?
When you uninstall the driver using the device manager in the control panel did you select to delete the files also? I think you should delete the files also.
Another that maybe you can try is Microsoft Fixit Center.
Another if you have backup earlier your system image is to use the repair disk. I'm assuming here that you have Vista or Win 7.
Edit: 1.) Instead of "system image" it should be "system" only. The backup is the image of your system.
2.) Note: You should also backup your files before undergoing any repair activities.
I installed "windows installer cleanup utility"
ran the program
reinstalled the program I wanted to then uninstall, ie intel proset
then was able to properly uninstall intel proset
Thank you to to all those who took time to reply. much appreciated. Boyet, james singleton, jtan
Yes I have use the program once. But I did not know that it can uninstall drivers. Can it really do it?
My understanding is that the program "wipes clean" the windows installer log for the program causing trouble. You then need to reinstall the program that could not be previously uninstalled. This resets the log record of files and locations. Then the program can be properly uninstalled using Control Panel / programs and Features/ uninstall. It does not actually uninstall anything. Someone correct this if it is wrong.