12 Replies Latest reply on Oct 1, 2018 5:43 PM by Intel Corporation

    Windows 1803 Wireless-AC 8265 wifi problem

    bobordan

      I installed the new 1803 windows version. However, after a while, my internet card (Intel Dual Band Wireless-AC 8265) started to disappear. The taskbar icon became a red x, there was no longer a wifi tab in the network and internet settings and it had completely disappeared from the device manager and adaptor options. I have tried reinstalling the latest drivers (intel pro set wifi 20.60.0.0, 20.70.0.0 and 20.80.0.0) and moving the network card to a different PCI slot and resetting windows. Only fully reinstalling windows fixes the problem but the problem occurs again after a week or so of use. I have tried using a couple different usb wifi adaptors and one of them had the same problem as the original network card and one that allowed me to use the internet. I have searched online for a solution with a couple of people having similar issues but with no solution. Can anyone help with this issue?


      Thanks,

      Daniel